BenQ SW27 series User Manual
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BenQ SW27 series User Manual

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SW Series
LCD Monitor
User Manual

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Summary of Contents for BenQ SW27 series

  • Page 1 SW Series LCD Monitor User Manual...

  • Page 2: Copyright

    Copyright Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Benq Ecofacts

    • Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire. • It takes about 30 minutes (under BenQ standard testing condition) for the system to reach to a stable state. For works that involve critical color judgment or image enhancement, please wait for 30 minutes after the monitor is powered on.

  • Page 4: Table Of Contents

    Rotating the monitor ..........................23 Using the monitor wall mounting kit ....................25 Getting the most from your BenQ monitor ..............26 How to install the monitor on a new computer ................27 How to upgrade the monitor on an existing computer ..............28 How to install on Windows 8 (8.1) system ..................

  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)

  • Page 6: Optional Accessory

    Video Cable: DP to mini DP Video Cable: HDMI (Optional accessory) USB Cable OSD Controller Shading hood • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 7: Getting To Know Your Monitor

    The illustrations in this document are for your reference only and may look different from the appearance of the product supplied for your region. Front view SW24 series SW27 series 1. Control buttons 2. Power button Back view 3. AC power input jack 4.
  • Page 8 12. Handle 13. Hook (for shading hood installation) 14. USB port x 2 (downstream; connecting to USB devices) 15. SD card slot 16. VESA mount release button • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. Getting to know your monitor...

  • Page 9: Connection

    Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 14. Colorimeter USB peripherals SD card Controller Headphone PC/Notebook Getting to know your monitor...

  • Page 10: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 11 Turn the base counterclockwise until you cannot go further. Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Lock Carefully put down the stand and the base. Gently attempt to pull the stand and the base back apart to check that they have properly engaged.
  • Page 12 You might want to adjust the monitor stand height. See Adjusting the monitor height on page 21 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable To Connect the DVI-DL Cable Connect the plug of the DVI-DL cable (at the end without the ferrite filter) to the monitor video socket.
  • Page 13 To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region.
  • Page 14 5. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor.
  • Page 15 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 16: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 17 And then detach the base from the stand. Open Lock Lock Open 3. Remove the monitor stand. While pressing and holding the VESA mount release button ( ), detach the stand from the monitor ( How to assemble your monitor hardware...

  • Page 18: Installing Shading Hood (Optional Step)

    Installing shading hood (optional step) • To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood. • Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly.
  • Page 19 4. Install the right part of shading hood. 5. Attach to the right side of the monitor. Align the L shape bar on the hood with the one on the right side of the monitor, and press down the hood to fix it firmly.
  • Page 20 7. If you intend to calibrate the display’s color by a colorimeter, slide the piece down so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software to complete the installation and calibration process. How to assemble your monitor hardware...

  • Page 21: Adjusting The Monitor Height

    Adjusting the monitor height 1. To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. 2. On the monitor stand is an adjustment scale that helps keep track of your preferred monitor height.

  • Page 22: Viewing Angle Adjustment

    Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. Tilting the monitor Tilt the monitor gently. The scale on top of the column helps keep track of your preferred tilt angle.

  • Page 23: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
  • Page 24 5. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 22 for more information. How to assemble your monitor hardware...

  • Page 25: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •...

  • Page 26: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 27: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 28: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 29: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 32: Osd Controller

    OSD Controller Apart from the control keys, OSD Controller also provides a quick way to control and access the OSD menus. You need to connect the OSD Controller to your monitor prior to use. Follow the instructions in Connect the OSD Controller to the monitor.
  • Page 33 • Activates the hot key menu. OK key ( • Selects menu items. OSD Controller is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. How to adjust your monitor...

  • Page 34: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 35 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To Custom Key 2 Color Mode change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 36: Customizing The Hot Keys

    Color > > . See the Adjustment Color Mode Calibration 1 Calibration 2 Palette Master (available from www.benq.com) for more information. How-to-Use Guide To apply the calibrated result, go to > > Color Adjustment Color Mode Calibration 1 Calibration 2...

  • Page 37: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press ) to access Menu the main menu.

  • Page 38: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Displays the input image in its native resolution without scaling. Navigating the main menu...

  • Page 40: Color Adjustment Menu

    Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 41 Palette Master and your colorimeter (purchased separately). See the Calibration (available from Palette Master How-to-Use Guide www.benq.com) for more information. Applies a combination of color settings defined by Custom 1 users. Custom 2 Adjusts the balance between light and dark shades.
  • Page 42 Item Function Range Adjusts the tone luminance. • Gamma • • • • 2.4 • Suitable for Adobe® RGB compatible peripherals. Color Adobe Gamut (not available Suitable for sRGB compatible peripherals. sRGB when Color is set Mode Adobe sRGB , or Calibration Adjusts the degree of how we perceive colors.
  • Page 43 Available menu options for each Color Mode Depending on the you just set, the available options for color adjustment may Color Mode vary. Color modes and the available display options are as follows: Color Mode Adobe Setting Standard sRGB Photo Blue Calibration Custom...

  • Page 44: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 46 Item Function Range Sets the time to power off the monitor automatically in • Auto Power power saving mode. • 10 min. • 20 min. • 30 min. Sets to rotate the OSD menu with the monitor. • Auto Pivot •...
  • Page 47 Item Function Range Displays the current monitor property settings. • Information Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Resets all mode, color and geometry settings to the • Reset All factory default values. •...

  • Page 48: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.

  • Page 49: Need More Help

    • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

This manual is also suitable for:

Sw24 series

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