Scheduling Service Appointments - Chevrolet 2008 Optra Owner's Manual

Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
•
Alternative Service (Canada only): There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered.
However, any cost for parts and labor for non-warranty
repairs are the responsibility of the driver.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement to
an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type of
occurrence.
Calling for Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•
Your name, home address, and home telephone
number
•
Telephone number of your location
•
Location of the vehicle
7-8
•
Model, year, color, and license plate number of the
vehicle
•
Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•
Description of the problem
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated on
a non-public roadway or highway, fines, impound towing
caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
notification.

Scheduling Service Appointments

When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.