Troubleshooting; Gps Signal Cannot Be Received; Address Cannot Be Found - Jensen VX7020A Operating Instructions Manual

5 Troubleshooting

This section offers possible solutions to issues that may occur during the operation of the VX7020A.

5.1 GPS signal cannot be received

Issue: The current location is not available, because GPS signal cannot be received.
Cause 1: GPS signal is weak or may not be available if you are between tall buildings, in garages or
tunnels as the signal weakens or distorts as it travels through solid material.
Solution 1: Go to a place where there is a clear sight of the sky or at least a bigger part of the sky is
visible.
Cause 2: It may take several minutes to receive GPS signals when first using the VX7020A, or when
your last known position is farther away from your current position.
Solution 2: Wait a few minutes for the GPS signal.

5.2 Address cannot be found

Issue: The VX7020A cannot find the address you entered.
Cause: The digital map data may not include every single address.
Solution 1: If the house number is not known or the VX7020A cannot find it, select only the street name.
This way, the VX7020A will navigate you to the midpoint of the street, where you can find the exact
address more easily.
Solution 2: Search for another address that is close to the destination.
Solution 3: Search for the coordinates or a nearby Place of Interest.
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