US Robotics Courier V.Everything Getting Started Manual

US Robotics Courier V.Everything Getting Started Manual

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Courier
V.Everything
®
Getting Started Guide
Final Draft
Based on part number 1.024.1154-00
©1997 U.S. Robotics
8100 N. McCormick Blvd.
Skokie, IL 60076-2999 USA

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Summary of Contents for US Robotics Courier V.Everything

  • Page 1 Courier V.Everything ™ ® Getting Started Guide Final Draft Based on part number 1.024.1154-00 ©1997 U.S. Robotics 8100 N. McCormick Blvd. Skokie, IL 60076-2999 USA...
  • Page 2: Windows

    The material contained in this manual is for information purposes only and is subject to change without notice. No part of this document may be reproduced, transmitted, transcribed, or stored in a retrieval system in any form or by any means, mechanical, magnetic, electronic, optical, chemical, or otherwise without the written permission of U.S.
  • Page 3: Table Of Contents

    Contents Chapter 1 Introduction .....................1-1 How to Use this Guide....................1-1 Contacting U.S. Robotics................... 1-1 Features........................1-2 x2 56-kbps Connectivity..................1-2 Adaptive Speed Leveling to Adjust to Line Conditions ...........1-2 Caller ID Support....................1-2 Calls to and from Modems and Fax Machines .
  • Page 4 Step One: Determine if Dial-Up Networking is Installed ........4-4 Step Two: Installing Dial-Up TCP/IP Support ............4-7 Step Three: Setting Up a Connection to Your ISP ..........4-8 Step Four: Customizing the TCP/IP Settings ............4-10 Chapter 5 Configuring Your Courier For Macintosh ..........5-1 Handshaking Cable ........
  • Page 5 How to Tell if x2 is Enabled in Your Modem............10-2 Obtaining x2 ......................10-2 How x2 Works......................10-2 Controlling x2 ......................10-3 Controlling Link Speeds with &N and &U .............. 10-4 Controlling Link Speeds..................
  • Page 6 Read this First Installing Your Courier V.Everything To install your Go to Internal modem Chapter 2, page 1 External modem into a PC Chapter 3, page 1 External modem into a Macintosh Chapter 3, page 1 Configuring Your Courier V.Everything...
  • Page 8: Chapter 1 Introduction

    Courier™ V.Everything® modem installed, configured, and running correctly. For more information about advanced commands, view the Courier V.Everything Command Reference, which is on the Connections CD-ROM. Contacting U.S. Robotics If you have questions about your Courier V.Everything, please contact U.S. Robotics. To do this Contact Contact U.S.
  • Page 9: Features

    (for example, if there is trouble on the line or if the remote modem hangs up). This feature is useful for dialed-line connections that operate unattended. Courier V.Everything Getting Started Guide...
  • Page 10: Dedicated And Leased-Line Support

    Dedicated and Leased-Line Support You do not need to connect your Courier to the public switched telephone network. You can connect a standard telephone cable between your Courier and another modem and make connections without even dialing. You can also connect your Courier to a line that you lease from the telephone company.
  • Page 11: Selective Reject To Improve Performance On Noisy Lines

    The Courier provides full support of the x2 (if enabled), V.34+, V.34 standard, V.Fast Class, V.32 terbo, and many other modulation schemes, spanning the range of speeds between 300 bps and 56 kbps. We call this unique combination of abilities V.Everything. Courier V.Everything Getting Started Guide...
  • Page 12: Chapter 2 Installing Your Internal Courier

    Insert the internal Courier into your computer • Connect the cables What You Need Figure 2. 1 The Courier V.Everything Internal Modem You need the following to install your internal Courier V.Everything: • Computer with a free interface card slot • Analog telephone line •...
  • Page 13: Package Contents

    – Special offers – Updated Courier V.Everything INF file Installing Your Internal Courier To install your internal Courier V.Everything, do the following: Step One: Configure your internal Courier with jumpers Step Two: Configure your internal Courier with DIP switches Step Three: Insert your internal Courier Step Four: Connect the cables Courier V.Everything Getting Started Guide...
  • Page 14: Step One: Configuring With Jumpers

    Step One: Configuring with Jumpers Your Courier V.Everything comes configured for Plug and Play, which allows Windows 95 to automatically configure itself to work with the Courier V.Everything. Jumpers Figure 2.2 Jumpers Windows 95 Users Users of Windows 95 should not need to change jumper settings, because Windows 95 automatically detects and configures your Courier.
  • Page 15: Step Two : Configuring With Dip Switches

    Step Three: Inserting the Modem Note: The illustrations in this section may not match the appearance of your computer. For more detail, refer to your computer’s user’s manual. Turn off the computer’s power and unplug the computer’s power cord. Courier V.Everything Getting Started Guide...
  • Page 16 Remove the screws that hold on the computer’s cover and slide the cover off. Find an empty expansion slot that provides enough room to install your Courier. Remove the screw that holds on the slot cover and remove the slot cover.
  • Page 17: Step Four: Connecting The Cables

    Courier labeled JACK. If you want to connect a telephone to the same line as your Courier, plug your phone’s cable into your Courier port labeled PHONE. You are now ready to configure your Courier modem. Courier V.Everything Getting Started Guide...
  • Page 18 Installing Internal Courier...
  • Page 19: Chapter 3 Installing Your External Courier

    • Connect your Courier to your computer • Connect the telephone line to your Courier What You Need You need the following to install your external Courier V.Everything: • Computer or terminal with a serial port • Analog telephone line Warning: The Courier V.Everything requires a standard, analog...
  • Page 20: Package Contents

    Package Contents Your Courier V.Everything package contains the following items: • Courier V.Everything modem • Power adapter • Telephone cable • Quick Reference card • Customer Support card • This Getting Started manual • The Connections CD-ROM, which contains: – Courier V.Everything Command Reference Guide –...
  • Page 21: Installing Your External Courier

    Figure 3.3 The Courier V.Everything Modem (Back). Installing Your External Courier To install your external Courier V.Everything, do the following: Step One: Configure your Courier V.Everything with DIP (dual in-line package) switches Step Two: Choose a serial cable Step Three: Connect the cables...
  • Page 22: Step One: Configuring With Dip Switches

    Ports may be labeled this way An IBM-compatible PC COM, RS-232, or with symbols such as IOIOI, , or A Macintosh (modem port) or (printer port) Refer to your computer’s documentation to determine where the port Courier V.Everything Getting Started Guide...
  • Page 23 Macintosh, such as a NuBus card. Notes for Mainframe Users If you plan to connect your Courier V.Everything to a mainframe computer or use your Courier to dial in to a mainframe computer, refer to Synchronous Applications in your Courier V.Everything Command Reference manual.
  • Page 24: Step Three: Connecting The Cables

    Step Three: Connecting the Cables After you have selected the correct cable, connect the male DB-25 end of your serial cable to your Courier V.Everything and the other end to a serial port on your computer. If you have an IBM-compatible PC, connect the male DB-25 to your Courier V.Everything and the other end to COM, RS-232, or with...
  • Page 25 Plug one end of the power adapter to your Courier V.Everything and the other end to a standard AC power outlet. Switch your computer’s power on. You are now ready to configure your Courier V.Everything. Installing External Courier...
  • Page 26 Courier V.Everything Getting Started Guide...
  • Page 27: Chapter 4 Configuring Your Courier For Windows 95

    This chapter explains how to: • Configure your Courier with Plug and Play • Obtain and install the latest Courier V.Everything files • Configure Dial-Up Networking to access your ISP Overview The first time you start Windows 95 after you’ve installed your Courier, Windows 95 auto-detects your Courier.
  • Page 28 Follow the steps below to install the Courier V.Everything INF file for Windows 95: Power on your computer and start Windows 95. Your computer detects new hardware and displays the following window: New Hardware Detection U.S. Robotics Courier V.Everything Select which driver you want to install for your new hardware:...
  • Page 29 Windows 95 displays the following window asking you to choose your Courier V.Everything type from the list: Select the Courier V.Everything Internal or Courier V.Everything Internal from the list and click OK. Your Courier V.Everything is now ready to use!
  • Page 30: Files Needed By Your Courier

    Files Needed By Your Courier For your Courier V.Everything to work most efficiently, U.S. Robotics recommends that you obtain the newest version of the following two files from the U.S. Robotics web site (http:/ / www.usr.com) or BBS (800.231.8770). This file...
  • Page 31: Installing The Latest Courier Software

    Courier’s software. Accessing Your Internet Service Provider This section explains how to set up your Courier V.Everything to access the Internet using Windows 95 Dial-Up Networking. You can also use Dial-Up Networking to access Internet Service Providers (ISPs) or remote LANs.
  • Page 32 Go to the section “Installing TCP/IP Support” to install Dial-Up Networking. Is not listed Go to Step 3. Return to the Control Panel and double-click on Add/Remove Programs to open the Add/Remove Programs Properties window: Courier V.Everything Getting Started Guide...
  • Page 33 Click Windows Setup tab. Windows 95...
  • Page 34 Double-click on Communications to display the Communications window: Click on Dial-Up Networking to check the box. Click OK | OK. Insert your Windows 95 Setup diskette or CD-ROM when you are prompted, and Windows 95 installs Dial-Up Networking. Courier V.Everything Getting Started Guide...
  • Page 35: Step Two: Installing Dial-Up Tcp/Ip Support

    Step Two: Installing Dial-Up TCP/IP Support Click Start | Settings | Control Panel. On the Control Panel, double-click on the Network icon to display the following window: Determine if the TCP/IP Dial-Up Adapter is installed: IF TCP/IP -> Do this Dial-Up Adapter Is not listed...
  • Page 36: Step Three: Setting Up A Connection To Your Isp

    Click Start | Programs | Accessories | Dial-Up Networking. Double-click Make New Connection. Select the correct Courier modem, if not already selected Type a name for the connection and click Next. Type the phone number you want to dial and click Next. 4-10 Courier V.Everything Getting Started Guide...
  • Page 37 You should see a message indicating that a new connection was created successfully. Click Finish. Windows 95 4-11...
  • Page 38 On the Dial-Up Networking window, move your cursor to the new icon you have just created and click the right mouse button. Select Properties on the menu to display the following window: 4-12 Courier V.Everything Getting Started Guide...
  • Page 39: Step Four: Customizing The Tcp/Ip Settings

    On the My Connection window, click Server Type…, and deselect the following: • Log on to Network • NetBEUI • IPX/SPX Compatible Click OK, and OK. If your ISP Do this Gives you specific IP or server Go to Step Four: Customizing addresses TCP/IP Settings Does not give you specific IP or...
  • Page 40 Right-click the icon you created and select Properties to display the My Connection window. 4-14 Courier V.Everything Getting Started Guide...
  • Page 41 On the My Connection window, click Server Type to display the TCP/IP Settings window. Windows 95 4-15...
  • Page 42 Gives you specific server Click Specify name server addresses addresses and enter the server address(es) provided by your Does not give you specific Click Server assigned server server addresses address Double-click your New Connection icon to connect! 4-16 Courier V.Everything Getting Started Guide...
  • Page 43 Windows 95 4-17...
  • Page 44: Chapter 5 Configuring Your Courier For Macintosh

    AppleTalk to Inactive (in Chooser). Important: Your Macintosh Courier V.Everything DIP switches should have been set to 3, 5, and 8 ON. To use the Courier V.Everything with your Macintosh you must also set DIP switch 1 to ON. The modem initialization string should be AT&F1&D0.
  • Page 45: Configuring Mactcp

    Installing MacPPP Dialer When you install MacPPP for the first time, a PPP icon appears in the MacPPP folder. Put the PPP icon in the Extensions Folder, in the System Folder, and restart your Macintosh. Courier V.Everything Getting Started Guide...
  • Page 46: Configuring Configppp Dialer

    Configuring ConfigPPP Dialer ConfigPPP is your PPP dialer. Open ConfigPPP and click New... Enter your Port Name and click OK. Click Config… and set your Port Speed (the fastest speed for MacPPP is 57.6 kbps), phone number, and modem initialization string. Click Authentication…...
  • Page 47 Courier V.Everything Getting Started Guide...
  • Page 48: Chapter 6 Configuring Your Courier For Other Operating Systems

    Chapter 6 Configuring Your Courier for Other Operating Systems This chapter explains how to configure your Courier V.Everything for: • Windows 3.x • Windows NT • MS-DOS • OS/2 • UNIX, Linux, or AIX If You Are Using Windows 3.x Windows 3.x comes with a built-in communications software package,...
  • Page 49: If You Are Using Windows Nt 4.0

    Windows 95 users. See section “Configuring Your Courier” in Chapter 4. Installing the Latest Courier Software After you obtain the latest Courier V.Everything INF file, copy it to the C:\WINNT\INF subdirectory. For more information about Windows NT, see Windows NT documentation or visit the U.S.
  • Page 50: If You Are Using Ms-Dos

    Courier V.Everything. You must choose the COM port to which your Courier V.Everything is attached in whatever communications software package you are using. For instructions about how to set up your MS-DOS communications software package, see the software documentation or visit the U.S.
  • Page 51: If You Are Using Os/2

    02E8 IRQ3 Nonstandard COM/IRQ settings are done by adding switches (command line parameters) to the COM.SYS (or SIO.SYS) line in CONFIG.SYS. For example, to select COM3 and IRQ5, enter the following command line: \OS2\BOOT\COM.SYS /i5/c3 Courier V.Everything Getting Started Guide...
  • Page 52: If You Are Using Unix, Linux, Or Aix

    / totalservice.usr.com. Configuring Your Internal Courier for Dial-In Only If you are using your Courier V.Everything for dial-in only, set DIP switch 4 ON, and leave the other switches in their default positions. You may need to set DIP switch 1 ON if your computer does not send a Data Terminal Ready (DTR) signal.
  • Page 53 Courier V.Everything Getting Started Guide...
  • Page 54: Chapter 7 Configuring Your Courier With Dip Switches And Jumpers

    Configure with jumpers (internal Courier V.Everything only) DIP Switches on the External Courier Locating DIP Switches On the external Courier V.Everything, the DIP switches are on the bottom of the unit. DIP Switches Figure 8. 1 DIP Switches on the External Courier Default DIP Switches DIP switches 3, 5, and 8 are ON.
  • Page 55: Dip Switches On The Internal Courier

    DIP Switches on the Internal Courier Locating DIP Switches On the internal Courier V.Everything, the DIP switches are on the end of the unit. DIP Switches Figure 8.3 DIP Switches on the Internal Courier Default DIP Switches DIP switches 3, 5, and 8 are ON. For Macintosh, you must change DIP switch 1 to ON.
  • Page 56: Using Dip Switches To Configure Your Courier

    Using DIP Switches to Configure Your Courier To do this Set DIP To this setting Switch Set DTR to Normal OFF (Default) Ignore DTR Set verbal result code display OFF (Default) Set numeric result code display Disable result codes Enable result codes ON (Default) Enable the echo in offline commands OFF (Default)
  • Page 57: Jumpers On The Internal Courier

    Jumpers on the Internal Courier Locating Jumpers Your internal Courier V.Everything is set to Plug and Play. You shouldn’t have to change this setting, however, if you have multiple devices connected to your system, you may need to change the jumper settings to avoid hardware conflicts.
  • Page 58: Setting Jumpers For A Specific Com Port

    To change jumper settings, use tweezers or needle-nosed pliers and gently rock the jumper back and forth as you lift. Note: Do not grasp the shunts too firmly. If you grasp them too firmly, you may crush the shunt or damage the modem. Figure 8.6 Jumper Blocks Without Shunts Figure 8.7 Shunt Setting Jumpers for a Specific COM Port...
  • Page 59: Setting Jumpers For A Specific Irq

    Setting Jumpers for a Specific IRQ You can put shunts on the IRQ jumper block to configure the desired IRQ: To set your modem to To set the jumpers to IRQ 3 IRQ 4 IRQ 5 IRQ 7 IRQ 9 Courier V.Everything Getting Started Guide...
  • Page 60: Chapter 8 Viewing Leds

    Send Data Modem Ready Clear to Send Error Correction and Fax There are 12 LEDs on the front of your Courier V.Everything. This LED Status Means your Courier V.Everything Has made a 4800 bps or faster connection. Once this light is on, it remains on until reset.
  • Page 61 Is not in synchronous mode/Dial Security not active ARQ/FAX Is using V.42 bis error correction Flashing Is retransmitting data to the remote modem Blinking Is in fax mode Is not using error control, not retransmitting data, and not faxing Courier V.Everything Getting Started Guide...
  • Page 62: Chapter 9 Testing Your Courier

    Chapter 9 Testing Your Courier This chapter explains how to: • Test your Courier V.Everything using Windows 3.x, Windows NT, and Windows 95 • Test your Courier V.Everything using Macintosh Testing your Courier Using Windows NT, and Windows 95 To test your Courier, use any communications software package, such as Windows Terminal, HyperTerminal, or Procomm Plus.
  • Page 63 Enter the name of your connection in Name and click OK. Courier V.Everything Getting Started Guide...
  • Page 64 Enter the phone number you want to dial in Phone number and click OK. If you only want to test your modem, you may enter any number. Testing Your Courier...
  • Page 65 Change any properties and: Click Dial to dial a number, or Click Cancel if you want to test without dialing a number. Courier V.Everything Getting Started Guide...
  • Page 66: Using Macintosh

    When you start MacComCenter, select Setup | Modem… The following panel appears. Use the settings below (Your port setting may be different). Select the port to which your Courier V.Everything is attached (Modem Port or Printer Port) and click OK. Testing Your Courier...
  • Page 67: Testing With Telefinder

    On the Terminal Window, type AT <Enter>. Your Courier V.Everything should respond OK. Testing With TeleFinder U.S. Robotics recommends TeleFinder communications program, which is available free on the U.S. Robotics BBS or the U.S. Robotics web site. Courier V.Everything Getting Started Guide...
  • Page 68 On the Terminal Window, type AT <Enter> . Your Courier V.Everything should respond OK. Testing With TeleFinder U.S. Robotics recommends TeleFinder communications program, which is available free on the U.S. Robotics BBS or the U.S. Robotics web site. Courier V.Everything Getting Started Guide...
  • Page 69: Enhanced X2 Features

    • Enable x2 • Use the new features Enhanced x2 Features Your Courier V.Everything with x2™ has new result codes and the following new features. To do this Use this command Detemine if x2 is enabled in your modem ATI7...
  • Page 70: How To Tell If X2 Is Enabled In Your Modem

    How to Tell if x2 is Enabled in Your Modem If you aren’t sure whether x2 is enabled in your Courier V.Everything, use the ATI7 command to display product configuration information. If x2 is enabled on your Courier V.Everything, the following information displays: USRobotics Courier V.Everything Configuration Profile...
  • Page 71: How X2 Works

    How x2 Works For information about how x2 works, visit the x2 web site at http:/ / www.usr.com/x2 Controlling x2 Use the following S58 settings to control x2: To do this Use this command Disable x2 ATS58.0=1 Force A-law mode ATS58.2=1 Table 12.1 Controlling x2 Note: A-law is required in all countries but the United States, Canada,...
  • Page 72: Controlling Link Speeds With &N And &U

    33.6 kbps. Controlling Link Speeds You can use the &N and &U commands to control the link speeds of your Courier V.Everything with x2. Use the following table to determine how to use &N and &U commands: To limit the Highest possible connect speed &N...
  • Page 73: Limiting The Lowest Possible Connect Speed

    Limiting the Lowest Possible Connect Speed The &U command allows you to limit the lowest possible connect speed. If a remote modem attempts to connect to your Courier with x2 at a speed lower than &U, your Courier with x2 will not allow it to connect. Where x is To limit the Use this command...
  • Page 74: N And &U Command Values

    56000 16800 42666 57333 19200 44000 64000 Table 12.4 Link Speeds and Indexes Note: For x2-mode links, &N and &U are used to constrain the speed of the higher speed direction of the link. 10-6 Courier V.Everything Getting Started Guide...
  • Page 75: Configuring The High Speed Led

    Configuring the High Speed LED You can configure your external Courier V.Everything to alert you when it reaches x2 speeds. Use the following S69 setting to configure the HS (High Speed) LED: To do this Use this command Configure the HS LED to turn red when ATS69=12 your modem reaches speeds over 33.3 kbps.
  • Page 76: Troubleshooting X2 Client Connections

    Troubleshooting x2 Client Connections Use the chart below to understand issues affecting your Courier V.Everything with x2 and how to fix them: This may be the issue Do this x2 may not be enabled See the section “How to Tell if x2 is Enabled” (Use on your Courier.
  • Page 77: Setting Dte Rate To 230 Kbps

    Setting DTE Rate to 230 Kbps The DTE rate of your Courier V.Everything has been increased to 230 kbps to enhance throughput. Note: This command is only supported on internal Courier V.Everything modems with Plug and Play on external modems attached to high speed serial cards.
  • Page 78: New X2 Result Codes

    CONNECT 41333/x2 CONNECT 41333/ARQ/x2 CONNECT 42666 CONNECT 42666/ARQ CONNECT 42666/x2 CONNECT 42666/ARQ/x2 CONNECT 44000 CONNECT 44000/ARQ CONNECT 44000/x2 CONNECT 44000/ARQ/x2 CONNECT 45333 CONNECT 45333/ARQ CONNECT 45333/x2 CONNECT 45333/ARQ/x2 CONNECT 46666 CONNECT 46666/ARQ CONNECT 46666/x2 10-10 Courier V.Everything Getting Started Guide...
  • Page 79 New x2 Result Codes (Continued) Numeri Alphanumeric CONNECT 46666/ARQ/x2 CONNECT 48000 CONNECT 48000/ARQ CONNECT 48000/x2 CONNECT 48000/ARQ/x2 CONNECT 49333 CONNECT 49333/ARQ CONNECT 49333/x2 CONNECT 49333/ARQ/x2 CONNECT 50666 CONNECT 50666/ARQ CONNECT 50666/x2 CONNECT 50666/ARQ/x2 CONNECT 52000 CONNECT 52000/ARQ CONNECT 52000/x2 CONNECT 52000/ARQ/x2 CONNECT 53333 CONNECT 53333/ARQ CONNECT 53333/x2...
  • Page 80 New x2 Result Codes (Continued) Numeri Alphanumeric CONNECT 56000/ARQ CONNECT 56000/x2 CONNECT 56000/ARQ/x2 Table 12.5 New Result Codes There is a complete list of result codes in your Courier V.Everything Command Reference. 10-12 Courier V.Everything Getting Started Guide...
  • Page 81: Appendix A Technical Information

    Appendix A Technical Information This chapter describes technical and serial port information. Technical Specifications Standards Compatibility Your Courier V.Everything uses multiple standard data communications protocols and is also compatible with many nonstandard schemes. The following schemes are supported: Modulation This modulation...
  • Page 82: Error Control, Data Compression, Testing, And Dialing

    450/300 bps back channel ITU-T V.42 bis Data compression, 1200 bps and higher ITU-T V.54 Digital and remote digital loopback testing ITU-T V.25 bis Dialing and answering method for automatic calling and/or answering equipment Courier V.Everything Getting Started Guide...
  • Page 83: Fax Specifications

    Fax Specifications Your Courier V.Everything provides Group III-compatibility when controlled by Class 1 or Class 2.0 fax software. In addition, your Courier V.Everything adheres to the following standards: This Supports TIA/EIA-578 Service Class 1 Asynchronous Facsimile DCE Control Standard TIA/EIA-592 Service Class 2.0 Asynchronous Facsimile DCE Control...
  • Page 84 Adaptive Receive sensitivity - 43 dBm + 2 dBm Transmit level - 9 dBm maximum Transmitter frequency tolerance .01% Certification FCC Part 15, Class B Domestic; IC (Canada) CS-03, UL listed Ringer equivalence 0.4 b Courier V.Everything Getting Started Guide...
  • Page 85: Serial Ports

    EIA-232 standard. If you are connecting your Courier V.Everything to a Macintosh computer, see the section For Macintosh Computers. The EIA-232 Interface The Courier V.Everything’s serial port is factory set to signal according to the EIA-232 standard: Figure A.1 Signals at your Courier's Serial Port.
  • Page 86: Wiring A Db-25 To Db-9 Cable

    Figure A.2 Wiring a DB-25 Cable Minimum Requirements Some computer/terminal equipment supports only a few of your Courier V.Everything’s EIA-232 signals. The minimum required for your Courier V.Everything to operate asynchronously follows: DB-25 DB-9 Supports this signal...
  • Page 87: For Macintosh Computers

    For Macintosh Computers If you’re connecting your Courier V.Everything to a Macintosh computer, we strongly recommend that you purchase a hardware handshaking cable to get the most reliable performance. Figure A.3 Macintosh Computer Cable Pinout Mac Pin Description Mode Modem Pin...
  • Page 88: Serial Ports (Macintosh Courier

    Serial Ports (Macintosh Courier) These are the signals generated or accepted by your Courier’s serial port: Figure A.4 Pinouts for your Courier's Serial Port Courier V.Everything Getting Started Guide...
  • Page 89: Appendix B Warranty

    Appendix B Warranty U.S. Robotics Access Corp. Limited Warranty Terms of the Limited Warranty Your U.S. Robotics ® product is covered by a Limited Warranty. U.S. Robotics warrants that the product that you have purchased from U.S. Robotics or from a U.S. Robotics authorized reseller is free from defects in materials or workmanship during the Limited Warranty period, identified in the chart below, which is effective on the date of purchase.
  • Page 90 * The Allegra T1 for Windows NT ® , Allegra T1 for NetWare ® , Allegra PRI for Windows NT and Allegra PRI for NetWare are covered under a 2-year warranty. All other Allegra products carry a 5-year warranty. Courier V.Everything Getting Started Guide...
  • Page 91: What Is Not Covered By The Limited Warranty

    What Is NOT Covered By the Limited Warranty Items not covered by the Limited Warranty include, but are not limited to, the following: • • Product installation support • A product purchased from anyone other than U.S. Robotics or a U.S.
  • Page 92: How To Access Your Warranty Services

    Monday - Friday 9 a.m. - 7 p.m Central European Time All Other Locations 1-847-797-6600 Monday - Friday 7 a.m. - 8 p.m. Central Standard Time What Information Should I Have Ready Before Calling For Support? Courier V.Everything Getting Started Guide...
  • Page 93 To enable U.S. Robotics to respond to your inquiry as efficiently and effectively as possible, please have available as much of the following general and product- specific information as possible before calling for support. General Information √ Serial number and part number (both are contained within the barcode affixed to the unit) √...
  • Page 94 Your Name √ Your Company’s Name √ Return Shipping Address √ A Contact Telephone Number √ Serial Number and Part Number (both are contained within the barcode attached to the unit) √ Brief Problem Description Courier V.Everything Getting Started Guide...
  • Page 95: Notices

    Shipping Address North America and Locations Outside of Europe, Middle East, Africa U.S. Robotics ATTN: SRO Receiving 1800 W. Central Rd. Mt. Prospect, IL 60056-2293 Europe, Middle East, Africa U.S. Robotics Services, Ltd. ATTN: RMA Department 5 Richview Office Park Clonskeagh, Dublin 14 SRO#Ireland Hardware Support Options...
  • Page 96: Ic (Industry Canada

    Canadian maintenance facility designated by the supplier. Any repairs or alterations made by a user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Courier V.Everything Getting Started Guide...
  • Page 97: Ul Listed Accessory

    For your own protection, make sure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Warning: Do not attempt to make such connections yourself; contact the appropriate electric inspection authority or electrician.
  • Page 98 Appendix C Index %G · 10-9 cable DB-25 to DB-9 · A-6 hardware handshaking · A-7 & serial · 3-2 cables, connecting · 2-6 Caller ID · 1-2 &N · 10-1, 10-4 carrier loss redial · 1-2 &U · 10-1, 10-5 CD LED off ·...
  • Page 99 · 1-1 FCC notice · B-7 leased-line support · 1-3 flash memory · 1-3 LEDs · 3-3 flow control · A-6 meanings of · 8-1 Free PPP · 5-1 lights status · 8-1 Courier V.Everything Getting Started Guide...
  • Page 100 Linux · 6-1, 6-5 PPP dialer · 5-1 loopback testing · 1-4 printer port · 3-4, 3-6 lowest possible connect speed · 10-5 protocols · A-1 Mac OS · 5-1 RapidComm · 2-2 MacComCenter · 9-3 RD LED flashing · 8-1 Macintosh computers RD LED off ·...
  • Page 101 MS-DOS · 6-3 Windows 95 Dial-Up Networking · 4-4 using this guide · 1-1 Windows NT · 6-1 using UNIX · 6-5 Using x2 · 10-1 x2 · 1-2, A-1 x2 result codes · 10-10 Courier V.Everything Getting Started Guide...
  • Page 102 Index...

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