Epson XP-442 SERIES User Manual
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Epson XP-442 SERIES User Manual

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User's Guide
NPD5451-00 EN

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  • Page 1 User's Guide NPD5451-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    User's Guide Contents Contents Checking the Network Connection Status..26 Copyright Checking the Network Status Using Network Icon....... . . 26 Trademarks Checking the Network Status from the Control Panel.
  • Page 5 Windows......101 Using Epson iPrint..... . . 68 Checking and Cleaning the Print Head - Using AirPrint.
  • Page 6 Printout Problems......136 Epson Event Manager..... .119 Printout is Scuffed or Color is Missing.
  • Page 7 Where to Get Help......160 Technical Support Web Site....160 Contacting Epson Support....160...

  • Page 8: About This Manual

    About This Manual Introduction of Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 9: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 14 User's Guide Printer Basics Memory card slot Insert a memory card. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals.

  • Page 15: Control Panel

    User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data).
  • Page 16 User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. Icons that show the network status are displayed. You can learn the meaning of the icons in the Help menu. Enter Help from the home screen using the button, and then press the OK button.
  • Page 17 User's Guide Printer Basics button on the keyboard, and then press the OK button to confirm. When you have finished entering characters, highlight Done, and then press the OK button. The displayed screen varies depending on the settings items. The following is the screen for entering the password for your Wi-Fi network.

  • Page 18: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...

  • Page 19: Connecting To A Computer

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 20 User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type.

  • Page 21: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 22: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 4. Select Wi-Fi Setup Wizard, and then press the OK button. 5. Select the SSID for the access point from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the list.

  • Page 23: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

  • Page 24: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 132 & Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.
  • Page 25 ❏ Characters you cannot use at the bottom: - Note: If you press the OK button without entering the device name, the default device name (EPSON and the last six digits of the device's MAC address) are set. 5. Select the method for acquiring the IP address (TCP/IP Setup).

  • Page 26: Checking The Network Connection Status

    Displays the network information (Obtain IP Address, the number of connected devices, Default Gateway and so on) for Wi-Fi Direct (Simple AP) connections. ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for Google Cloud Print services and the connection status.
  • Page 27 User's Guide Network Settings 4. Select Connection Check, and then press the OK button. The connection check starts. 5. Select Yes, and then press the OK button. 6. Press the button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information “Messages and Solutions on the Network Connection Report”...
  • Page 28 ❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 29 ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following.

  • Page 30: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 31: Replacing Or Adding New Access Points

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 32 User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.

  • Page 33: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2. Select Network Settings. 3. Select Wi-Fi Setup. 4. Select Disable Wi-Fi. 5. Check the message, and then select Yes. Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel Note:...

  • Page 34: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 35: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 36: List Of Paper Types

    These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Rear Paper Feed...
  • Page 37 User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 38 User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5.
  • Page 39 User's Guide Loading Paper Note: ❏ A message is displayed if the registered paper size and paper type settings differ from the print settings. ❏ The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus. In this situation, you cannot print using AirPrint.

  • Page 40: Placing Originals

    User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 41: How To Place Various Originals

    Maximum size: 10×15 cm (4×6 in.) Placing Multiple Photos for Scanning You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window.

  • Page 42: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 154 &...
  • Page 43 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

  • Page 44: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.

  • Page 45: Printing Lined Paper, Calendars, Original Writing Paper, And Original Greeting Cards

    User's Guide Printing “Inserting a Memory Card” on page 42 & “Menu Options for Print Photos Mode” on page 49 & Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards You can easily print lined paper, calendars, original writing paper, and original greeting cards using the Personal Stationery menu.

  • Page 46: Printing Original Envelopes

    User's Guide Printing “Menu Options for Print Photos Mode” on page 49 & Menu Options for Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards Lined Papers Prints some types of lined paper, graph paper, or music paper. Writing Papers Prints some types of writing paper with a photo from the memory card set as the background.
  • Page 47 User's Guide Printing 3. Select Origami using the button, and then press the OK button. 4. Select Origami Envelope using the button, and then press the OK button. 5. Select the image you want to print on the envelopes using the button, and then press the OK button.

  • Page 48: Printing In Various Layouts

    User's Guide Printing 4. Set the number of copies using the – or + button, and then press the button. The following instruction sheet is printed. 160mm 115mm 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet.

  • Page 49: Printing From A Slideshow

    User's Guide Printing Printing from a Slideshow You can run a slideshow of the photos on your memory card, and then print photos from the slideshow. Enter More Functions from the home screen using the button, and then press the OK button. Select Slide Show using the button, and then press the OK button to run the slideshow.

  • Page 50: Printing From A Computer

    User's Guide Printing Display Options ❏ 1 photo with Info. Displays one photo on a screen. Information on settings, such as zoom, is also displayed. ❏ 1 photo Displays one photo on a screen. Information on settings, such as zoom, is not displayed. ❏...
  • Page 51 User's Guide Printing 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5.

  • Page 52: Printing Basics - Mac Os X

    User's Guide Printing 7. Click OK to close the printer driver window. 8. Click Print. Related Information “Available Paper and Capacities” on page 35 & “Loading Paper in the Rear Paper Feed” on page 36 & “Guide to Windows Printer Driver” on page 114 &...
  • Page 53 ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 54: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 55: Printing Several Pages On One Sheet

    User's Guide Printing 5. Click Settings, make the appropriate settings, and then click OK. Note: To print as a booklet, select Booklet. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.

  • Page 56: Printing To Fit The Paper Size

    User's Guide Printing 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 36 & “Printing Basics - Windows” on page 50 & Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2.
  • Page 57 User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically.

  • Page 58: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1.

  • Page 59: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
  • Page 60 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 61 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 62 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 63 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 64 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 65: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 113 &...

  • Page 66: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 67: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...

  • Page 68: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 69 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

  • Page 70: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 71: Canceling Printing - Windows

    User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 113 &...

  • Page 72: Copying

    User's Guide Copying Copying Copying Basics 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4.
  • Page 73 User's Guide Copying B&W Copies the original in black and white (monochrome). Density Increase the level of density by pressing the button when the copying results are faint. Decrease the level of density by pressing the button when ink smears. Layout ❏...

  • Page 74: Copying Photos

    User's Guide Copying Specifies the magnification used to enlarge or reduce the original within a range of 25 to 400%. Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Quality Select the print quality. Draft provides faster printing, but the printouts may be faint. Best provides higher quality printing, but the printing speed may be slower.

  • Page 75: Menu Options For Copy/Restore Photos

    User's Guide Copying Related Information “Loading Paper in the Rear Paper Feed” on page 36 & “Placing Multiple Photos for Copying” on page 41 & “Menu Options for Copy/Restore Photos” on page 75 & Menu Options for Copy/Restore Photos Color Restoration Restores the color of faded photos.

  • Page 76: Scanning

    & Scanning to the Cloud You can send scanned images to could services using the Scan to Cloud feature. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.

  • Page 77: Scanning To A Computer

    4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.

  • Page 78: Scanning To A Computer (Wsd)

    User's Guide Scanning “Epson Event Manager” on page 119 & Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/ Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
  • Page 79 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 80: Menu Options For Scanning

    Document Orientation Select the orientation of your original. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
  • Page 81 “Epson Scan 2 (Scanner Driver)” on page 119 & Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. 2. Start Epson Scan 2.
  • Page 82 User's Guide Scanning 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed. ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following.
  • Page 83 “Placing Originals on the Scanner Glass” on page 40 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
  • Page 84 User's Guide Scanning ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
  • Page 85 User's Guide Scanning 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary. You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏...

  • Page 86: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned...

  • Page 87: Installing Epson Iprint

    Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 88 User's Guide Scanning Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data.

  • Page 89: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 90: Ink Cartridge Handling Precautions

    ❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
  • Page 91 User's Guide Replacing Ink Cartridges ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.

  • Page 92: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...
  • Page 93 User's Guide Replacing Ink Cartridges Note: ❏ You can continue printing even after the printer indicates that the ink is low. However, prepare new ink cartridges as soon as possible. ❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the button to cancel and replace the originals.
  • Page 94 User's Guide Replacing Ink Cartridges 3. Remove only the yellow tape. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.

  • Page 95: Temporarily Printing With Black Ink

    User's Guide Replacing Ink Cartridges 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7.
  • Page 96 Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 97: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 98: Temporarily Printing With Black Ink - Mac Os X

    User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Loading Paper in the Rear Paper Feed”...

  • Page 99: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 100: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 101: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer Note: The test pattern may vary by model. 7. Select Head Cleaning using the button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Nozzle Check using the button, and then follow the on-screen instructions to print the nozzle check pattern again.

  • Page 102: Aligning The Print Head - Control Panel

    User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button. 3. Select Maintenance using the button, and then press the OK button.

  • Page 103: Aligning The Print Head - Mac Os X

    Note: If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the printer following the instructions that came with the sheet.

  • Page 104: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 36 & Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.

  • Page 105: Saving Power - Windows

    User's Guide Maintaining the Printer 4. Select the setting using the button, and then press the OK button. Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send.

  • Page 106: Menu Options For Setup Mode

    User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup >...

  • Page 107: Menu Options For Printer Setup

    User's Guide Menu Options for Setup Mode Menu Options for Printer Setup Select the menus on the control panel as described below. Setup > Printer Setup Paper Source Settings ❏ Paper Setup Select the paper size and paper type you loaded in the paper source. ❏...

  • Page 108: Menu Options For Epson Connect Services

    “Printing a Network Connection Report” on page 26 & Menu Options for Epson Connect Services Select the menus on the control panel as described below. Setup > Epson Connect Services Status Check whether or not the printer is registered and connected to the Epson Connect services.

  • Page 109: Menu Options For Google Cloud Print Services

    User's Guide Menu Options for Setup Mode Email Address Check the printer's email address that is registered to the Epson Connect services. Register/Delete Register or delete the printer to or from the Epson Connect services. Suspend/Resume Select whether to suspend or resume Epson Connect services.

  • Page 110: Menu Options For Firmware Update

    User's Guide Menu Options for Setup Mode Related Information “Accessing a Memory Card From a Computer” on page 159 & Menu Options for Firmware Update Select the menus on the control panel as described below. Setup > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server.

  • Page 111: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 112: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 68 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 113: Windows Printer Driver

    User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 114: Guide To Windows Printer Driver

    User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
  • Page 115 User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 116: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 117: Guide To Mac Os X Printer Driver

    You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

  • Page 118: Making Operation Settings For The Mac Os X Printer Driver

    Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 119: Epson Scan 2 (Scanner Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.

  • Page 120: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 121: Easy Photo Scan

    “Installing Applications” on page 123 & EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏...

  • Page 122: Uninstalling Applications

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...

  • Page 123: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 124: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 125 While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 126: Solving Problems

    If the error message is displayed during scanning, make sure that Epson Scan 2 and Epson Event Manager are installed on the computer. Combination of IP address and subnet mask is Enter the correct IP address or default gateway.

  • Page 127: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 128: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 129 User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction.

  • Page 130: Paper Does Not Feed Correctly

    User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 131: Several Sheets Of Paper Are Fed At A Time

    ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer. Related Information “Available Paper and Capacities”...

  • Page 132: When You Cannot Make Network Settings

    User's Guide Solving Problems ❏ If you cannot print over a network, see the page that describes the network connection method from the computer. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
  • Page 133 User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer.

  • Page 134: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point.

  • Page 135: Suddenly The Printer Cannot Print Over A Network Connection

    User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏...

  • Page 136: Suddenly The Printer Cannot Print Using A Usb Connection

    User's Guide Solving Problems “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 132 & Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device.

  • Page 137: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 138: Blurry Prints, Vertical Banding, Or Misalignment

    ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

  • Page 139: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 140: Images Or Photos Are Printed In Unexpected Colors

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 141: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.

  • Page 142: Mosaic-Like Patterns In The Prints

    User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏...

  • Page 143: Other Printing Problems

    User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

  • Page 144: Cannot Start Scanning

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.

  • Page 145: Scanned Image Problems

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 146: Text Is Blurred

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 147: Cannot Preview In Thumbnail

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 148: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 149: Other Problems

    User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode.

  • Page 150: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 151: Scanner Specifications

    User's Guide Appendix 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color...
  • Page 152 (Windows,Mac OS X) UPnP Printing IPv4 Information Appliance PictBridge Printing (Wi-Fi) IPv4 Digital Camera ✓ Epson Connect (Email IPv4 Print) ✓ AirPrint (iOS,Mac OS X) IPv4,IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 153: Wi-Fi Specifications

    Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4,IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4,IPv6 Mac OS X v10.9 or later ADF (AutoReversing) Send a fax IPv4 Receive a fax...

  • Page 154: External Storage Device Specifications

    User's Guide Appendix External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities 2 GB miniSD 32 GB miniSDHC 2 GB microSD 32 GB microSDHC 64 GB microSDXC 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Supported memory card voltages 3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V) 5 V memory cards are not supported.

  • Page 155: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 390 mm (15.4 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 146 mm (5.7 in.) Printing ❏ Width: 390 mm (15.4 in.) ❏ Depth: 528 mm (20.8 in.) ❏ Height: 279 mm (11.0 in.) Approx.

  • Page 156: System Requirements

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 157: Restrictions On Copying

    User's Guide Appendix Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C462T Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 158 User's Guide Appendix 3. Disconnect all cables such as the power cord and USB cable. 4. Make sure there is no memory card inserted. 5. Remove all of the paper from the printer. 6. Make sure there are no originals on the printer. 7.

  • Page 159: Accessing A Memory Card From A Computer

    User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 160: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 161: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 162: Help For Users In Singapore

    User's Guide Appendix Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

This manual is also suitable for:

Xp-445 seriesXp-355Xp-352

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