General - Insignia NS-24D420NA16 User Manual

Problem Solution
Trouble
• See instructions and a table of
programming
common codes in
your existing
universal remote controls
universal
page 33.
remote
• Codes are subject to change. For
control.
up-to-date codes, go to
universal remote control codes
page 33, or visit
www.insigniaproducts.com/remotecodes
• Replace dead batteries with new
batteries.
• Refer to the User Guide that
accompanied your universal remote
control and contact the
manufacturer if problems persist.

General

Problem Solution
No power.
• Make sure that the power adapter is
plugged into a working outlet.
• Unplug the power adapter, wait 60
seconds, then plug the adapter back
in and turn on your TV.
• Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is causing
interference, move it further from
the TV to eliminate the interference.
"No signal"
• Press INPUT and make sure that you
error message
have selected the correct input for
is displayed.
the device or service you are trying
to use.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
After Auto
• Reception can vary by channel
Channel
depending on the broadcast power
Search, there
level of a given station. Contact your
are no
cable or satellite TV provider.
channels.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV.
When I press
• Turn on the device. Your TV
INPUT, I
automatically detects and displays
cannot select
which video jacks have devices
my device (it is
connected to them when the
grayed out).
devices are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off
page 62.
68
Problem
One or more
channels do
Programming
not display.
on
Viewing
on
Password is
lost.
Some settings
cannot be
accessed.
TV cabinet
creaks.
Control
buttons do
not work.
TV keeps
turning off.
A retail
banner is
displayed.
on
www.insigniaproducts.com
24" 1080p 60Hz, LED TV
Solution
• Make sure that the channels are not
blocked. See Setting parental
control levels on page 54.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You
can tune to the channel by pressing
the number buttons or you can add
the channel back to the channel list.
See Hiding channels
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
• Press INPUT and make sure that you
have selected the correct input for
the device or service you are trying
to use.
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 52.
• Enter 9999 to access parental
controls, then set a new password.
See Setting or changing the
password on page 53.
• If a setting is grayed, the setting is
not available in the current video
input mode (for example TV mode).
Change to a different video input
source. See Selecting the video
input source on page 36.
• When the TV is in use, the
temperature rises naturally and may
cause the cabinet to expand or
contract which can cause a creaking
noise. This is not a malfunction.
• Make sure that the Button Lock
option is set to Off. See
control buttons on page 57.
• Unplug the power adapter, wait a
few seconds, then plug the adapter
back in and turn on your TV.
• Make sure that the sleep timer is not
turned on. See Setting the sleep
timer on page 61.
• You selected Store Display Mode
when you ran the Easy Setup wizard.
Run the Easy Setup wizard and select
Home User Mode on the Viewing
Environment screen. See
Customizing TV settings
on page 51.
Locking
on page 64.