Troubleshooting - Maytag MHW3000BG2 Use & Care Manual

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
if you experience I Possible Causes Solution
: : i [
Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle.
"Sd" (Excess suds) Excessive suds in washer. Washer is Allow the washer to continue. Use only H E detergent. Always
appears in display running a suds reduction routine, measure detergent, and base detergent quantity on load size.
Follow detergent manufacturer's instructions.
F8 followed by _
(water supply error)
appears in display
F_q followed by &_
(drain pump system
error) appears in display
Check for proper water supply.
Check plumbing for correct drain
hose installation. Drain hose extends into
standpipe farther than 41/2 '' (114 mm).
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer. If code appears again,
call for service.
Not using HE detergent or using too
much HE detergent.
F_c_ f ollowed by E2 Washer door not locking. Touch POWER/CANCEL to cancel the cycle. Make sure the door
(door will not lock) is closed completely and latching. Check for items in the washer
appears in display drum that may be keeping the door from closing completely.
F7 followed by _ Motor is having difficulty turning Washer is tightly packed. Remove some items. See "Cycle Guide"
(motor drive error) the drum. for load size recommendations. Make sure that all shipping
appears in display materials have been removed. See the Installation Instructions.
"rL" (remove load) Load detected in drum during Clean Remove items from washer drum and restart Clean Washer with
appears in display Washer with affresh" cycle, affresh" cycle.
Washer making error Door has not been opened and closed This code may appear when the washer is first turned on.
beeps for at least 3 cycles. Open and dose the door to dear the display.
Washer beeps when Door not closed. Close the door completely.
START is touched
F# E# code other System error code. Touch POWER/CANCEL once to clear the code. Then touch
than as described above POWER/CANCEL again to restart washer. If code appears again,
appears in display call for service.
"nt" (interrupted) The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning and drain
appears in display and will display this error code during that time. Touch POWER/
CANCEL once to clear the code. Then touch POWER/CANCEL
again to restart washer.
Clean Washer LED
flashing at end of wash
cycle
The washer has run 30 wash cycles and
is indicating a reminder to run the Clean
Washer cycle.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Use only H E detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Run the Clean Washer cycle. If the Clean Washer cycle is not
turned on, the LED will stop flashing at the end of a wash cycle
after running 3 more regular wash cycles. After 30 more wash
cycles are completed, the Clean Washer LED will again flash
at the end of a wash cycle as a reminder.
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