Related Manuals for US Robotics 002805-00
Summary of Contents for US Robotics 002805-00
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Page 1: Getting Started
Courier V.Everything External Modem: Getting Started FINAL 4/96 p/n 1.024.492 1996 U.S. Robotics Access Corp. 8100 North McCormick Blvd. Skokie, IL 60076-2999 All Rights Reserved... - Page 2 U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Access Corp. V.Fast Class and V.FC are trademarks of Rockwell International. Any trademarks, tradenames, service marks or service names owned or registered by any other company and used in this manual are the property of their respective companies.
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Page 3: Table Of Contents
Table of Contents About This Manual We Welcome Your Suggestions.............iii Chapter 1 The Courier Courier Controls, Displays, and Connectors........1-3 Status Indicators ..................1-4 Features ....................1-5 Chapter 2 Installing the Courier What You Need..................2-1 Package Contents...................2-3 Installing the Courier ................2-4 Setting the DIP Switches...............2-4 Powering On the Courier ..............2-6 Chapter 3 Communicating with the Courier Windows 95....................3-1... - Page 4 Appendix B Technical Specifications Standards Compatibility..............B-1 Appendix C Warranty and Notices Limited Warranty .................C-1 Notices....................C-3...
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Page 5: About This Manual
About This Manual This manual explains how to set up and start using your Courier V.Everything External Modem. Refer to the Command Reference manual, also included with the Courier, for detailed information about using advanced features. We Welcome Your Suggestions We’ve made every effort to provide you with useful, accurate information. -
Page 6: Chapter 1 The Courier
Chapter 1 The Courier The Courier V.Everything External Modem makes any computer or terminal with an EIA/RS-232 serial port (or a Macintosh serial port) capable of exchanging data with modems or fax machines over standard, analog telephone lines at speeds of up to 33.6 Kbps. - Page 7 Calling Online Services Each online service, such as America Online or CompuServe, provides its own customized communications software package. A couple of these packages are included with the Courier. These packages do the dialing and guide you through the steps of registration.
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Page 8: Courier Controls, Displays, And Connectors
Courier Controls, Displays, and Connectors These figures show the controls, displays, and connectors on the Courier and indicate where to find more information about each. Voice/Data Switch SEE PAGE 4-2 COURIER V.EVERYTHING CTS SYNC ARQ/ VOICE/DATA with V.34 Status LEDs Volume Control SEE PAGE 1-4 SEE PAGE 4-1... -
Page 9: Status Indicators
Status Indicators The Courier displays its status using 12 light-emitting diodes (LEDs) that are visible from the front. Table 1-1. The Courier's Status Indicators. High Speed 4800 bps or faster connection. Once on, remains on until reset. The Courier has not made a 4800 bps or faster connection since last reset. -
Page 10: Features
Synchronous Status The Courier is in synchronous mode. Blinking Dial security is active. The Courier is not in synchronous mode/dial security not active. ARQ/FAX Error Correction/Fax Error correction is active. Flashing The Courier is retransmitting data to the remote modem. Blinking The Courier is in fax mode. -
Page 11: Flash Rom Upgradability
connecting also runs software that supports speeds above 28.8 Kbps. If you are curious about the role that line quality plays in attaining and maintaining high speed connections, and want to learn what you can do to improve connections, request the following document from our Fax on Demand service: Phone Line Quality and High Speed Connections. -
Page 12: Remote Configuration And Diagnostics
Remote Configuration and Diagnostics You can remotely configure and test the Courier. If you are a network administrator supporting remote users, this feature can save you time and money. Refer to Chapter 8, Remote Access, in the Courier Modems Command Reference manual. Adaptive Speed Leveling (ASL) Couriers monitor line conditions while connected, and fall back to the next lower speed—for example, 19.2K, then 16.8K in... - Page 13 Carrier Loss Redial If you enable the carrier loss redial feature, the Courier will automatically redial the last number it dialed if carrier is lost (for example, if there is trouble on the line or if the remote modem hangs up). This feature is useful for dialed-line connections that operate unattended.
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Page 14: Chapter 2 Installing The Courier
Chapter 2 Installing the Courier What You Need A Computer or Terminal with a Serial Port The Courier is compatible with any computer or terminal that provides a serial port with an EIA-232 interface. See Appendix A, The Serial Port, for details. For top performance, your serial port must support speeds of 115.2 Kbps. -
Page 15: Choosing A Serial Cable
A Serial Cable Because there are a variety of connector types that different computers require, a serial cable is not provided with the Courier. See the next section, Choosing a Serial Cable, for guidelines. Choosing a Serial Cable Check the back of your computer for a serial port. Serial ports may be labeled with the word COM or RS-232 or with symbols such as IOIOI, , or... - Page 16 Package Contents The Courier Power adapter Phone cable Quick reference card Customer support services card DOS/ Windows communications software package A Command Reference manual and this Getting Started manual Figure 2-2. Contents of the Courier Package. Installing the Courier...
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Page 17: Setting The Dip Switches
Installing the Courier Connect the male DB-25 end of your serial cable to the Courier and the other end to a serial port on your computer. If you are connecting the Courier to an IBM-compatible PC, note the number of the serial port to which you connect the Courier. - Page 18 Table 2-1. DIP Switch Settings. More Factory Setting Effect Info Switch Setting DTR normal Ch 6 Ignore DTR Verbal result codes Ch 5 Numeric result codes Suppress result codes Ch 5 Display result codes Echo offline commands Ch 2 Don’t echo offline commands Auto-answer Ch 3 Don’t auto-answer...
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Page 19: Powering On The Courier
Powering On the Courier Flip the power switch at the back right corner of the Courier. Watch the LED indicators at the front. COURIER V.EVERYTHING ARQ/ VOICE/DATA with V.34 Figure 2-4. Normal Appearance of the Courier's LEDs When Not Attached to a Computer. COURIER V.EVERYTHING ARQ/... -
Page 20: Chapter 3 Communicating With The Courier
Chapter 3 Communicating with the Courier After you’ve connected the Courier to a serial port and powered the Courier on, you need to make sure that your computer can send commands to the Courier. Once you’re sure that your computer can communicate with the Courier, you’re ready to start making or taking calls! The methods of verifying communication with a modem vary depending on the operating system your computer uses. - Page 21 Getting the INF File Power on your computer with the modem installed. As Windows 95 loads, it presents a New Hardware Found panel. Select Standard Modem. Start a communications software package (such as HyperTerminal, which is included with Windows 95) and dial the U.S.
- Page 22 Making Windows 95 Auto-Detect Your Courier Click Start | Settings | Control Panel and then double-click Modems. Remove the Standard Modem. Then click Add. At the Install New Modem panel, click Next. Windows 95 will auto-detect your Courier and install the appropriate support.
- Page 23 Add Dial-Up TCP/IP Support. Click Start | Settings | Control Panel. From the Control Panel, double-click on Network. If TCP/IP -> Dial-Up Adapter is listed, go to step 8. If not, continue with step 7. Select Add… | Protocol | Microsoft | TCP/IP | OK. Insert your Windows 95 Setup diskette or CD-ROM when you are prompted, and Windows 95 will install TCP/IP protocol support.
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Page 24: Windows 3.X
Set Up a Connection to Your Internet Service Provider. Click Start | Programs | Accessories | Dial-Up Networking. Double-click Make New Connection. Type a name for the connection, then click Next >. Type a phone number for the connection, then click Next >. You should see a message indicating that a new connection was created successfully. -
Page 25: Dos
Because there is no communications software built in to DOS, you must install and run a third-party communications software package in order to operate the Courier. The Quick Link II diskette, which is included in the package with the Courier, contains a DOS version of the software as well as a Windows version. -
Page 26: Mac Os
Mac OS Be sure you’re using a hardware handshaking cable to connect the Courier to the Macintosh. Also, if you won’t be using AppleTalk Remote Access (ARA), then set AppleTalk to Inactive (in Chooser). Otherwise ARA may interfere with your communcations software. - Page 27 Start Windows Terminal to verify that NT can communicate with the Courier. Select the COM port to which the Courier is connected. You should be able to send AT <Enter> and get an OK response. From the Control Panel, double-click Network. The Network Settings window appears.
- Page 28 Click Cancel to select the Courier from a list. Select US Robotics Courier V.34, and then click OK and exit from Network setup. When you’re prompted to restart NT, click Don’t Restart Now.
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Page 29: Unix/Linux/Aix
UNIX/Linux/AIX If the Courier will be answering, set DIP switch 3 OFF; 4 and 8 Linux has a built-in communications software package called minicom. By default, minicom is located in the usr/bin directory. For instructions about how to set up your UNIX, Linux, or AIX communications software package, call our fax-on-demand service (at 800-762-6163 or 847-676-1598) or our BBS (at 847-982- 5092). -
Page 30: Testing The Courier
Testing the Courier Use any communications software package for this test. Quick Link II Fax is used as an example. Quick Link II Fax Install and then start Quick Link. Click Setup | Line Settings… Make the following settings. If you are using a computer with a serial port that cannot support high speeds, choose 19200. - Page 31 NOTE: If you need to dial 9 to get an outside line, dial as in this example: ATDT9,18479825092 <Enter>. If you want to disable call waiting for this call, in most areas, dial *70 before you dial the phone number, for example, ATDT*70,18479825092 <Enter>. The following screens are what you should see when you dial the BBS.
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Page 32: Chapter 4 Other Features
Chapter 4 Other Features This chapter explains how to use features specific to the Courier V.Everything External Modem, including the volume control, the Voice/Data switch, and MI/MIC operations. Voice/Data Switch COURIER V.EVERYTHING CTS SYNC ARQ/ VOICE/DATA with V.34 Volume Control Volume Control The volume control is located under the right front of the Courier. -
Page 33: The Voice/Data Switch
The Voice/Data Switch The Voice/Data switch allows you to alternate voice and data over the same connection. You call the remote user by telephone, then you each press the Voice/Data switch on the Courier. After you’re finished sending and receiving files, press the Voice/Data switch to return to voice. - Page 34 Sending ATS32=2 tells the Courier to go on line and send ATA <Enter> when you press the Voice/Data switch. NOTE: If you’ve stored a command string (using &ZC=s), the Courier will default to S32=9, which executes the stored command string when you push the Voice/Data switch.
- Page 35 If you are to originate the connection, type the following command: ATD <Enter> NOTE: Be sure the modem is not set to X2, X4, X6 or X7, or it will return the NO DIAL TONE result code and hang up. The remote user should type the answer command: ATA <Enter>...
- Page 36 Table 4-1. Voice/Data Switch Commands. Value Voice/Data Switch Function Related Command Disabled Voice/Data Originate Mode ATD (Chapter 3) Voice/Data Answer Mode ATA (Chapter 3) Redial Last Number ATDL (Chapter 3) Dial Number Stored at position 0 ATDS0 (Chapter 3) Auto Answer On/Off Toggle ATS0=0 or 1 (Chapter 3) Reset Modem ATZ (Chapter 4)
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Page 37: Getting Information About Calls
Getting Information About Calls Here are the commands that provide detailed information about your current settings and current and last calls. To get call-in-progress data and current settings while you are on line, set DIP switch 9 OFF and then send ATZ <Enter> (or power the Courier off and then on). -
Page 38: Mi/Mic Operations
Last Call Last-dialed number ATI4 — Last Dialed # Disconnect reason ATI6 — Disconnect Reason is Speed ATI6 — Speed Duration ATI6 — Last Call Modulation ATI11 — Modulation Error control protocol ATI6 — Protocol Compression type ATI6 — Compression MI/MIC Operations Couriers are shipped with MI/MIC disabled, that is, for normal use. - Page 39 Remove the modem (printed circuit board), carefully easing the voice/data switch out of its opening in the front panel. Locate jumpers J4 and J6. MI/MIC Jumpers Figure 4-1. Location of the MI/MIC Jumpers. Set the jumpers as shown: From Replace the modem and reconnect the cables. CAUTION: When you power on the modem there will be potentially hazardous voltage, particularly near the phone jacks.
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Page 40: Troubleshooting
When you are sure the equipment is working correctly, reassemble the Courier. Troubleshooting If the Courier does not respond to MI/MIC closure, or if the Courier fails to go back on hook when the computer or terminal drops the Data Terminal Ready (DTR) signal, your phone equipment probably reverses MI/MIC polarity. -
Page 41: Chapter 5 Setups For Common Windows Software Packages
Chapter 5 Setups for Common Windows Software Packages If you are running one of the following software packages, follow the steps given to configure it for use with the Courier. America Online v2.0 Prodigy NetManage Chameleon v4.5 Trumpet Winsock pcAnywhere v2.0 for Windows WinCIM (for CompuServe) ProComm Plus v2.0 for WinFax Pro 4.0... - Page 42 The following window will appear. Change the Setup Modem String to match: Select OK, then OK, then OK. NetManage Chameleon 4.5 You should know in advance which Internet service provider (for example, PSINet or NETCOM) you will be using. NetManage provides a number of configuration templates for many popular Internet service providers.
- Page 43 Click Setup | Communications | Modem. Select U.S. Robotics Courier Dual Standard. Setups for Common Windows Software Packages...
- Page 44 pcAnywhere 2.0 for Windows From the Smart Setup window, go to the Your Modem area and select USRobotics Courier HST Dual Standard. Select the serial port and the protocol running on the network into which you’ll be dialing, and then select OK. Courier V.Everything External Modem: Getting Started...
- Page 45 ProComm Plus 2.0 for Windows Double-click on the PROCOMM PLUS icon. Select Setup, and then Setup..Select Data Modem/Connection, and then Connection Setup as shown in the following window: Select Install New Modem or Connection. Under AutoDetect, select Start Search. Setups for Common Windows Software Packages...
- Page 46 After the search is complete, go to the Modems list and select US Robotics Dual Standard 28800, and then select Prodigy Start Prodigy. From the Prodigy SIGN-ON window, select Comm Options Setup. From the Set Up window, select a Modem Speed of 9600 bps and select the Communications Port that the Courier is using;...
- Page 47 Trumpet Winsock From Windows, double-click the Trumpet Winsock icon. Select Dialler, and then Edit Scripts. Open the LOGIN.CMD file. Change these lines: output AT&F1\13 input 10 OK\n output atdt<phone number to dial> Exit and save the changes you made. From File | Setup, under SLIP Port, enter the COM port number that the Courier is using, its Baud Rate, and check Hardware Handshake.
- Page 48 WinFax PRO 4.0 During installation, you are asked the following question: Do you want Setup to test COM ports for a fax device? Select Yes. When the following screen appears, choose as the Model U. S. Robotics, Inc Courier Dual Standard FAX, and then select Continue.
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Page 49: Appendix A The Serial Port
Appendix A The Serial Port Most computers provide a DB-25 or DB-9 port that conforms to the EIA-232 standard. If you are connecting the Courier to a Macintosh computer, see the section For Macintosh Computers. The EIA-232 Interface The Courier’s serial port is factory set to signal according to the EIA-232 standard: Figure A-1. -
Page 50: Minimum Requirements
Wiring a DB-25 to DB-9 Cable DB-9 connectors for PCs should be wired at the computer end of the cable as shown below. Minimum Requirements Some computer/terminal equipment supports only a few of the Courier’s EIA-232 signals. The minimum required for the Courier to operate asynchronously follows: DB-25 DB-9... -
Page 51: For Macintosh Computers
For Macintosh Computers If you’re connecting the Courier to a Macintosh computer, we strongly recommend that you purchase a Hardware Handshaking cable to get the most reliable performance. DB-25 Connector (Male) Macintosh 8-pin DIN Connector (Male) Modem Mac Pin Description Modem Pin Description Output Handshake 4,20... -
Page 52: Technical Specifications
Appendix B Technical Specifications Standards Compatibility The Courier uses multiple standard data communications protocols and is also compatible with many nonstandard schemes. NOTE: The International Telecommunication Union (ITU-T) was formerly the International Telegraph and Telephone Consultative Committee (CCITT). Modulation ITU-T V.34 33.6/31.2/28.8/26.4/24/21.6/19.2/16.8/14.4/12 Kbps;... - Page 53 handshake adjustment to 300 bps Quadrature Amplitude Modulation (QAM). ITU-T V.32bis 14.4/12 Kbps; 9600/7200 asynchronous Trellis Coded Modulation (TCM); 4800 bps asynchronous Quadrature Amplitude Modulation (QAM) ITU-T V.32 9600 asynchronous, Trellis Coded Modulation (TCM); 4800 bps asynchronous, Quadrature Amplitude Modulation (QAM) ITU-T V.22bis 2400 bps asynchronous, Quadrature Amplitude Modulation (QAM)
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Page 54: Additional Specifications
TIA/EIA-592 Service Class 2.0 Asynchronous Facsimile DCE Control Standard ITU-T V.17 14.4/12 Kbps ITU-T V.29 9600/7200 bps ITU-T V.27ter 4800/2400 bps ITU-T V.21 300 bps Additional Specifications Supported serial port rates 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200, 300 bps Adaptive Speed Leveling (ASL) 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800 bps... - Page 55 Test Options Remote digital loopback, digital loopback, test pattern, and dial test Failed Call Timeout 60 second default, programmable 2-255 sec Answer Tone Timeout 60 seconds Answer Tone Detector 2080-2120 Hz Loss of Carrier (Disconnect Timer) 0.7 second default, programmable 0.2-25.5 sec.
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Page 56: Limited Warranty
Appendix C Warranty and Notices Limited Warranty U.S. Robotics Access Corp. warrants to the original consumer or other end user purchaser that this product is free from defects in materials or workmanship for a period of five years from the date of purchase. - Page 57 Should you encounter problems in operating this device, first follow the instructions in Chapter 16, Troubleshooting, of the Courier Modems Command Reference manual. The chapter contains solutions to operating problems as well as procedures to follow if there is an apparent Courier malfunction. Service/Support To obtain service under this warranty, contact U.S.
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Page 58: Fcc Registration
Notices FCC Registration FCC15: CJE-0263 FCC 68: CJEUSA-73130-FA-E Connecting to the Telephone Company’s Lines The telephone company may request the telephone number(s) to which the Courier is connected and the FCC information printed above. If the Courier is malfunctioning, it may affect the telephone lines. In this case, disconnect the Courier until the source of the difficulty is traced. - Page 59 IC (Industry Canada) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada (formerly Canadian Department of Communications). Le présent appareil numérique n'émet pas de bruits radio-électriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté...
- Page 60 For your own protection, make sure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. WARNING: Do not attempt to make such connections yourself; contact the appropriate electric inspection authority or electrician.
- Page 61 Index Chameleon · 5-2 COM port · 2-1 communications software · 2-1 33.6 Kbps · 1-5 compression protocols · B-2 CompuServe · 5-7 contents of package · 2-3 CS light · 1-4 AA light · 1-4 access Internet · 1-1 remote ·...
- Page 62 Mac OS · 3-7 features · 1-7 Macintosh computers protocols · B-2 cabling · A-3 sending · 1-2 communications · 3-7 FCC notice · C-3 minicom · 3-10 Flash memory · 1-6 MR light · 1-4 flow control · A-2 NetManage Chameleon ·...
- Page 63 remote configuration of the Courier · 1-7 RS light · 1-4 RS-232 · See EIA-232 V. protocols · B-1 V.34 · 1-5, B-1 V.Everything, defined · 1-6 verifying operation · 3-11 Voice/Data switch · 1-3, 4-2 SD light · 1-4 volume control ·...
- Page 64 I–2 Courier V.Everything External Modem: Getting Started...