Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for BenQ AQ COLOR SW Series
Summary of Contents for BenQ AQ COLOR SW Series
- Page 1 LCD Monitor User Manual PhotoVue Photographer Monitor | SW Series...
-
Page 2: Copyright
(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. -
Page 3: Product Support
Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com... - Page 4 • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...
- Page 5 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...
- Page 6 Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...
-
Page 7: Table Of Contents
Viewing angle adjustment ........................32 Using the monitor wall mounting kit ....................33 Getting the most from your BenQ monitor ..............34 Downloading the LCD Monitor driver files from the Internet ............. 34 How to install the monitor on a new computer ................35 How to upgrade the monitor on an existing computer .............. - Page 8 Troubleshooting ........................70 Frequently asked questions (FAQ) ...................... 70 Need more help?............................72 Appendix: Advanced software ....................73 5/6/20 SW320-EM-V0...
-
Page 9: Getting Started
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (For edge-to-edge models) Monitor Stand Monitor Base Quick Start Guide Getting started... - Page 10 Safety Instructions Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI (Optional accessory) Audio Cable (Optional accessory) USB Cable: USB-C™ (Optional accessory for models with USB-C™...
- Page 11 USB Cable Hotkey Puck (SW320 / SW271 only) Hotkey Puck G2 (SW270C only) Shading hood (SW320 / SW271 only) Shading hood for landscape orientation (SW270C only) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
-
Page 12: Getting To Know Your Monitor
Getting to know your monitor Front view (For edge-to-edge models) 1. Control buttons 2. Power button Back view 3. Cable management hole 4. Input and output ports (vary by model, see Input and output ports on page 5. Kensington lock slot 6. -
Page 13: Input And Output Ports
Input and output ports Available input and output ports may vary depending on your purchased model. Check the product specifications on the website for details. SW320 1. AC power input jack 2. Hotkey Puck / Hotkey Puck G2 socket 3. HDMI socket 4. -
Page 14: Connections
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 21. SW320 SD card USB peripherals Speakers / Headphone PC/Notebook Getting to know your monitor... - Page 15 SW271 / SW270C SD card USB peripherals Hotkey Puck G2 (SW270C) Hotkey Puck Speakers / (SW320 / SW271) Headphone PC / Notebook • (SW271) If USB-C™ Alternate mode (DP Alt mode) is enabled, USB 2.0 is available from the USB downstream ports.
- Page 16 Power delivery of USB-C™ port on your monitor (SW270C only) Not all monitors equipped with USB-C™ ports support power delivery. If power delivery function is not available, additional power supply to the connected device is required. With the power delivery function, your monitor helps supply power to the connected USB-C™...
-
Page 17: How To Assemble Your Monitor Hardware
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. - Page 18 Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
- Page 19 2. Connect the PC video cable Either To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket.
- Page 20 To Connect the mini DP Cable Connect the plug of the mini DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region.
- Page 21 6. Connect the Hotkey Puck / Hotkey Puck G2 to the monitor. Connect the Hotkey Puck / Hotkey Puck G2 to the mini USB port (exclusively for Hotkey Puck connection) on the rear of the monitor. And place the Hotkey Puck / Hotkey Puck G2 on the monitor stand or to another desired place as illustrated.
- Page 22 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
-
Page 23: How To Detach The Stand And The Base
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. - Page 24 Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware...
-
Page 25: Installing Shading Hood (Optional Step)
Installing shading hood (optional step) • SW270C came with shading hood for landscape installation only. • To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood (provided or purchased separately, depending on the product supplied for your region). •... - Page 26 3. Attach to the right side of the monitor. Align the hooks on the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4.
- Page 27 7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...
- Page 28 3. Attach to the right side of the monitor. Align the hooks on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4. Install the left hoods. Align the arrow on plate (L1) with the one on plate (L2) and attach them together.
- Page 29 7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...
-
Page 30: Adjusting The Monitor Height
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. If your monitor is an edge-to-edge monitor, handle it with care. Avoid finger pressure on the screen surface. -
Page 31: Rotating The Monitor
Rotating the monitor Rotate the monitor before installing the shading hood. See Portrait installation on page 27 for more information. 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. -
Page 32: Viewing Angle Adjustment
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. If your monitor is an edge-to-edge monitor, handle it with care. Avoid finger pressure on the screen surface. How to assemble your monitor hardware... -
Page 33: Using The Monitor Wall Mounting Kit
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware... -
Page 34: Getting The Most From Your Benq Monitor
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 34 for details. -
Page 35: How To Install The Monitor On A New Computer
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You... -
Page 36: How To Upgrade The Monitor On An Existing Computer
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems. -
Page 37: How To Install On Windows 10 System
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor... -
Page 38: How To Install On Windows 8 (8.1) System
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor... -
Page 39: How To Install On Windows 7 System
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor... -
Page 40: How To Adjust Your Monitor
How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor... -
Page 41: Hotkey Puck (Sw320 / Sw271 Only)
Connect the Hotkey Puck / Hotkey Puck G2 to the monitor. on page • Hotkey Puck is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. - Page 42 Name Description Navigation buttons • : For Up/Increase adjustment. • : For Down/Decrease adjustment. • : Enters sub menus. • : Returns to the previous menu. • Activates the hot key menu. OK key ( • Selects menu items. How to adjust your monitor...
-
Page 43: Hotkey Puck G2 And Its Basic Operations (Sw270C Only)
Hotkey Puck / Hotkey Puck G2 to the monitor. on page • Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. - Page 44 Name Description Controller Key 2 • Press to switch to sRGB Color Mode • Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, see Customizing the Controller Keys on Hotkey Puck G2 on page Controller Key 3 •...
-
Page 45: Basic Menu Operation
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. -
Page 46: Customizing The Hot Keys
OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To Custom Key 2 Color Mode change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •... - Page 47 To enable HDR function, you need to have a compatible player and content. 1. Make sure a 4K HDR player is ready. Players with the following names and resolutions are supported. Commonly used names for 4K 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p (may vary by manufacturer) Supported resolution or modes (SW320 / SW271) 3840 x 2160 @ 24 Hz, 50 Hz, or 60 Hz (SW270C) 2560 x 1440 @ 60 Hz...
-
Page 48: Adjusting The Display Color
3. Select . An OSD message is displayed. This means the input content HDR: Emulated is not HDR-compatible and the monitor is in HDR-emulated mode. Refer to Working with HDR technology on page 46 to check if a supported player, content, and the certified cable are used. -
Page 49: Video Source Selection In Pip/Pbp Mode (For Models With Pip/Pbp Function)
Video source selection in PIP/PBP mode (for models with PIP/PBP function) Your monitor scans for the available video sources in the following order: HDMI, DP, mini DP, and USB-C™ (if all available), and displays the first available one. This video source will become the main source in PIP/PBP mode. -
Page 50: Navigating The Main Menu
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select ) to access the Menu main menu. -
Page 51: Display Menu
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 52 Item Function Range This feature is provided to allow aspect ratios other than 16:9 Aspect to be displayed without geometric distortion. Ratio Scales the input image to fill the screen. Ideal Full for 16:9 aspect images. The input image is displayed without geometric Aspect distortion filling as much of the display as possible.
-
Page 53: Color Adjustment Menu
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 54 Item Function Range Select a color mode that best suits the type of images shown Color Mode on the screen. Available color modes for each model on page 57 for the available color modes of the purchased model. For better color matching representation with Adobe Adobe®...
- Page 55 Item Function Range Applies the calibration result optimized by the Calibration provided calibration software named Palette and your colorimeter Master Element Calibration (purchased separately). Visit the website for software download and more information (Palette Master Element How-to-Use Guide). Calibration Appendix: Advanced software on page (selected model only) Applies a combination of color settings defined...
- Page 56 Item Function Range Adjusts the tone luminance. • Gamma • • • • 2.4 • • sRGB (selected models only) Suitable for Adobe® RGB compatible Color Adobe Gamut peripherals. Suitable for sRGB compatible peripherals. sRGB For better color matching representation with Rec.
- Page 57 Available color modes for each model Color modes may differ by model. Refer to the list for the available modes on your model. Color Mode SW320 SW271 SW270C Adobe RGB sRGB Rec.709 DCI-P3 Display P3 M-book DICOM Darkroom Calibration 1 Calibration 2 Calibration 3 Custom 1...
- Page 58 SW320 Settings Color Color Color Mode Brightness Contrast Sharpness Gamma Saturation Black Level Temp. Gamut Custom 2 Adobe CAD / CAM Adobe Animation RGB / (**) sRGB • V: all options are available for adjustment. N/A: all options are not available for adjustment. •...
- Page 59 SW270C Settings Color Color Color Mode Brightness Contrast Sharpness Gamma Saturation Black Level Temp. Gamut 5000K / sRGB 2.2 / sRGB sRGB 6500K B+W (*) Rec. 709 6500K 2.2 / 2.4 Rec. 709 M-book 2.2 / 2.4 / DCI-P3 DCI-P3 Display-P3 6500K sRGB...
-
Page 60: Pip/Pbp Menu
PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 61 Item Function Range Sets the second video source for the PIP/PBP mode. (SW320) PIP/PBP Source • HDMI • • Mini DP (SW271 / SW270C) • HDMI-1 • HDMI-2 • • USB-C Determines the size of the inset window in the PIP mode. •...
- Page 62 Item Function Range Adjusts the sharpness of the inset window (sub window) in 0~10 Sharpness the PIP/PBP mode. To adjust the contrast and the sharpness of the main source, go to menu. See page 55 for more information. Color Adjustment Navigating the main menu...
-
Page 63: System Menu
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 64 Item Function Range Sets the OSD menu language. • OSD Settings Language English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
- Page 65 Item Function Range Adjusts the LED indicator’s brightness of the power key. 0 ~ 5 OSD Key Bri. Determines the range of color scales. Select an option • HDMI RGB PC Auto Detect that matches the RGB range setting on the connected Range •...
- Page 66 Item Function Range Sets the function to be accessed by custom key 1. • Custom Key 1 Brightness • Contrast Sets the function to be accessed by custom key 2. Custom Key 2 • Input Sets the function to be accessed by custom key 3. Custom Key 3 •...
- Page 67 Item Function Range Allows the monitor settings to be set through the • DDC/CI software on the PC. • DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
-
Page 68: Controller Key Menu (Sw270C Only)
Controller Key menu (SW270C only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 69 Item Function Range Sets the function to be accessed by the Rotation key on • Rotation Key Color Mode Hotkey Puck G2. See Hotkey Puck G2 and its basic • Input operations (SW270C only) on page 43 for the location of •...
-
Page 70: Troubleshooting
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate "Adjusting the Screen Resolution" and make adjustment based on these instructions. •... - Page 71 The image is displaced in one direction. Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate and "Adjusting the Screen Resolution" make adjustment based on these instructions. Faint shadow from the static image displayed is visible on the screen.
-
Page 72: Need More Help
• Check if the input source has been selected to > USB-C Display Input Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting... -
Page 73: Appendix: Advanced Software
Palette Master Element software simplifies calibration and reliably produces accurate Palette Master Element color results. Palette Master Element can be used to fine-tune the color engine in certain BenQ monitors and fully supports X-Rite / Datacolor colorimeters. Software access: www.BenQ.com >...