Critical factors in intra-rack power distribution planning for high-density systems (13 pages)
Summary of Contents for HP ProLiant DL320e Gen8 v2
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This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Rack mount ears............................30 Hot-plug drive blank ........................... 31 Hot-plug drive ............................32 Rack rail cable ties ............................. 32 HP CS power supply ..........................33 Non-hot-plug drive carrier ........................... 34 Non-hot-plug drive............................34 Access panel ............................. 35 Air baffle ..............................36 Optical drive .............................
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HP 250 W Integrated Power Supply cabling ..................89 HP 300 W Integrated Power Supply cabling ..................90 HP 750 W CS -48 V DC Power Supply (with PDB) cabling ..............92 Internal USB cabling ........................... 92 Front I/O board cabling ..........................93 Specifications ..........................
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Power supply specifications ......................... 94 HP 250 W Integrated Power Supply ....................94 HP 300 W Integrated Power Supply ....................95 HP 750 W CS -48 V DC Power Supply (94% efficiency) ..............95 Acronyms and abbreviations ......................97 Documentation feedback ......................100 Index ............................
HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
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HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
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La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
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Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
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HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12...
Illustrated parts catalog Mechanical components Item Description Spare part Customer self number repair (on page 6) Access panel 725261-001 Mandatory Air baffle 725262-001 Mandatory Heatsink 687242-001 Optional Thumbscrew type rack ears 725268-001 Mandatory Four-bay SFF drive cage 725270-001 Mandatory SFF hot-plug drive blank 670033-001 Mandatory LFF non-hot-plug drive carrier**...
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Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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Item Description Spare part Customer self number repair (on page 6) b) 300 GB 6G 10,000-rpm SC ENT hard drive* 653955-001 Mandatory c) 300 GB 6G 15,000-rpm SC ENT hard drive* 653960-001 Mandatory d) 450 GB 6G 10,000-rpm SC ENT hard drive* 653956-001 Mandatory e) 500 GB 6G 7,200-rpm SC MDL hard drive*...
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Spare part Customer self number repair (on page 6) 2 LFF non-hot-plug drive cage bracket 725275-001 Mandatory HP 750 W CS -48 V DC power supply enablement kit 725277-001 Mandatory a) Power distribution board — — b) PDB tray* —...
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Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
T-25 Torx screwdriver (for screws located inside the front panel quick-release levers) • Flathead screwdriver • HP Insight Diagnostics (on page 72) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Extend the server from the rack (on page 29). If you are performing service procedures in an HP, Compaq branded, Telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. The security bezel is only supported in servers that have the quick-release lever type rack ear option (PN 725269-001) installed. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
Extend the server from the rack IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack.
Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Thumbscrew type rack ears Quick-release lever type rack ears To replace the component, reverse the removal procedure. Hot-plug drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Removal and replacement procedures 31...
Remove the drive blank. To replace the LFF drive blank, slide the component into the bay until it clicks. To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless...
Release the peripheral cables and the power cord from the rack rail cable ties. To replace the component, reverse the removal procedure. HP CS power supply To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the power supply. To replace the component, reverse the removal procedure. Non-hot-plug drive carrier CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 28).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Back up all server data on the drive. Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server. Do one of the following: Extend the server from the rack (on page 29). Remove the server from the rack (on page 30). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel.
To replace the component, reverse the removal procedure. Optical drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Two-bay LFF drive model Four-bay SFF drive model To replace the component, reverse the removal procedure. Mini-SAS cable To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server.
Remove the server from the rack (on page 30). Remove the access panel ("Access panel" on page 35). Do one of the following: Disconnect the Mini-SAS cable from the system board, and then disconnect the cable from the drive cage. Disconnect the Mini-SAS cable from the expansion board, and then disconnect the cable from the drive cage.
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("Optical drive" on page 37). Remove the optical drive blank. Retain the blank for future use. If an HP CS power supply is installed, remove the power supply distribution board ("HP 750 W CS -48 V DC power supply enablement kit"...
Four-bay SFF drive model Do one of the following: Remove the drive cage backplane. Remove the drive cage bracket ("Non-hot-plug drive cage bracket" on page 42). If you are replacing the drive cage with a new one, install the serial number/iLO information pull tab removed in step 9 on the new drive cage before installing it in the chassis.
Remove the drive cage backplane. If you are removing the four-bay SFF drive backplane: If an HP CS power supply is installed, remove the power supply distribution board ("HP 750 W CS -48 V DC power supply enablement kit" on page 62).
Remove the drive cage bracket. To replace the component, reverse the removal procedure. Front I/O module assembly To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the access panel ("Access panel" on page 35). Remove the air baffle ("Air baffle" on page 36). Open the DIMM slot latches. Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
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Completely loosen all screws in the same sequence. Remove the heatsink from the processor backplate. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X"...
Finish the installation by completely tightening the screws in the same sequence. Install the air baffle. Install the access panel. Do one of the following: Slide the server into the rack. Install the server into the rack. Connect the power cord to the server. Connect the power cord to the power source.
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Extend the server from the rack (on page 29). Remove the server from the rack (on page 30). Remove the access panel ("Access panel" on page 35). Remove the air baffle ("Air baffle" on page 36). Remove the heatsink ("Heatsink" on page 45). CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
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Install the processor. Use the notches on both sides of the processor to properly align it into the socket. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.
Install the heatsink ("Heatsink" on page 45). Install the air baffle. Install the access panel. Do one of the following: Slide the server into the rack. Install the server into the rack. Connect the power cord to the server. Connect the power cord to the power source. Press the Power On/Standby button.
Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
1. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Verify that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. Install the expansion board.
Disconnect the power cord from the server. Do one of the following: Extend the server from the rack (on page 29). Remove the server from the rack (on page 30). Remove the access panel ("Access panel" on page 35). Remove the PCI riser cage ("PCI riser cage"...
Disconnect the power cord from the power source. Disconnect the power cord from the server. Do one of the following: Extend the server from the rack (on page 29). Remove the server from the rack (on page 30). Remove the access panel ("Access panel"...
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CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. To remove the component: Power down the server (on page 28).
Set up a recovery server using an identical server model. Do not install any internal drives or FBWC in this server. (HP recommends this option.) Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration.
Center fan assembly CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the fan assembly. To replace the component, reverse the removal procedure. Internal USB connector To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server.
Remove the internal USB connector. To replace the component, reverse the removal procedure. Integrated power supply rear cover To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server.
Remove the integrated power supply rear cover. To replace the component, reverse the removal procedure. Integrated power supply To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source. Disconnect the power cord from the server.
Remove the power supply. To replace the component, reverse the removal procedure. HP 750 W CS -48 V DC power supply enablement kit To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the power distribution board. To replace the component, reverse the removal procedure. HP CS power supply cage To remove the component: Power down the server (on page 28). Remove the power from the server: Disconnect the power cord from the power source.
Remove the power supply cage. To replace the component, reverse the removal procedure. System board CAUTION: To avoid ESD damage, when removing electrostatic-sensitive components from the failed system board, place the components on a static-dissipating work surface or inside separate antistatic bags.
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CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X" pattern). Do not overtighten the screws as this can damage the board, connectors, or screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws.
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Remove the failed system board. To replace the system board: Install the system board. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
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Open the processor locking lever, and then open the processor retaining bracket. Remove the processor socket cover. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: Do not touch the processor socket contacts. •...
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Install the processor. Use the notches on both sides of the processor to properly align it into the socket. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.
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Finish the installation by completely tightening the screws in the same sequence. CAUTION: When returning a damaged system board to HP, always install all processor socket covers to prevent damage to the processor sockets and system board. Install the DIMMs.
If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board.
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...
QuickSpecs on the HP website (http://www.hp.com/go/qs). HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.
HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP ROM-Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following: •...
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.
Component identification Front panel components • Two-bay LFF drive model Item Description Optical drive blank Serial number/iLO information pull tab* USB 2.0 connectors LFF drives (8.89 cm, 3.5 in) * The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.
Front panel LEDs and buttons Item Description Status Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity...
Rear panel LEDs and buttons Item Description Status NIC link LED Solid green = Link exists Off = No link exists NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Power supply LED Solid green = Normal Off = One or more of the following conditions...
DIMM slot locations DIMM slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use the letter assignments for population guidelines. System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed.
• Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 78). For more information, see the HP website (http://www.hp.com/support/NMI). Drive numbering • Two-bay LFF drive model • Four-bay SFF drive model Hot-plug drive LED definitions...
Item Status Definition Removing the drive does not cause a logical drive to fail. Drive status Solid green The drive is a member of one or more logical drives. Flashing green The drive is rebuilding or performing a RAID migration, strip size migration, capacity expansion, or logical drive extension, or is erasing.
1 - Amber 2 - Green 3 - Green Interpretation Flashing 1 Hz A power error occurred during the previous or current Flashing 1 Hz boot. Data may be corrupt. An overtemperature condition exists. Flashing 1 Hz Flashing 2 Hz The capacitor pack is not attached.
For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description Power cable Capacitor pack cable Mini-SAS cable Two-bay LFF hot-plug drive cage cabling • Mini-SAS cable connected to the system board Item Description Power cable Mini-SAS cable Cabling 84...
Capacitor pack cable Mini-SAS cable Four-bay SFF hot-plug drive cage cabling (AC power supply) The HP 250 W Integrated Power Supply and HP 300 W Integrated Power Supply is used in the following drive configurations: • Mini-SAS cable connected to the system board...
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Item Description Power cable Capacitor pack cable Mini-SAS cable The HP 750 W CS -48 V DC Power Supply (94% efficiency) with PDB is used in the following drive configurations: • Mini-SAS cable connected to the system board Cabling 86...
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Item Description Power cable Mini-SAS cable • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description Power cable Capacitor pack cable Mini-SAS cable Cabling 87...
Optical drive cabling • Two-bay LFF drive model (uses the HP 250 W Integrated Power Supply or HP 300 W Integrated Power Supply) Item Description Common end of the optical drive SATA Y-cable 4-pin power connector of the optical drive SATA Y-cable SATA connector of the optical drive SATA Y-cable •...
SATA connector of the optical drive SATA Y-cable Power supply cabling HP 250 W Integrated Power Supply cabling • HP 250 W Integrated Power Supply cabling in a two-bay, LFF, non-hot-plug drive model Item Description 24-pin system board power cable 4-pin system board power cable •...
Item Description 24-pin system board power cable 4-pin system board power cable • HP 250 W Integrated Power Supply cabling in a four-bay, SFF, hot-plug drive model Item Description 24-pin system board power cable 4-pin system board power cable HP 300 W Integrated Power Supply cabling •...
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Item Description 24-pin system board power cable 4-pin system board power cable • HP 300 W Integrated Power Supply cabling in a two-bay LFF hot-plug drive model Item Description 24-pin system board power cable 4-pin system board power cable •...
HP 750 W CS -48 V DC Power Supply (with PDB) cabling Item Description 4-pin system board power cable 26-pin PDB cable 24-pin system board power cable Internal USB cabling Cabling 92...
Depending on installed options, the server is configured with one of the following power supplies: • HP 250 W Integrated Power Supply • HP 300 W Integrated Power Supply • HP 750 W CS -48 V DC Power Supply (94% efficiency) HP 250 W Integrated Power Supply Specification Value — Input requirements...
Rated input power — Power supply output Efficiency 350 W (duration less 10 sec at 25°C) Maximum peak power HP 750 W CS -48 V DC Power Supply (94% efficiency) Specification Value — Input requirements -36 V DC to -72 V DC...
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This equipment must be installed by trained service personnel, as defined by the NEC and IEC • 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. This power supply is intended only for installation in HP servers located in a restricted access • location.
ABEND abnormal end Advanced Memory Protection Automatic Server Recovery Customer Self Repair DDR3 double data rate-3 enterprise mainstream (HP SSD endurance class) FBWC flash-backed write cache HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager International Electrotechnical Commission...
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LRDIMM load reduced dual in-line memory module midline (HP Midline drive family) multilevel cell (NAND memory type used in SSDs) NAND Not AND nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express power distribution board power distribution unit...
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SATA serial ATA Secure Digital SELV separated extra low voltage small form factor HP Service Pack for ProLiant telephone network voltage Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Acronyms and abbreviations 99...
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80 hot-plug drive, removing 32 customer self repair (CSR) 6 HP Insight Diagnostics 72 HP Insight Diagnostics survey functionality 72 HP Insight Remote Support software 72 DC power specifications 95 HP technical support 6 DC power supply 33...
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LED, health 76 rack mount ears 30 LED, system power 76 rack rail cable ties 32 LEDs, drive 80 rack warnings 27 LEDs, FBWC module 81 rack, extending server from 29 LEDs, front panel 76, 80 rack, removing server from 30 LEDs, NIC 76, 77 rear panel buttons 77 LEDs, power supply 77...
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USB support 73 utilities 72 video connector 77 warnings 26, 27 weight 94 Index 103...