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Samsung iDCS100
OPERATOR GROUP
To create a backup or relief operator position, assign the main operator's station and
one or more backup stations to the operator group. All but the main operator should be
out of the group. When it is necessary to use a backup operator, put the desired
backup station in the group and remove the main operator's station. When incoming
call traffic is heavy, you can have another station put itself in the operator group along
with the main operator to handle the extra call load.
DIRECT INWARD SYSTEM ACCESS
(DISA)
From outside the office, selected individuals can call into the system on special DISA
line(s). A security code must be entered to gain access. Once these individuals are in
the system, they can:
•
make outside calls using the office lines;
•
call stations within the system;
•
access paging resources;
•
set/reset external forwarding.
DISA service must be programmed on your system and users must change their sta-
tion passcodes from the default value ('1234'). To use DISA:
1. Call in on a DISA line from any phone with tone dialling.
2. When you hear the DISA dial tone, dial your security code (the extension number
plus your station passcode).
3. If you are allowed access, you will receive system dial tone.
4. Dial a line access code, receive outside dial tone and then dial a telephone number.
OR
Dial any extension number to call a station in the system. (To make another internal
call when the current call is completed, press
extension number.)
5. Press # and hang up when finished.
Note:
•
Outgoing DISA calls are controlled by the dialling class of the station identified by the secu-
rity code. The DISA line must have disconnect supervision from the central office. Insist that
this condition be verified by your service company.
•
To change keyset passcodes, see your Samsung Keyset User Guide.
DISA SECURITY
A common practice among hackers is to repeatedly dial a known DISA access number
(usually with a computer) and try a different passcode each time. The hacker hopes to
eventually chance upon the correct passcode and thus gain access to your system.
The system's security feature will count the number of sequential incorrect passcode
attempts, and if a certain number is reached, DISA will be disabled and the system will
alert designated stations. The number of attempts allowed and the time for which DISA
calls are disabled are both programmable. In addition, the system will print a Station
Message Detail Recording (SMDR) report each time an incorrect passcode is entered
(provided, of course, you have an SMDR printer installed on your system).
System Administration Guide
, receive dial tone and dial another
5
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