Owner Privileges; Roadside Service; Customer Assistance; Cadillac Online - Cadillac Escalade Customization Manual

Owner Privileges

To make your ownership experience
as satisfying and rewarding as
possible, we are proud to provide
you with Cadillac's exceptional
Owner Privileges, designed to
accommodate you anytime and
anywhere.

ROADSIDE SERVICE

1-800-882-1112
Roadside Service provides every
Cadillac owner with the advantage of
contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services:
• Towing Service
• Battery Jump-Starting
• Lockout Assistance
• Fuel Delivery
• Flat Tire Assistance
Trip Interruption: If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed, including hotel, meals
and rental car.
Driver Safety &
Information Security
Courtesy Transportation: You may
TM
be provided with courtesy
transportation for warranted repairs,
including shuttle service for same-
day repairs and loaner transportation
for overnight repair.
Roadside Service and OnStar (if
equipped): If your vehicle is OnStar-
equipped, press the blue OnStar
button and the vehicle will send your
current GPS location to an OnStar
Advisor who will speak to you,
assess your problem, contact
Roadside Service and relay your
exact location so you will get the
help you need.
Roadside Service is also available to
Cadillac customers beyond the
warranty period for a charge.

CUSTOMER ASSISTANCE

1-800-458-8006
Should you need to ask a question,
make a comment, or request
additional information, the Cadillac
Customer Assistance Center is staffed
around the clock with professionals
to serve you.
Comfort Entertainment Convenience
When you call Cadillac Roadside
Service or Customer Assistance,
when possible, please provide the
phone advisor with:
• Your telephone number and
location
• Your Cadillac's location
• A description of the problem
• Vehicle Identification Number
• Year and model of your Cadillac
• Delivery date
• Current mileage

CADILLAC ONLINE

For more information about your
Cadillac, including access to the
Cadillac Owner Center at My
GMLink, visit www.cadillac.com.
Certain restrictions, precautions and safety
procedures apply to your vehicle. Please
read your Owner Manual for complete
instructions. All information contained
herein is based on information available
at the time of printing and is subject to
change without notice.
Escalade is a registered trademark of
Cadillac Motor Car Division and General
Motors Corporation. Copyright 2006 by
Cadillac Motor Car Division. All rights
reserved.
Performance & Owner
Maintenance Privileges TM