Maytag MHW4200BG2 Use & Care Manual page 17

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Vibration, rocking, or
"walking"
Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and washer
floor and locked, must be level to operate properly. Jam nuts must be tight against
the bottom of the cabinet.
Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Instaalation Instructions.
Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items. Balance
a single item such as a rug or jeans jacket with a few extra items.
Item or load not suitable for selected cycle. See "Cycle Guide" and
"Using Your Washer."
The shipping bolts are still in the back See "Remove transport bolts from washer" in the Installation
of the washer. Instructions.
Clicking or metallic noises Door locking or unlocking.
Objects caught in washer drain system.
Gurgling or humming
Rolling or sloshing
and occasional clicking
(on low-speed spin)
Check the following for
proper instaalation
Water or suds leaking from
door or rear of cabinet
Load not completely
covered in water
Washer may be draining water.
Steel bails in the balancing system are
balancing the load.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks or
clogged sink or drain.
Not using HE detergent or using too
much HE detergent.
The door will lock, unlock, and lock again. You will hear 3 clicks
after touching and holding START. This is normal.
Empty pockets before washing. Loose items such as coins could
fall between washer drum and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel drum.
The pump may make a humming sound with periodic gurgling or
surging as final amounts of water are removed during the spin/drain
cycles. This is normal at certain stages of the cycle.
This is normal at certain stages of the cycle.
Tighten fill-hose connection.
Properly seat all four fill-hose fiat washers.
Check that the drain hose is properly secured to drainpipe or
laundry tub.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Only use HE detergent. Suds from regular detergents can
cause leaking from the door or rear of cabinet. Always measure
detergent and follow manufacturer's directions based on your load
requirements.
Residue on door glass. Periodically clean the underside of the glass window to avoid
potential leaks.
Door opened during "Add a Garment." Water can drip off the inside of the door when the door is opened
after the start of a cycle.
Water level not visible on door or This is normal for an HE front load washer. The washer senses load
does not cover clothes, sizes and adds the correct amount of water for optimal cleaning.
,J
17