You see this screen:
Caution: Never turn off the product during a cleaning cycle or you may damage it.
7. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is
clean.
If you don't see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Parent topic:
Related concepts
Print Head Nozzle Check
Related topics
Replacing Ink Cartridges
Loading Paper
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
Print Head Cleaning
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