Page 1 Printer overview Color Jetprinter™ Basic printing Online User’s Guide for Mac OS 8.6 to 9.2 Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 2 Using this Guide Lexmark Z55 Navigating Printer overview • Click the categories in the left pane to navigate the pages. • Click the blue text to link to other parts of this Online User’s Guide. Basic printing • Click the arrows at the bottom of the screen to move forward and backward through the pages.
Page 3 Printer overview Lexmark Z55 • Understanding the printer software Printer overview • Understanding the printer parts Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 4: Understanding The Printer Software
Printer overview Lexmark Z55 Understanding the printer software Printer overview Your printer software includes the: Basic printing • Page Setup dialog box • Print dialog box Printing ideas • Control Panel To customize the settings for your document, use the...
Page 5: Page Setup Dialog Box
Printer overview Lexmark Z55 Page Setup dialog box Printer overview While the document you want to print is open, use the Page Setup dialog box to select settings such as paper size. To customize the settings in the Page Setup dialog box: Basic printing From the File menu of your software application, choose Page Setup.
Page 6: Printer Overview
Printer overview Lexmark Z55 Change the settings as needed. Printer overview From the pop-up menu in the upper Basic printing left, choose: Select: When you want to: General Paper Size Choose a paper size or create a custom Printing ideas paper size.
Page 7: Print Dialog Box
Printer overview Lexmark Z55 Print dialog box Printer overview While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box: Basic printing From the software application File menu, choose Print.
Page 8 Printer overview Lexmark Z55 Change the settings as needed. Printer overview Basic printing From the pop-up menu in the Printing ideas upper left, choose: Select: When you want to: General Copies Specify the number of copies to print (from 1 to 999).
Page 9 Printer overview Lexmark Z55 From the Printer overview pop-up menu in the upper left, Basic printing choose: Select: When you want to: Paper Type/ Print Quality Select Quick Print, Normal, Better, or Best. Quality Printing ideas Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents, but take longer to print.
Page 10 Printer overview Lexmark Z55 From the Printer overview pop-up menu in the upper left, Basic printing choose: Select: When you want to: Color ColorSync Select a printer profile to match the color on the screen to the Color color in the document.
Page 11: Control Panel
Printer overview Lexmark Z55 If you want more information about the settings in the Print dialog box, click Help to Printer overview view the printer software Help. When you are finished, click Done. To save your settings for future print jobs, click Save Settings.
Page 12 Printer overview Lexmark Z55 Using the Control Panel Printer overview From the Apple menu, choose Control Panels Lexmark Z55 Control Panel. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 13 Print Test Page Print a test page to verify your printer is functioning properly. Notices Order Supplies Order supplies, such as print cartridges, from the Lexmark Web site. For more information, see Ordering supplies. Index About tab Obtain printer software version information.
Page 14 Printer overview Lexmark Z55 Click the: Select: When you want to: Printer overview Advanced menu Select Printer • Select a printer and make it the default printer. • Find the IP address for the selected printer. Basic printing • Add a printer located on a remote subnet. You...
Page 15: Understanding The Printer Parts
Printer overview Lexmark Z55 Understanding the printer parts Printer overview The table on the next page describes each part. Basic printing USB cable connector Paper support Parallel cable Printing ideas connector (for Windows and Linux users only) Maintenance Paper feed button...
Page 16 Printer overview Lexmark Z55 Printer overview Use this: When you want to: Basic printing Front cover • Install or change print cartridges. • Clear a paper jam. Printing ideas Paper exit tray Stack paper after printing. Paper feed button Eject paper from the printer.
Page 17 Printer overview Lexmark Z55 Using the paper type sensor Printer overview Your printer has a paper type sensor. If you load transparencies or plain, coated, photo, or glossy paper, the printer detects the paper type and automatically adjusts the Paper Type Basic printing setting in the Print dialog box accordingly.
Page 18 Basic printing Lexmark Z55 Basic printing is as easy as: Printer overview Step 1: Load the paper Basic printing Step 2: Customize the printer settings Printing ideas Step 3: Print your document Maintenance Note: For help printing on specialty paper (such as photo paper, banner paper,...
Page 19: Step 1: Load The Paper
Basic printing Lexmark Z55 Step 1: Load the paper Printer overview You can load up to 100 sheets of paper, depending on the thickness and weight of your paper. Basic printing Make sure the paper support is upright. Printing ideas Place the paper against the right side of the paper support with the print side facing you.
Page 20: Step 2: Customize The Printer Settings
Basic printing Lexmark Z55 Step 2: Customize the printer settings Printer overview If you are using plain A4 or letter size paper and you want normal print quality, you only need to adjust the paper size printer setting. Basic printing...
Page 21: Step 3: Print Your Document
Basic printing Lexmark Z55 Step 3: Print your document Printer overview After you load the paper and customize the printer settings (if necessary), you are ready to print: Basic printing From the software application File menu, choose Print. Printing ideas Click Print.
Page 22 Printing ideas Lexmark Z55 Printer overview • Printing photos • Printing on custom size Basic printing paper • Printing on premium (coated) paper • Printing handouts Printing ideas • Printing on both sides of a • Printing iron-on transfers Maintenance sheet of paper •...
Page 23: Printing Photos
Printing ideas Lexmark Z55 Printing photos Printer overview You can load up to 25 sheets of coated, photo, or glossy paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and Basic printing changing your settings.
Page 24 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose the paper size for your photo. To...
Page 25: Step 3: Print Your Photos
Printing ideas Lexmark Z55 Note: Higher print quality settings result in better quality documents, but may Printer overview take longer to print. From the pop-up menu in the upper left corner, choose Color. Basic printing Select Built-In Color Matching. Printing ideas From the Document Color pop-up menu, choose Natural Color.
Page 26 Printing ideas Lexmark Z55 Printing on premium (coated) paper Printer overview You can load up to 100 pages of premium (coated) paper, depending on the thickness of the paper. Basic printing Step 1: Load the premium (coated) paper Printing ideas •...
Page 27 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose the paper size for your document. To...
Page 28 Printing ideas Lexmark Z55 Note: Higher print quality settings result in better quality documents, but may Printer overview take longer to print. Step 3: Print your document Basic printing Click Print. Printing ideas Note: The paper exit tray holds up to 50 sheets of premium paper. To print more...
Page 29: Printing On Both Sides Of A Sheet Of Paper
Printing ideas Lexmark Z55 Printing on both sides of a sheet of paper Printer overview Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. For the best print quality, use thick paper.
Page 30 Printing ideas Lexmark Z55 From the software application File menu, choose Print. Printer overview From the pop-up menu in the upper left corner, choose Layout. Select Print on Both Sides. Basic printing Select the graphic for the binding edge (Top Flip or Side Flip) for your document.
Page 31 Printing ideas Lexmark Z55 Step 3: Print your document Printer overview Click Print. The odd-numbered pages print, and then your Basic printing printer software prompts you to reload the paper. Remove the stack of paper from the paper exit Printing ideas tray.
Page 32: Printing Cards
Printing ideas Lexmark Z55 Printing cards Printer overview You can load up to 10 greeting cards, index cards, photo cards, or postcards into the paper support, depending on the thickness of the cards. Basic printing Step 1: Load the cards Printing ideas •...
Page 33 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose the card size for your document. To...
Page 34 Printing ideas Lexmark Z55 If you have chosen Automatic and you are printing photo cards, continue with the Printer overview next step to print your cards.For more information, see Using the paper type sensor. Basic printing If you are printing other types of cards or have not chosen Automatic, select Plain for the paper type.
Page 35: Printing Envelopes
Printing ideas Lexmark Z55 Printing envelopes Printer overview You can load up to 10 envelopes, depending on the thickness of the envelopes. Basic printing Step 1: Load the envelopes Printing ideas Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string ties, or metal folding bars.
Page 36 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose an envelope size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose the appropriate envelope size.
Page 37 Printing ideas Lexmark Z55 From the paper type pop-up menu, choose Plain if the paper type is not set to Printer overview Automatic. Step 3: Print your envelopes Basic printing Click Print. Printing ideas Note: The paper exit tray holds up to 10 envelopes. To print more than 10...
Page 38: Printing Color Images In Black And White
Printing ideas Lexmark Z55 Printing color images in black and white Printer overview You can print color images in black ink. You can load up to 10 photo cards into the printer. Basic printing Step 1: Load the paper •...
Page 39 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. From the software application File menu, choose Print. Basic printing From the pop-up menu in the upper left, choose Color. Printing ideas Select Built-In Color Matching.
Page 40: Printing A Booklet
Printing ideas Lexmark Z55 Printing a booklet Printer overview You can print and bundle your document to make a booklet. You can load up to 100 sheets of paper in the paper support, depending on the thickness of the paper.
Page 41 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size area, choose A4, A5, U.S. Letter, or Statement.
Page 42 Printing ideas Lexmark Z55 Select Booklet. Printer overview From the Booklet pop-up menu, select the appropriate number of sheets to bundle (2, 4, 8, 16, or 32). Basic printing Note: A bundle is the group of pages that are folded in half and stacked before binding.
Page 43 Printing ideas Lexmark Z55 Step 4: Build your booklet Printer overview After your document prints, stack and bind your booklet. Remove the first bundle from the paper exit tray, fold it in half, and then set it aside. Basic printing Remove the next bundle, fold it in half, and then stack it on top of the first bundle.
Page 44: Printing Labels
Printing ideas Lexmark Z55 Printing labels Printer overview You can load up to 25 sheets of labels, depending on the thickness of the sheets. Basic printing Step 1: Load the labels • Use only labels designed for inkjet printers. Printing ideas •...
Page 45 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size area, choose A4 or U.S. Letter.
Page 46 Printing ideas Lexmark Z55 If you have chosen Automatic from the Paper Type pop-up menu, continue with the Printer overview next step to print your labels.For more information, see Using the paper type sensor. Basic printing If you have not chosen Automatic, select Plain for the paper type.
Page 47: Printing On Custom Size Paper
Printing ideas Lexmark Z55 Printing on custom size paper Printer overview You can load up to 100 sheets of custom size paper at a time, depending on the thickness of the paper. Basic printing Step 1: Load the custom size paper Printing ideas •...
Page 48 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Create a custom paper size: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose Edit Custom Paper Sizes, and then click New.
Page 49 Printing ideas Lexmark Z55 Step 3: Print your document Printer overview From the software application File menu, choose Print. Click Print. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 50: Printing Handouts
Printing ideas Lexmark Z55 Printing handouts Printer overview You can conserve paper by printing handouts. Handouts are multiple page images on a single sheet of paper. You can load up to 100 sheets of paper, depending on the thickness of Basic printing the paper.
Page 51 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. You can print your handouts on one side or on both sides of the paper. Basic printing Choose a paper size and orientation: Printing ideas From the software application File menu, choose Page Setup.
Page 52 Printing ideas Lexmark Z55 From the Pages per Sheet pop-up menu, select the number of pages you want to Printer overview print on one sheet. The displayed graphic shows you how the printed page will look. Basic printing Select Print Borders to print a border around each page image.
Page 53 Printing ideas Lexmark Z55 Step 3: Print your handouts Printer overview Click Print. If you formatted your handouts to print on one Basic printing side of each page, you are finished. If you formatted your handouts to print on both Printing ideas sides of each page, continue with the next step.
Page 54: Printing Iron-On Transfers
Printing ideas Lexmark Z55 Printing iron-on transfers Printer overview You can load up to 25 iron-on transfers, depending on the thickness of the iron-on transfers. You may want to print your image on plain paper before printing it on an iron-on transfer. This Basic printing ensures you do not waste iron-on transfers perfecting the image you would like to print.
Page 55 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose A4 or U.S.
Page 56 Printing ideas Lexmark Z55 Step 3: Print your iron-on transfers Printer overview Click Print. Basic printing Note: To prevent smudging, remove each iron-on transfer as it exits the printer and let it dry before stacking. You can also use the Wait for pages to dry function.
Page 57: Printing Transparencies
Printing ideas Lexmark Z55 Printing transparencies Printer overview You can load up to 10 transparencies, depending on the thickness of the transparencies. Basic printing Step 1: Load the transparencies • Use transparencies designed for inkjet printers. Printing ideas • If the transparencies have paper backing sheets, make...
Page 58 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose A4 or U.S. Letter.
Page 59 Printing ideas Lexmark Z55 Step 3: Print your transparencies Printer overview Click Print. Basic printing Note: To prevent smudging, remove each transparency as it exits the printer and let it dry before stacking. You can also use the Wait for pages to dry function.
Page 60: Printing Your Document In Reverse Order
Printing ideas Lexmark Z55 Printing your document in reverse order Printer overview Step 1: Load the paper Basic printing • Make sure the print side is facing you. • Load the paper vertically against the right side of the paper Printing ideas support.
Page 61 Printing ideas Lexmark Z55 Choose a paper type and print quality: Printer overview From the software application File menu, choose Print. From the pop-up menu in the upper left, choose Paper Type/Quality. Basic printing From the paper type pop-up menu, select a print quality.
Page 62: Printing A Banner
Printing ideas Lexmark Z55 Printing a banner Printer overview Note: Some software applications and some operating systems do not support Basic printing banner printing. Step 1: Load the banner paper Printing ideas Make sure your banner paper is not used or damaged.
Page 63 Printing ideas Lexmark Z55 With your thumbs on the front of the paper Printer overview support, wrap your hands around the sides of the paper support. Basic printing With your hands in the position described in step 2, use your thumbs to push the paper support...
Page 64 Printing ideas Lexmark Z55 Load the unattached leading Printer overview edge of the first page into the printer, with the right side against the paper support. Basic printing Note: Forcing the paper too Printing ideas far into the printer may cause a paper jam.
Page 65 Printing ideas Lexmark Z55 Step 2: Customize the print settings Printer overview For help, see Understanding the printer software. Choose a paper size and orientation: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).
Page 66 Printing ideas Lexmark Z55 Step 3: Print your banner Printer overview Click Print. When the banner is finished printing: Basic printing Press the paper feed button to feed any extra paper through the printer. Printing ideas Pick up the paper support with the front facing you.
Page 67 Maintenance Lexmark Z55 • Replacing the print cartridge Printer overview • Aligning the print cartridges Basic printing • Cleaning the print cartridge nozzles Printing ideas • Wiping the print cartridge nozzles and contacts Maintenance • Preserving the print cartridges Troubleshooting •...
Page 68: Replacing The Print Cartridge
Maintenance Lexmark Z55 Replacing the print cartridge Printer overview Before you install a new or replacement print cartridge, remove the used one. Basic printing Removing the used cartridge Make sure the power light is on. Printing ideas Raise the front cover.
Page 69 Maintenance Lexmark Z55 Printer overview Press the cartridge Remove the carrier tab to open the cartridge. carrier lid. Basic printing Printing ideas Maintenance Troubleshooting Notices Store it in an airtight container or dispose of it properly. Index Using this Guide...
Page 70: Installing A Cartridge
Maintenance Lexmark Z55 Installing a cartridge Printer overview For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and cause damage to the printer. Basic printing If you are installing a new cartridge, remove the sticker and transparent tape from the back and Printing ideas bottom of the cartridge.
Page 71 Maintenance Lexmark Z55 Insert the color print cartridge into the right carrier. Insert the black cartridge into the Printer overview left carrier. Insert the cartridge into the Close the carrier lid Basic printing carrier. completely. Printing ideas SNAP Maintenance Troubleshooting Notices Close the front cover.
Page 72: Specifying Cartridge Settings In The Printer Software
For help, see Installing a cartridge. Basic printing After you install the cartridge, from the Apple menu, choose Control Panels. Choose the Lexmark Z55 Control Panel. Printing ideas Click the Install/Change Cartridge button. Maintenance Choose the type of cartridge you installed.
Page 73: Aligning The Print Cartridges
Load plain paper. For help, see Load the paper. From the Apple menu, choose Control Panels. Troubleshooting Choose the Lexmark Z55 Control Panel. From the Cartridges tab, click Align Cartridges. Notices The Cartridge Alignment dialog box appears. Index Using this Guide...
Page 74 Maintenance Lexmark Z55 Decide how you want to align the cartridges: Printer overview – If you choose Automatic Alignment (recommended), the printer determines the best alignment and automatically aligns the cartridges. Basic printing – If you choose Manual Alignment, you must select the best alignment values from the printed page.
Page 75: Cleaning The Print Cartridge Nozzles
Load the paper. Notices From the Apple menu, choose Control Panels Lexmark Z55 Control Panel. On the Cartridges tab, click Clean Print Nozzles. Index A nozzle page prints, forcing ink through the nozzles to clean any that are clogged. Print your document again to verify your print quality has improved.
Page 76: Wiping The Print Cartridge Nozzles And Contacts
Maintenance Lexmark Z55 Wiping the print cartridge nozzles and contacts Printer overview If the print quality does not improve after Cleaning the print cartridge nozzles, there may be dried ink on the nozzles or contacts. Basic printing Remove the print cartridge. For help, see Replacing the print cartridge.
Page 77 Maintenance Lexmark Z55 If the print quality has not improved, try Cleaning the print cartridge nozzles up to Printer overview two more times. If print quality is still unsatisfactory, replace your print cartridges. For help, see Basic printing Replacing the print cartridge.
Page 78: Preserving The Print Cartridges
The cartridge will not print correctly if left exposed for an extended period of time. Maintenance Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can Troubleshooting affect print quality and cause damage to the printer.
Page 79: Ordering Supplies
Maintenance Lexmark Z55 Ordering supplies Printer overview To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com. Basic printing Item: Part number: Printing ideas Color cartridge 83 or 88 Black cartridge Maintenance USB cable...
Page 80 Troubleshooting Lexmark Z55 • Solving general printing problems Printer overview • Solving printer software installation problems Basic printing • Solving network printing problems Printing ideas • Understanding error messages and flashing lights Maintenance • Resolving unsuccessful or slow printing Troubleshooting •...
Page 81: Solving General Printing Problems
No printer lights are blinking. For help, see Understanding error messages and flashing lights. Troubleshooting • The USB cable is securely attached to your printer and to your computer or Lexmark adapter. Notices • The printer software is installed correctly: From the Apple menu, choose Control Panels.
Page 82: Printing A Test Page
The printer is set as the default printer. Printer overview To set the printer to be the default printer: From your desktop, highlight the Lexmark Z55 printer icon. Basic printing From the Printing menu, select Set Default Printer. Printing ideas •...
Page 83: Solving Printer Software Installation Problems
You may need to uninstall the printer software, and then reinstall it. Basic printing Uninstalling the printer software Printing ideas Insert the printer software CD. The Lexmark Installer screen appears. Maintenance Click Uninstall. Troubleshooting Follow the instructions on your screen to uninstall the printer software.
Page 84: Installing The Printer Software
You can install the printer software using the CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com. Basic printing To connect your printer to a network with a Lexmark adapter, refer to the documentation that came with your adapter. Printing ideas...
Page 85 Troubleshooting Lexmark Z55 Follow the instructions on your screen to complete printer software installation. Printer overview An alignment page prints. – If the alignment page does not print, make sure you installed the cartridges Basic printing correctly. For help, see Installing a cartridge.
Page 86 Using the World Wide Web Printer overview Make sure Stuffit Expander is loaded on your system. From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your Basic printing operating system. Click the binhex (.hqx) file to download and install.
Page 87: Solving Network Printing Problems
If none of these conditions apply, continue with Troubleshooting your network printer. Notices Entering an IP address To enter an IP address and set up your network printer: Index Open the Lexmark Z55 Control Panel. From the Advanced menu, choose Network Printer Configuration. Using this Guide... www.lexmark.com...
Page 88 Troubleshooting Lexmark Z55 From the dialog box: Printer overview Click: Basic printing A printer from the list of Enter an available IP address for the selected printer. For help available network printers, selecting an IP address, refer to the documentation you used to and then click Configure...
Page 89 Make sure your printer is connected to a working network connection. Basic printing If you are using a Lexmark adapter, make sure all of the indicator lights are on. For help locating these lights, refer to the adapter documentation. Printing ideas...
Page 90: Understanding Error Messages And Flashing Lights
Understanding error messages and flashing lights Printer overview Use this section to understand printer software error messages on your computer screen and blinking lights on your printer. For information about lights on a Lexmark adapter, refer to the Basic printing adapter documentation.
Page 91 Troubleshooting Lexmark Z55 Paper feed light is blinking Printer overview If the printer is out of paper: Load paper. For help, see Load the paper. Basic printing Press the paper feed button. Printing ideas If the printer has a paper jam, see Clearing paper misfeeds or jams.
Page 92: Resolving Unsuccessful Or Slow Printing
Troubleshooting Lexmark Z55 Resolving unsuccessful or slow printing Printer overview For help, first see Solving general printing problems. Basic printing If there is still a problem, click the topic that best describes it: • Printer is plugged in, but does not •...
Page 93: Printer Is Plugged In, But Does Not Print
The printer is on and the printer cable is securely attached at both ends. If your printer Basic printing is connected to a network, make sure the Lexmark adapter is on and all indicator lights are on. For help, refer to the adapter documentation.
Page 94: Test Page Does Not Print
• Make sure the printer is not being held or paused. To check the printer status: Printing ideas From your desktop, double-click the Lexmark Z55 printer icon. Make sure the Hold button is not selected. Maintenance Try printing your test page again. If it still does not print, see: –...
Page 95 Troubleshooting Lexmark Z55 Printer ejects a blank page after appearing to print Printer overview Make sure: • You remove the sticker and transparent tape from the back and bottom of the print Basic printing cartridges. For help, see Replacing the print cartridge.
Page 96: Recovering When Your Computer Stops Responding
Disconnect the printer cable from your computer. Maintenance Restart your computer. Troubleshooting Delete the print job: From your desktop, double-click the Lexmark Z55 printer icon. Notices Highlight your print job. Click the Trash button. Index Plug the printer cable back into the computer.
Page 97 Printer overview Extensions Off. Release the Shift key. Basic printing Locate the Lexmark Z55 printer icon on your desktop. The inactive printer spooler has an X over it. Printing ideas Double-click the Lexmark Z55 printer icon. Drag your print jobs to the trash can.
Page 98: Clearing Paper Misfeeds Or Jams
Troubleshooting Lexmark Z55 Clearing paper misfeeds or jams Printer overview Click the topic that best describes your problem: Basic printing • Paper misfeeds or multiple sheets • Printer has a paper jam feed Printing ideas • Printer does not feed envelopes or...
Page 99: Paper Misfeeds Or Multiple Sheets Feed
Troubleshooting Lexmark Z55 Paper misfeeds or multiple sheets feed Printer overview Make sure: • The edges of your paper are not curled. Basic printing • Your paper is recommended for inkjet printers. Printing ideas • A piece of paper from a previous print job is not jammed in the printer.
Page 100 Index • Your printer is not being held or paused. To check the printer status: From your desktop, click the Lexmark Z55 printer icon. From the Printing menu, make sure Start Print Queue is selected. Using this Guide... www.lexmark.com...
Page 101: Printer Has A Paper Jam
Troubleshooting Lexmark Z55 Printer has a paper jam Printer overview If the paper is lodged too far into the printer and cannot be removed: Turn the printer off. Basic printing Turn the printer back on. Printing ideas If the printer does not automatically eject the page: Turn the printer off.
Page 102: Improving Print Quality
Troubleshooting Lexmark Z55 Improving print quality Printer overview If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles. Basic printing Click one of the topics below for more information on how you can improve print quality: Printing ideas •...
Page 103: Print Is Too Dark Or Smudged
Troubleshooting Lexmark Z55 Print is too dark or smudged Printer overview • Make sure the paper is straight and not wrinkled. • Let the ink dry completely before handling the paper. You might want to try the Wait Basic printing for pages to dry function.
Page 104 Troubleshooting Lexmark Z55 Print smears on the page Printer overview • Try the Wait for pages to dry function. • The next page exiting the printer may be smearing the ink. Remove each page as it Basic printing exits the printer and let it dry completely before stacking.
Page 105 Troubleshooting Lexmark Z55 Print quality is poor at the edges Printer overview Like other printers, your printer cannot print on the extreme edges of a page. Basic printing Margin: Minimum setting: Left and right • 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter,...
Page 106 Printed characters are improperly formed or misaligned Printer overview • Cancel all print jobs and print your job again. To cancel all print jobs: From your desktop, double-click the Lexmark Z55 printer icon. Basic printing Highlight each print job. Printing ideas Click the Trash button.
Page 107 Troubleshooting Lexmark Z55 Colors on the printout differ from the colors on the screen Printer overview • A cartridge may be low on ink. For help, see Replacing the print cartridge. • Use a different paper brand. Each paper brand accepts ink differently and prints with Basic printing color variations.
Page 108 Troubleshooting Lexmark Z55 Colors on the printout are faded Printer overview Try the suggestions listed in the section Colors on the printout differ from the colors on screen. If the colors still seem faded, try Cleaning the print cartridge nozzles.
Page 109: Transparencies Or Photos Contain White Lines
Troubleshooting Lexmark Z55 Solving specialty paper problems Printer overview Use this section to help solve problems with specialty paper. Basic printing Glossy or photo papers or transparencies stick together • Use a photo paper or transparency designed for an inkjet printer.
Page 110 You loaded the paper correctly and did not push the paper too far into the printer. For Maintenance help, see Basic printing. • If you are connected to a network with a Lexmark adapter, the indicator lights are on. Troubleshooting For more information, see the adapter documentation. Notices Index Using this Guide...
Page 111 Notices Lexmark Z55 This section contains information regarding legal notices. Printer overview • Edition notice Basic printing • Trademarks Printing ideas • Warning Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 112: Edition Notice
Index Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 113 Government is subject to restrictions as set forth in subparagraph Index (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Using this Guide...
Page 114 Notices Lexmark Z55 Trademarks Printer overview Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Basic printing Lexmark International, Inc. Other trademarks are the property of their respective owners.
Page 115 Notices Lexmark Z55 Warning Printer overview Warning: A warning identifies something that might damage your printer hardware Basic printing or software. Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 116 Index Lexmark Z55 cleaning 75 glossy paper 24 Printer overview installing 70 greeting cards 33 aligning print cartridges 73 ordering 79 handouts 51 automatic cartridge part numbers 79 index cards 33 alignment 74 Basic printing preserving 78 iron-on transfers 55...
Page 117 Index Lexmark Z55 default settings 4 duplexing 29 Printer overview dialog boxes envelopes 35 handouts 9, 50 Page Setup 5 foils 57 Print 7 glossy paper 23 Basic printing downloaded printer driver, greeting cards 32 improving print quality 102 installing 86...
Page 118 Index Lexmark Z55 paper misfeeds 98 connector 16 Printer overview paper support 16 premium paper 26 navigating User’s Guide 2 paper type print cartridge network, setting up printer 87 customizing settings 7 aligning 73 notices Basic printing sensor 17 cleaning 75...
Page 119 Index Lexmark Z55 printer software multiple pages per printing 92 Printer overview Control Panel 11 sheet 50 printing User’s Guide 2 default settings 4 n-up problem solving installing 84 See handouts see troubleshooting Basic printing overview 4 on both sides of paper 29...
Page 120 Index Lexmark Z55 handouts 51 specialty paper print quality 102 Printer overview index cards 33 solving problems with 109 printer not printing 92 iron-on transfers 55 supplies, ordering 79 printer software labels 45 installation 83 Basic printing last page first 60...

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Z55 color jetprinter Z55se Consumer inkjet Z45

Lexmark 16M0497 - Z 55se Color Jetprinter Inkjet Printer User Manual

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