Lifescan Pocket Scan Blood Glucose Monitor System Owner's Booklet page 46

If the meter does not display a message after inserting a test strip:
PROBABLE CAUSE
a. Batteries exhausted.
b. Batteries incorrectly
installed or absent.
c. Test strip inserted upside
down or incompletely.
d. Defective Meter.
If the test does not start after applying the sample:
PROBABLE CAUSE
a. Insufficient blood sample.
b. Defective test strip.
c. Sample applied after automatic
shutoff (two minutes after last
user action).
d. Defective Meter.
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WHAT TO DO
Replace the batteries.
Check that the batteries are correctly
installed with the positive "+" side up.
Insert the test strip correctly with the
contact bars end first and facing up.
Call LifeScan Customer Care
FreePhone, UK: 0800 121200,
Republic of Ireland: 1800 535676.
WHAT TO DO
Repeat the test with a new test strip
and a larger sample.
Repeat the test with a new test strip.
Repeat the test with a new test strip;
apply sample only when
on the display.
Call LifeScan Customer Care
FreePhone, UK: 0800 121200,
Republic of Ireland: 1800 535676.
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