Error Messages - Samsung NX500 User Manual

Appendix

Error messages

When the following error messages appear, try these remedies.
Error messages Suggested remedies
The lens is locked. Rotate the lens counter-
Lens is locked
clockwise until you hear a click. (p. 54)
Turn off the camera, and then turn it on again.
Card Error
Remove the memory card and insert it again.
Format the memory card.
Low Battery Insert a charged battery or recharge the battery.
Capture photos or insert a memory card that
No Image File.
contains photos.
Delete the damaged file or contact a service
File Error
center.
Recording stopped.
You can record again
Cool down the camera.
after the camera cools
down.
Delete unnecessary files or insert a new memory
Memory Full
card.
Error messages Suggested remedies
You can lock SD, SDHC, or SDXC cards to prevent
Card Locked
files from being deleted. Unlock the card when
shooting. (p. 187)
Unable to capture a
photo because folder
and file number on
File names do not match the DCF standard. Follow
the memory card the on-screen instructions to reset the folder
number.
reached the maximum
values. Reset the
folder number?
Turn off your camera and remount the lens. If the
Error 00
message still appears, contact a service center.
Turn off your camera, remove the battery, and
Error 01/02
insert again. If the message still appears, contact a
service center.
183