LG WM3250HRA Owner's Manual page 35

TROUBLESHOOTING 35
Before calling for service
Check the following before calling for service.
Problem I Possible Causes I Solutions I
Clicking sound • Do you hear a sound when you close or lock • This sound is normal and occurs when the
i and unlock the door? i door is closed, locked or unlocked
Spraying or hissing sound i" Is water spraying in the tub? t This sound is normal as water is spraying or ]
, _ c!rcu[at!ng during the cyc!e_ i
Buzzing or gushing i • Is the washing machine draining water? i • This sound is normal as the drain pump drains i
sound water from the washing machine after the
, : _ cycle:
Splashing sound _• Is the washing machine washing e load of i • This sound is normal as the load is moving up
, laundry? , and down durngthe wash and rinse cyc!es: ,
Rattling and clanking noise i • Are there any foreign objects such as keys, i " Check if there ere any foreign objects in the
coins, or safety pins in the tub or drain filter? i tub and drain the filter after stopping the
i cycle.
i " Unplug the power cord end contact your
[ nearest LG service center if the noise persists i
'Thumping sound i • Is the washing machine overloaded? i • This sound is normal and occurs when the
i " Is the load out of balance? i load is out of balance. Stop the cycle end
i i ...... nge the load for bajanc!ng_ ,
Vibrating noise i • Are the shipping bolts removed? i " See page 13, Unpacking and removing
i " Is the load evenly distributed in the tub? i shipping bolts to remove the shipping bolts
i " Is the washing machine level balanced? i " Stop the cycle and rearrange the load for
• Is the washing machine installed on a solid i balancing
and smooth surface? " toSeelevelPagethel 6,washingLeVelingmachinethe washing machine
i * Check if the floor is solid and level
Water leaking around i" Does waterieakfromafaucetorawater ine?i" Checkthefaucets or water ines '
washer i • Is a drain pipe or a drain hose clogged? i - if the water lines ere loosely connected, see J
• themPage 1properly.4, Connecting water lines to connect
Unclog the drain pipe or drain hose Contact a
plumber if necessary.
Excessive suds or failure to i • Did you use more than the recommended i • Use the recommended amount of detergent
rinse amount of detergent? for load.
i • Is the soil level higher than the size of the i • If the contamination level is low, reduce
load? the detergent quantity to less than the
recommended level
Only use detergent with the HE (High-
Efficiency) logo.
Staining [" Did you add detergent directly tothe tub? i" Make .... to iced detergent into the l
i " Did you remove the load immediately after it i detergent dispenser drawer.
i finished? i " Remove the load hqqmediately after it finishes.
i • Did you sort and wash the clothes by color or i • Sort and separate dark colors from light or
soil? white ones, and heavily soiled items from
lightly soiled ones, See page 19, Sorting
, , !aundry for deta!ls ,
Wrinkling i " Did you remove the load immediately after it i " Remove the load immediately after it finishes.
i finished? i " Do not overload the tub.
i " Did you overload the tub? i " Hot water rinse can cause garments to
• i" U!d y ......... the hot and cold water !n!ets? i wr nk!e: Check the !n[et h........ ct!ons •