Altiris Pc Transplant Pro; System Software Manager; Product Change Notification (Pcn) - HP Business Desktop d500 Series Service & Reference Manual

Deployment and Migration
Windows 2000/XP migration
System deployment
Personality migrations
Help Desk and Problem Resolution
Managing help desk tickets
Remote troubleshooting
Remote problem resolution
Client disaster recovery
Software and Operations Management
Ongoing desktop management
HP system SW deployment
Application self-healing
On selected desktop and notebook models, an Altiris management agent is included as part of the
factory loaded image. This agent enables communication with the Altiris development Solution
which can be used to complete new hardware deployment or personality migration to a new OS
using easy-to-follow wizards. Altiris solutions provide easy-to-use software distribution
capabilities. When used in conjunction with System Software Manager (Section 3.3.4), or the HP
Client Manager, administrators can also update ROM BIOS and device driver software from a
central console.
For more information, visit

3.3.3 Altiris PC Transplant Pro

Altiris PC Transplant Pro allows you to preserve old settings, preferences, and data and migrate
them to the new environment quickly and easily.
For more information, visit

3.3.4 System Software Manager

System Software Manager (SSM) lets you update system-level software on multiple systems
simultaneously. When executed on a PC client system, SSM detects both hardware and software
versions, then updates the appropriate software from a central repository, also known as a file
store. Driver versions that are supported by SSM are denoted with a special icon on the driver
download Web site and on the Support Software CD. To download the utility or to obtain more
information on SSM, visit

3.3.5 Product Change Notification (PCN)

This feature is available on select models.
The HP Proactive Notification program uses the Subscriber's Choice Web site to proactively and
automatically:
Send you Product Change Notification (PCN) emails informing you of hardware and
software changes to most commercial computers and servers, up to 60 days in advance.
Service Reference Guide, d500
<http://www.hp.com/go/easydeploy>
http://www.hp.com/go/easydeploy
http://www.hp.com/go/ssm
336492-003
Desktop Management
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