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Troubleshooting
Frequently asked questions (FAQ)
The image is blurred.
Read the instructions on the link
select the correct resolution, refresh rate and make adjustments based on these instructions.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link
native resolution.
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration.
It has a yellow, blue or pink appearance.
Go to
Color Adjustment
to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
No image can be seen.
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the
the link
"Adjusting the Screen Resolution"
Faint shadow from the static image displayed is visible on the screen.
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Downloaded from ManualMonitor.com Manuals
"Adjusting the Screen Resolution"
"Adjusting the Screen Resolution"
and
, and then choose
Reset Color
.
on the CD, and then
on the CD. Select the
to reset the color settings
YES
on the screen, this
Out of Range
"Preset display modes"
section from
Troubleshooting
45
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