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Chapter 7:
Troubleshooting and
support
Problems and solutions
NOTE
If you still cannot solve your problem after reviewing the
troubleshooting information provided in the following
table, you can run diagnostic tests on your camera to try
to isolate and solve the problem yourself. The diagnostic
tests for this digital camera are provided on the following
website:
www.hp.com/support
Problem
Possible cause
The camera
The batteries
does not
are functioning
turn on.
incorrectly, are
dead, are
installed
incorrectly, or
are missing.
Chapter 7: Troubleshooting and support
Solution
The charge in the batteries can be
low or completely drained. Try
installing new or recharged
batteries.
Ensure that the batteries are
inserted correctly.
Do not use ordinary alkaline
batteries. For best results, use
photo-lithium batteries or
rechargeable NiMH batteries. If
you must use alkaline batteries, use
high-grade "ultra" or "premium"
varieties.
73
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