Lexmark 1000 Color Jetprinter Service Manual
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Lexmark 1000 Color Jetprinter Service Manual

Lexmark 1000 Color Jetprinter Service Manual

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1000 Color Jetprinter™
1100 Color Jetprinter
4096-00X
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
• Manuals Menu
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.

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Summary of Contents for Lexmark 1000 Color Jetprinter

  • Page 1 1100 Color Jetprinter 4096-00X • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 1-800-553-9727. In other countries, contact your point of purchase. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.

  • Page 3: Table Of Contents

    4096-00X Table of Contents Notices and Safety Information ......v General Information ........1-1 Power Consumption .
  • Page 4 4096-00X Small Feed Roll Assembly Removal ..... . .4-6 System Board Removal....... . .4-7 Connector Locations .

  • Page 5: Notices And Safety Information

    This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
  • Page 6 Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
  • Page 7 Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
  • Page 8 Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
  • Page 9 4096-00X Notices and Safety Information...
  • Page 10 4096-00X Service Manual...

  • Page 11: General Information

    4096-00X 1. General Information The Lexmark 1000 Color Jetprinter and 1100 Color Jetprinter are personal, near laser-quality inkjet printers. The print cartridge is a single-unit customer replaceable supply item. A single printhead provides three colors and composite black printing. The printer also supports a black print cartridge and provides 600 X 600 dpi edge definition for professional quality text image and graphics printing.

  • Page 12: Abbreviations

    4096-00X Abbreviations End-of-Form Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply LVPS Low Voltage Power Supply NVRAM Nonvolatile Random Access Memory Original Equipment Manufacturer POST Power-On Self Test V ac Volts alternating current V dc Volts direct current Zero Insertion Force Service Manual...

  • Page 13: Diagnostic Information

    4096-00X 2. Diagnostic Information Start Power-On Self Test (POST) Sequence When you turn the printer on it performs a POST. Turn your machine on and check for a correct POST operation by observing the following: 1. The carrier moves. 2. The paper feed gears turn. 3.

  • Page 14: Symptom Tables

    4096-00X Symptom Tables Carrier Transport Problems Symptom Action • No carrier movement Go to the “Carrier Transport Ser- • Slow carrier movement vice Check” on page 2-5. • Carrier stops • Carrier slams side frame Maintenance Station Problems Symptom Action Maintenance station: Go to the “Maintenance Station...
  • Page 15 4096-00X Paper Feed Problems Symptom Action • Fails to pick paper Go to the “Paper Feed Service • Picks more than one sheet of Check” on page 2-8. paper • Picks paper but fails to feed • Paper jams • Paper fails to exit •...

  • Page 16: Post Symptom Table

    4096-00X POST Symptom Table Symptom Action No power and Go to the “Power Service Check” on page 2-11. the motors do not run Paper feed Go to the “Paper Feed Service Check” on page 2-8. gears do not turn Carrier doesn’t Go to the “Carrier Transport Service Check”...

  • Page 17: Service Checks

    4096-00X Service Checks Carrier Transport Service Check Action System Board Check the motor for binds, or loose motor pulley. Turn the printer off and disconnect N6 from the system board. Check for motor pins shorted to the motor housing. If you find a pin shorted to the housing, replace the motor.

  • Page 18: Envelope Feed Service Check

    4096-00X Action Home Position Be sure the carrier returns to the home position Sensor after turning the printer on. If the carrier moves half way, or if there is an abnormal sound, turn the printer off and disconnect N3 from the system board.

  • Page 19: Maintenance Station Service Check

    4096-00X Maintenance Station Service Check The maintenance station has two functions: • Cleans the printhead nozzles during the print operation. • Seals the printhead when it is not being used to prevent the nozzles from drying. Action Maintenance As the carrier moves to the right over the Station Assembly maintenance station, a slot on the bottom of the carrier engages a tab on the sled of the...

  • Page 20: Paper Feed Service Check

    4096-00X Paper Feed Service Check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • Check the entire paper path for obstructions.
  • Page 21 4096-00X Action Drive Train Check for binds in the gear train and paper feed Assembly mechanism by removing the paper feed motor and rotating the large gear by hand. If you notice a bind, replace the drive train assembly. Check the feed clutch gear on the left side of the auto sheet feeder.

  • Page 22: Paper Path Service Check

    4096-00X Paper Path Service Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. Action Large and Small Check for wear and binds.

  • Page 23: Power Service Check

    4096-00X Power Service Check Action Power Supply Disconnect N1 from the system board and check the following voltages on the power supply cable: • N1-1 to GND = +5 V dc • N1-3 to GND = +24 V dc If you do not have correct voltage, replace the power supply.

  • Page 24: Print Quality Service Check

    4096-00X Print Quality Service Check FRU / Function Action Print Cartridge Be sure the machine contains a good print cartridge. Color Print Cross contamination of color inks results in Cartridge Cross incorrect colors printed, as when green prints for Contamination yellow, (when yellow and blue are mixed in the print cartridge).
  • Page 25 4096-00X FRU / Function Action System Board Execute the “Clean Print Nozzle” in “Cartridges” of the Printer Control Program. Look for a break in Printhead Cable the diagonal line of the test pattern. A broken line indicates one or more print nozzles are not Rubber Backer working.
  • Page 26 4096-00X FRU / Function Action Carrier Transport Blurred print and voids can be caused by problems in the carrier transport area. Check the following: • Carrier transport belt for wear. • Carrier guide rod for wear or dirt. • Carrier to carrier frame engagement should be lubricated with grease P/N 1329301, as well as the carrier guide rod and bearing.

  • Page 27: Diagnostic Aids

    4096-00X 3. Diagnostic Aids There are no residence diagnostic aids associated with the 4096 printers. Diagnostic Aids...
  • Page 28 4096-00X Service Manual...

  • Page 29: Repair Information

    4096-00X 4. Repair Information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).

  • Page 30: Adjustments

    4096-00X Adjustments The user is directed, in the Printer Control program, to perform the bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. Unplug the power cord before removing any parts.

  • Page 31: Carrier Belt Removal

    4096-00X Carrier Belt Removal 1. Remove the front cover. 2. Remove the retainer spring from the right side of the carrier rod. 3. Slide the carrier rod to the right, out of the machine. 4. Remove the carrier belt from the rear of the carrier. 5.

  • Page 32: Drive Train Assembly Removal

    4096-00X Drive Train Assembly Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Remove the base assembly. 4. Remove the maintenance station assembly. 5. Remove the printhead carrier assembly. 6. Remove the large feed roll and mid-frame assembly. 7.

  • Page 33: Front Cover Removal

    4096-00X Front Cover Removal 1. Release the two hooks [A] in the illustration by using a screwdriver. 2. While pushing the left side edge of the front cover upward, release the hook [B]. Repeat this on the right side. 3. Slide the front cover forward and remove it from the rear cover. Large Feed Roll Removal 1.

  • Page 34: Mid-Frame Assembly Removal

    4096-00X Mid-Frame Assembly Removal 1. Remove the front cover. 2. Remove the carrier frame from the base assembly. 3. Move the printhead carrier assembly to the left. 4. Remove the maintenance station assembly. 5. Turn and remove the retainers at both ends of the large feed roller.

  • Page 35: System Board Removal

    4096-00X System Board Removal 1. Remove the front cover. 2. Remove the carrier frame from the base assembly. 3. Disconnect all cables from the system board. Remove the four screws securing the system board to the carrier frame and remove the system board, taking care not to damage the end-of-form flag.
  • Page 36 4096-00X Service Manual...

  • Page 37: Connector Locations

    4096-00X 5. Connector Locations System Board Connectors Power Supply Parallel Port Printhead Cable 1 Printhead Cable 2 Carrier Transport Motor Paper Feed Motor Paper Feed Switch Connector Locations...
  • Page 38 4096-00X Service Manual...

  • Page 39: Preventive Maintenance

    4096-00X 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease P/N 99A0394 to lubricate the following: •...
  • Page 40 4096-00X Service Manual...

  • Page 41: Parts Catalog

    4096-00X 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.

  • Page 42: Assembly 1: Covers

    4096-00X Assembly 1: Covers Service Manual...
  • Page 43 4096-00X Asm- Part Units Description Index Number 1 -1 11B5128 Cover, Access Asm, Star Wheels (002) 11B5129 Cover, Access Asm, Star Wheels (001) 17Z0177 Cover, Access Asm, Star Wheels (003) 17Z0176 Cover, Access Asm, Star Wheels (004) 11B5127 Cover, Front Asm & Button (001, 002) 17Z0174 Cover, Front Asm &...

  • Page 44: Assembly 2: Paper Feed / Carrier Transport / Maintenance

    4096-00X Assembly 2: Paper Feed / Carrier Transport / Maintenance Service Manual...
  • Page 45 4096-00X Asm- Part Units Description Index Number 2 -1 11B5130 Frame, Carrier 11B5142 Motor, Carrier Transport Assembly 11B5144 Screw, (PP) 11B5136 End-of-Form Flag and Spring 11B5144 Spring, Small Feed Roll Asm, (PP) 11B5135 Feed Roll Assembly, Small 11B5137 Drive Train Assembly with Paper Feed Motor 11B5144 Arm, Tensioner (PP)

  • Page 46: Assembly 3: Electronics

    4096-00X Assembly 3: Electronics Service Manual...
  • Page 47 4096-00X Asm- Part Units Description Index Number 3 -1 11B5130 Frame, Carrier 11B5138 System Board with ROM (LV) (001, 002) 11B6044 System Board with ROM (HV) (001, 002) 17Z0180 System Board with ROM (LV & HV) (003, 004) 11B5139 Power Supply: 110V 11B5140 Power Supply: 220V 11B5125...

  • Page 48: Assembly 4: Carrier

    4096-00X Assembly 4: Carrier Service Manual...
  • Page 49 4096-00X Asm- Part Units Description Index Number 4 -1 11B5131 Carrier Assembly, with Carrier Home Sensor 11B5132 Rod, Carrier Guide 11B5130 Frame, Carrier 11B5144 Spring, Carrier Guide Rod (PP) Parts Catalog...

  • Page 50: Assembly 5: Sheet Feeder

    4096-00X Assembly 5: Sheet Feeder 7-10 Service Manual...

  • Page 51: Index

    4096-00X Asm- Part Units Description Index Number 5 -1 11B5130 Frame, Carrier 11B5125 Base, Sheet Feeder Asm and Garage Assembly (001, 002) 17Z0170 Base, Sheet Feeder Asm and Garage Assembly (003) 17Z0171 Base, Sheet Feeder Asm and Garage Assembly (004) 11B5126 Support, Upper Paper (001, 002) 17Z0172...
  • Page 52 4096-00X 7-12 Service Manual...
  • Page 53 4096-00X Index Access Cover Base Assembly Abbreviations Carrier Belt Asm Adjustments Carrier Frame Asm Assemblies Carrier Transport Motor 2 Carrier Transport Drive Train Assembly 2 Maintenance Station End-of-Form Flag 2 Paper Feed Front Cover 3 Electronics Large Feed Roll 4 Carrier Maintenance Station 5 Sheet Feeder 7-10...
  • Page 54 4096-00X Service Manual...
  • Page 55 U.S. - P/N 17Z0168, Japan - 17Z0169 May, 1998 You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 56 BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE LEXMARK INTERNATIONAL INC DEPARTMENT D22A BUILDING 035 3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511 9954 | | | | | |...

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