Plantronics CS540 User Manual

Plantronics CS540 User Manual

Wireless headset system
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CS540
Wireless Headset System
User Guide

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Table of Contents
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Summary of Contents for Plantronics CS540

  • Page 1 CS540 ™ Wireless Headset System User Guide...
  • Page 2: Table Of Contents

    Contents Contents Contents Welcome 3 What’s in the Box 4 Base and Headset Basics 5 Accessories 6 Customize Your Headset 7 Change Headset Configuration 7 Left Earloop Assembly 7 Headband Assembly 8 Position Your Headset 9 Connect Your Desk Phone 10 Connect the Power 10 Charge the Headset 10 Connect and Configure Your Desk Phone 11...
  • Page 3: Welcome

    Welcome Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your CS540 Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
  • Page 4: What's In The Box

    What’s in the Box Headset with pre-installed battery, eartip and earloop Base Fit kit instruction card Headband Other size eartip and earloops Telephone interface cable Power supply...
  • Page 5: Base And Headset Basics

    Base and Headset Basics Base overview FRONT BACK Call/mute LED BOTTOM Power on/subscription LED Charging LED Subscription button Narrowband/wideband switch Power jack Handset lifter/EHS cable jack Telephone interface cable jack Auto answer switch Listening volume dial* Speaking volume dial* Configuration switch* *For installation set up Headset overview Earloop...
  • Page 6: Accessories

    Accessories Behind-the-Head Headband Extremely light and comfortable wearing alternative. Electronic Hookswitch Cable (EHS) Electronically takes your desk phone handset off hook. Enables remote call answer/end with your headset. HL10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset.
  • Page 7: Customize Your Headset

    Customize Your Headset Your headset comes configured for your right ear with a pre-installed small eartip and medium earloop. You can also configure your headset for your left ear, install a different sized eartip and earloop, or install the headband. Change Headset Configuration Gently pull the eartip from the headset.
  • Page 8: Headband Assembly

    Headband Assembly The headset can be rotated for wearing on the left or right ear. NOTE Before installing the headband, remove the eartip and earloop from the headset. Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband.
  • Page 9: Position Your Headset

    Position Your Headset When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. Slide the headset over and behind your ear and fit the eartip into your ear. Holding the base of the headset, push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth.
  • Page 10: Connect Your Desk Phone

    Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 10 10...
  • Page 11: Connect And Configure Your Desk Phone

    Connect and Configure Your Desk Phone There are three setup options for connecting the CS540 to your desk phone. Select one of the following and continue. • Desk phone (standard) • Desk phone + HL10 lifter (sold separately) • Desk phone + EHS cable (sold separately)
  • Page 12: Check Configuration And Make A Test Call

    Check Configuration and Make a Test Call If your desk phone has a volume control set it to mid-range. Look at the bottom panel of your base and make sure the default settings are correct. Set your desk phone’s volume also. listening volume dial ( ) = 3 and speaking volume dial ( ) = 3...
  • Page 13: Desk Phone Plus Hl10 Lifter (Sold Separately)

    Desk Phone plus HL10 Lifter (sold separately) NOTE First follow the steps above for Desk Phone (Standard). Firmly press the handset lifter power cord into the handset lifter jack. While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the phone.
  • Page 14 If You Do Not Hear a Dial Tone If you do not hear a dial tone, raise the lifter height switch to the next highest position. Repeat steps 2 through 5 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 6 though 8.
  • Page 15: Desk Phone Plus Ehs Cable

    Connect the end of the EHS cable to the base and the other end to the desk phone as described in the EHS Adapter Getting Started guide. NOTE For further installation information refer to the EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories. 15 15...
  • Page 16: Position Your Base

    Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems.
  • Page 17: Your Headset

    Talk Time With a single full charge, the CS540 will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode or if the headset is used consistently at a far distance from the base.
  • Page 18: Battery

    Battery This product has a replaceable battery. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, only use replacement batteries provided by Plantronics. Low Battery Warning If you are on a call and the headset battery is critically low, you will hear a repeated single low tone every 15 seconds indicating that the battery is low.
  • Page 19: Out Of Range Warning Tones

    Out of Range Warning Tones If you are on a call and go out of the operating range, you will hear three low tones. You will hear a single mid tone when you are back in range. If you stay out of range, an active call will be suspended. The call will be re-established when you walk back into range.
  • Page 20: Your Base

    Your Base Base Phone Button and Switches 1 Subscription Button The headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset, the units can be subscribed to each other by the following two methods.
  • Page 21: Wideband/Narrowband Switch

    2 Wideband/Narrowband Switch The CS540 has wideband audio, which allows speech to sound clearer and more natural. If your desk phone is capable of wideband audio, set the Wideband-Narrowband switch to green for wideband. Set the switch to red (narrowband) for longer headset battery life or to increase the number of systems that can work in a small area.
  • Page 22: Daily Use

    NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories. To end the call, press the headset call button and hang up the handset. Conference Up to Three Additional Headsets You can conference up to three additional headsets to a call in progress.
  • Page 23: Troubleshooting

    See Position your headset. Talk time performance Battery is wearing out. Call Plantronics at (800) 544-4660 for ordering a is significantly degraded replacement battery or contact us at plantronics.com/support. even after a full recharge. Desk Phone I can’t hear a dial tone in...
  • Page 24: Need More Help

    2132 LR Hoofddorp Netherlands © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS540, and HL10 are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents US D635,548; D635,962; EM 001792276-0002; 001792276-0003; Patents Pending...

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