Osd Menu / Control Panel / Power Button - BenQ PH460 Installation Handbook

Performance
NextWindow
Nexio
IRTouch
Strong light reflection.
The interactive software
(purchased and installed separately
by user) may not be compatible
with the system.
Poor USB connection.

OSD menu / control panel / power button

The OSD menu does not work.
Possible causes
The control panel (keypad) and/or
remote control buttons are
locked.
The control panel (keypad) could
be damaged.
Some of the OSD menu options are grayed out. When are those items available for setup?
Available menu options may vary depending on the input sources, functions and settings.
30 Troubleshooting
Stylus dimensions
< 47" diameter: Ø6,
65": Ø9
42" / 45" / 55": Ø8
65" diameter: Ø8
Re-direct the lights or move the display to another location
to avoid unwanted reflections from light sources.
• Try with a different version of interactive software.
• Try with the basic drawing program pre-installed on your
computer. (e.g. Microsoft Paint in Windows).
Check if the USB cable has been connected properly, or
try with another USB cable.
• To lock/unlock both the control panel and remote
control buttons, press
on the remote control.
• To lock/unlock the control panel buttons, press and hold
/- and /+ on the control panel simultaneously for 5
seconds.
• To lock/unlock the remote control functions, press and
hold MENU and /- on the control panel for 5 seconds.
Contact the BenQ authorized service partner for
replacement.
Accuracy
± 3mm ≤ 55"
5mm > 55"
± 2.5mm
± 1.5mm in center,
± 2.5mm near
border
Possible solutions
for 5 seconds, and then
Applicable models
T420 / T650 / TL550 /
TL650 / RP650 / RP650+
IL420 / IL460
IL650 / RM650
ENTER