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Follow these steps to replace the color print cartridge in your printer:
1
Cancel the print job if not already canceled.
2
Replace the color print cartridge with a new cartridge. For more information, see "Removing a used print
cartridge" on page 32 and "Installing print cartridges" on page 33.
3
Print again.
To order supplies, click Order Ink on your computer screen. You can also see "Ordering supplies" on page 36 in
this guide.
Black and Color cartridge replacement required
New print cartridges need to be installed.
The print job has been canceled.
Note: A variable amount of ink remains in the black and color print cartridges.
1
Replace the print cartridges with new cartridges. For more information, see "Removing a used print cartridge"
on page 32 and "Installing print cartridges" on page 33.
2
Print again.
To order supplies, click Order Ink on your computer screen. You can also see "Ordering supplies" on page 36 in
this guide.
Paper Jam
For more information, see "Jams and misfeeds troubleshooting" on page 44.
Out of Paper
The printer is out of paper in the middle of a print job.
Load paper. For more information, see "Loading paper" on page 21.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.
1
Click Start
Programs or All Programs
2
Select Uninstall.
3
Follow the instructions on the computer screen to remove the printer software.
4
Restart the computer before reinstalling the printer software.
5
Click Cancel on all New Hardware Found screens.
6
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Note: If the install screen does not appear automatically after you restart your computer, click Start
then type D:\setup, where D is the letter of your CD-ROM drive.
Lexmark 1400 Series.
47
Run, and
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Table of Contents
Troubleshooting
