Siemens Gigaset DX800A all in one Setup & User Manual

Siemens Gigaset DX800A all in one Setup & User Manual

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  • Page 2 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.
  • Page 4: Web Configurator - Setting The Phone Using A Pc

    The Web configurator is the Web interface for your phone. It allows you to select the settings for your Gigaset DX800A all in one via your PC's Web browser. You can use your phone's Web configurator to do the following: ¤...
  • Page 5: Table Of Contents

    Contents Web configurator – Setting the phone using a PC ....1 Web configurator menu ..........5 Connecting the PC with the telephone's Web configurator .
  • Page 6 Telephony – Dialling Plans: Entering your own area code/access code ......42 Telephony – Dialling Plans: Activating/deactivating area code pre-dialling .
  • Page 7 Management – Save & Restore: Saving and restoring system settings ......62 Saving the settings for the base on your PC .
  • Page 8: Web Configurator Menu

    Web configurator menu Home ¢ Settings IP Configuration page 14 ¢ Telephony Connections page 17 ¢ Audio page 31 ¢ Number Assignment page 35 ¢ Call Forwarding page 41 ¢ Dialling Plans page 42 ¢ Network Mailboxes page 47 ¢ Advanced Settings page 48 ¢...
  • Page 9: Connecting The Pc With The Telephone's Web Configurator

    Connecting the PC with the telephone's Web configurator Prerequisites: A standard Web browser is installed on the PC e.g., Internet Explorer version 6.0 or higher, or Firefox version 1.0.4 or higher. The phone and PC are directly connected with each other via a router. The set- tings of any existing firewall installed on your PC allow the PC and phone to communicate with each other.
  • Page 10: Establishing A Connection Via Gigaset Config

    Establishing a connection via Gigaset config Prerequisite: Your PC and base are connected to the Internet. ¤ Launch the Web browser on your PC. ¤ Enter one of the following URLs into the Web browser's address field: http://www.gigaset-config.com ¤ Press the return key. You will receive a message stating that the connection has been forwarded to your base.
  • Page 11: Logging In To/Off The Web Configurator

    Logging in to/off the Web configurator Logging in, setting the interface language Once you have successfully established the connection, the Login Web page is dis- played in the Web browser. Figure 1 Start screen You can select the language you want the menus and Web configurator dialogues to be displayed in.
  • Page 12: Logging Off

    Please note If the system PIN is still set as 0000 on the base (default setting), you will be notified during login that the unit is not secure and you should change the PIN. You can deactivate this security notice for subsequent logins by select- ing the option "Don’t show this security advice again.".
  • Page 13: Understanding The Structure Of The Web Configurator

    Understanding the structure of the Web configurator pages The Web configurator pages (Web pages) contain the UI elements shown in Figure 2 (example). Using the Using the Using the Menu bar navigation area working area buttons (Tabs) Figure 2 Example of the structure of a Web configurator page Menu bar The Web configurator menus are displayed in the form of tab pages in the menu bar.
  • Page 14: Using The Navigation Area

    Log Off You will find the Log Off function to the right of the menu bar on every Web page. Please note ¢ For an overview of the Web configurator menu, see page Using the navigation area The functions of the menu selected in the menu bar are ¢...
  • Page 15: Using The Buttons

    Entering Cyrillic and Turkish characters In the following section, the specified maximum number of characters permitted in a field refers to Latin characters and digits (1 character = 1 byte), i.e., 1 character means 1 byte. Cyrillic and Turkish characters require 2 bytes each, e.g., with a field length of 16 characters, you can enter a maximum of 8 Cyrillic or Turkish characters.
  • Page 16: Opening Web Pages

    Transfer Transfer the base's directory to the PC and store it there. Delete Connection Delete a connection/MSN from the phone's configuration. <Add Transfers an available object highlighted in the list to the list of selected objects. Remove > Removes a highlighted object from the list of selected objects. Moves a highlighted list element one space up.
  • Page 17: Ip Configuration - Connecting To The Lan

    IP Configuration – Connecting to the LAN Assigning the IP address Select the necessary settings for operating your phone in your local network and for connecting it to the Internet, if necessary. For more detailed explanations of the individual components/terms, see the glossary in the user guide for the phone. ¤...
  • Page 18: Allowing Access From Other Networks

    Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
  • Page 19: Entering An Http Proxy Server (Only When Connected To An Internal Company Network)

    Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network subscribers and the Internet are often not permitted within internal company or organisation networks (Intranet). In such cases, all HTTP calls from the network are "transferred" by a proxy server. The proxy server is a computer or program within the network.
  • Page 20: Telephony - Connections

    Telephony – Connections: Configuring phone connections ¢ ¢ Open the Settings Telephony Connections Web page for a list with all pos- sible ISDN connections (phone numbers) that you can configure or are already available for your base. You can use this list to configure and manage the connections of your base. This list is divided into the following areas: Fixed Line Connection Prerequisite: Your base is (or was last) connected with the analogue fixed line...
  • Page 21 Gigaset.net Your phone is preassigned with a Gigaset.net phone number. The Gigaset.net connection is ready to use once the base is connected to the internet. In Gigaset.net, you can call other Gigaset.net subscribers free of charge. Further information about Gigaset.net can be found in the long user guide for the phone on the enclosed CD.
  • Page 22 GSM Connections You can also make calls on your base and/or a registered handset via the GSM connection of your Bluetooth GSM mobile phone (call external parties via the GSM connection of the mobile phone or receive calls to the GSM connection). To do this, you can register up to five mobile telephones (i.e., save in the Known Devices list), which you can connect in alternation with your base.
  • Page 23 Status Indicates the status of the connection. Possible values for VoIP connections and the Gigaset.net connection are: Registered The connection is activated. The phone has been successfully registered. You can use the connection to make calls. Disabled The connection is deactivated. The phone is not registering with the corre- sponding account with the VoIP service.
  • Page 24: Setting The Fixed Line Network Connection

    Active (only for VoIP connections and Gigaset.net connection) You can use the option in the Active column to activate ( ) and deactivate ( VoIP connections. If a connection is deactivated, the phone will not register for this connection. The connection can be activated/deactivated by clicking directly on the option.
  • Page 25: Configuring The Gigaset.net Connection

    MSN Number (mandatory field) Enter one of the phone numbers you have received from your provider without specifying an area code (max. 20 digits). Saving/rejecting settings ¤ Select Set to save the changes. The Connections list is displayed after saving. The MSN is assigned as a receive connection to the base, all registered handsets, the answering machine AM 1, and the fax machine, if connected.
  • Page 26: Configuring The Voip Connection

    ¤ Click the Cancel button to reject the changes you have made. This returns you to the list of connections. Activating/deactivating the Gigaset.net connection ¤ In the list of connections in the Gigaset.net area: Use the option in the Active ‰...
  • Page 27 IP Connection area Connection Name or Number Enter a name for the VoIP connection or the VoIP phone number (max. 16 characters). This name is used to display the connection on the base and in the Web configurator interface, for example when assigning the receive and send connections and for call display.
  • Page 28 Profile Download area Prerequisite: You must have received account data from your VoIP provider (e.g., Authentication name, Authentication password). Profile files of the most important VoIP providers are available to download on the Gigaset configuration server. The address for the server is stored in your phone ¢...
  • Page 29 Personal Provider Data area Enter the configuration data that is required to access your VoIP provider's SIP service. This data can be obtained from your VoIP provider. The field names (Authentication name etc.) of this area listed below are default names and may change.
  • Page 30 Proxy server address The SIP proxy is your VoIP provider's gateway server. Enter the IP address or the (fully-qualified) DNS name of your SIP proxy server (maximum 74 characters). Example: myprovider.com. Proxy server port Enter the number of the communication port that the SIP proxy uses to send and receive signalling data (SIP port).
  • Page 31 For incoming calls If port forwarding is activated or a DMZ is set up for the phone on the router, no spe- cial settings are required for incoming calls. If this is not the case, an entry in the NAT routing table (in the router) is necessary in order for the phone to be reached.
  • Page 32: Saving Settings On The Phone

    Outbound proxy mode Specify when the outbound proxy should be used. Always All signalling and voice data sent by the phone is sent to the outbound proxy. Automatic Data sent by the phone is only sent to the outbound proxy when the phone is connected to a router with symmetric NAT or a blocking firewall.
  • Page 33 Please note If you do not make any entries for a prolonged period, the connection to the Web configurator is automatically terminated. Unsaved entries are lost. If neces- sary, save entries as you go along. You can subsequently continue the entry and make changes if necessary.
  • Page 34: Telephony - Audio

    Telephony – Audio: Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice qual- ity for VoIP telephony. ¤ ¢ ¢ Open the Settings Telephony Audio Web page. The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.
  • Page 35 Settings for Bandwidth area The settings in this area affect all VoIP connections. Allow 1 VoIP call only You can usually make up to four VoIP calls at the same time on your phone. If, however, your DSL connection has a narrow bandwidth, there may be problems if multiple VoIP calls are made at the same time.
  • Page 36 High Voice/earpiece volume is too low. Activate this option to increase the volume by 6 dB. Selected codecs / Available codecs Prerequisite: The Own Codec preference option is activated for the Voice Qual- ity in the Settings for Bandwidth area. In the Selected codecs and Available codecs lists, you can define your own codec preference tailored to your DSL connection.
  • Page 37: Saving Settings On The Phone

    Settings for Codecs area To save additional bandwidth and transmission capacity, on VoIP connections that use the G.729 codec you can suppress the transmission of voice packets in pauses ("Silence Suppression"). Then, instead of the background noises in your environ- ment, your caller hears a synthetic noise generated in the receiver.
  • Page 38: Telephony - Number Assignment: Assigning Send And Receive Connections

    Telephony – Number Assignment: Assigning send and receive connections You can specify which phone connection is assigned as receive and/or send con- nections to the base and any connected device. Please note The following connections are assigned to the base and connected devices if you do not assign any of the connections: Receive connections of the base and the registered handsets: All connec- tions of the phone (fixed line network/ISDN, Gigaset.net and VoIP) and the...
  • Page 39: Assigning Receive/Send Connections To Bases/Handsets

    Assigning receive/send connections to bases/handsets, changing internal names You can assign as many of your connections as you wish to the base and all regis- tered handsets. Receive connections determine which handset(s) will ring when a call is received. You can assign one of your connections as a send connection to the base and each handset.
  • Page 40 ¤ Define a connection as the send connection for each device. To do this, select the option (radio button) following the connection in the for outgoing calls column. The previous assignment will automatically be deactivated. If you select the option Select line for each outgoing call instead, you can select which MSN is used to establish a connection every time you make a call.
  • Page 41: Assigning Receive/Send Connections To A Fax Machine

    Assigning receive/send connections to a fax machine Prerequisite: You must have activated the fax connection on the base. You can assign as many of your connections as you like to the fax machine as receive connections and one connection as a send connection. The fax machine is always assigned the internal name INT 8.
  • Page 42: Assigning Receive Connections To Answering Machines

    Assigning receive connections to answering machines For each of your connections, you can specify which of the three answering machines on the base shall receive incoming calls. Simply assign each receive con- nection to an answering machine. Please note Once the new entry is made, each connection is assigned to the integrated answering machine 1 as a receive connection.
  • Page 43: Activating The Fixed Line Network/Isdn Connection

    Activating the fixed line network/ISDN connection as an alternative connection You can activate the fixed line network connection or an ISDN connection (first MSN of the configuration) as an alternative connection on your phone. If a call attempt fails via VoIP, an attempt is automatically made to establish a connection via the analogue fixed line network or ISDN.
  • Page 44: Telephony - Call Forwarding: Activating Call Forwarding For Voip Connections

    Telephony – Call Forwarding: Activating Call Forwarding for VoIP connections You can forward calls to your VoIP connections and to your Gigaset.net number. You can forward calls to your VoIP connections to any external number (VoIP, fixed line or mobile network number). The forwarding is done via VoIP. You can forward calls to your Gigaset.net number within the Gigaset.net, i.e., to another Gigaset.net number.
  • Page 45: Telephony - Dialling Plans: Entering Your Own Area Code/Access Code

    Telephony – Dialling Plans: Entering your own area code/access code On the base, save the complete code (with international code) for the area in which you are using the phone. If your base is connected to a PABX, you may have to enter an access code for exter- nal calls (external prefixes e.g., "0").
  • Page 46: Telephony - Dialling Plans: Activating/Deactivating Area Code Pre-Dialling

    Telephony – Dialling Plans: Activating/deactivating area code pre-dialling ¢ Prerequisite: You must have saved your own area code in the base page 42). In general, you must always dial the area code for calls via VoIP connections – even for local calls. You can avoid having to dial the area code for local calls by setting your phone to automatically prefix this code for all VoIP calls made in the same local area.
  • Page 47: Telephony - Dialling Plans: Defining Dialling Plans - Cost Control

    Telephony – Dialling Plans: Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define a specific connection (fixed line network/ISDN connection or a VoIP connection) for specific phone numbers via which these phone numbers are dialled, and which are used for billing.
  • Page 48: Defining Dialling Plans

    Defining dialling plans ¤ ¢ ¢ Open the Settings Telephony Dialling Plans Web page. Dialling Plans area Specify dialling plans for your phone. Under New Rule, enter the following: Phone Number Enter the number or the first digits of the phone number (e.g., an area code) to which the dialling plan should apply (max.
  • Page 49: Activating/Deactivating Dialling Plans

    Emergency numbers Dialling plans for emergency numbers (e.g., the local police emergency number) are preset for certain countries. The fixed line network is determined as the Connection. You should only change these dialling plans if the telephone is not connected to the fixed line network/ISDN connection.
  • Page 50: Telephony - Network Mailboxes: Entering The Network Mailbox, Activating Deactivating

    Telephony – Network Mailboxes: Entering the network mailbox, activating deactivating the network mailbox Many ISDN, fixed network, and VoIP providers offer answering machines on the net- work – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network/ISDN or corresponding VoIP connection).
  • Page 51: Telephony - Advanced Settings: Setting Dtmf Signalling For Voip

    Telephony – Advanced Settings: Setting DTMF signalling for VoIP DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of the local answering machine. To send DTMF signals via VoIP you must first define how key codes should be con- verted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info"...
  • Page 52: Telephony - Advanced Settings: Defining Recall Functions For Voip (Hook Recall)

    Telephony – Advanced Settings: Defining recall functions for VoIP (hook recall) Your VoIP provider may support special performance features. To make use of these features, your phone needs to send a specific signal (datapacket) to the SIP server. You can assign this "signal" as an R function to a function key or a display key on your phone.
  • Page 53: Telephony - Advanced Settings: Configuring Call Transfer Via Voip

    Telephony – Advanced Settings: Configuring call transfer via VoIP You can connect an external call to one of your VoIP connections with an external connection (depending on the provider) by setting up an external consultation call. You can configure settings for this type of call transfer. ¤...
  • Page 54: Telephony - Advanced Settings: Defining Local Communication Ports For Voip

    Telephony – Advanced Settings: Defining local communication ports for VoIP Specify which local communication ports (port numbers) the phone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN. The following communication ports are used for VoIP telephony: SIP port Communication port via which the phone receives (SIP) signalling data RTP port...
  • Page 55 RTP port Specify a range of port numbers that are to be used as RTP ports. This range must be reserved in the LAN (router) for the phone. Enter the lowest port number in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 55000).
  • Page 56: E-Mail

    E-Mail: Making e-mail settings You can use your phone to be notified about new e-mail messages on your incom- ing e-mail server and to display the incoming e-mail list and the text of the mes- sages on the handset. You must store the address or DNS name of your incoming e-mail server and your personal access data in the phone and activate the e-mail check with the incoming e-mail server, so that the phone can establish a connection to the incoming e-mail server and connect to your mailbox.
  • Page 57: Services - Info Services: Configuring/Activating The Display

    Services – Info Services: Configuring/activating the display You can configure your base to display customised text information (e.g., weather reports, news feeds, eBay messages, traffic reports) in the idle display. To do so, you must set the Info Services screensaver on the base. Configuring info services Please note The default setting is the weather report.
  • Page 58: Services - Online Directory: Selecting An Online Directory

    Services – Online Directory: Selecting an online directory You can use online phone directories (public directory, classified directory and/or your private net directory) on the base and registered handsets. You can use your telephone's Web configurator to define which online directory you wish to use. You can also elect to display the name under which the caller making an incoming call is saved in the online directory (Display of caller’s name) –...
  • Page 59: Phonebook Transfer

    Phonebook Transfer: Deleting directories and loading to/from the PC. The Web configurator provides the following options for editing the directories of the base and registered handsets. Store the directories on a PC. Entries are stored in vCard format in a vcf file on the PC.
  • Page 60: Loading The Directory File From The Pc To The Base/Handset

    Loading the directory file from the PC to the base/handset ¤ In the "Transfer directory from PC to handset." area, enter the vcf file you want to load onto the device (complete path name), or click Browse... and navigate your way to the file. ¤...
  • Page 61: Understanding Directory File Content (Vcf File)

    Understanding directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory. Name First name Number Number (office) Number (mobile) E-mail address Birthday (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T"...
  • Page 62: Management - Date & Time: Copying The Date/Time From The Time Server

    Management – Date & Time: Copying the date/time from the time server The date and time are shown in the idle display of the base and registered handsets. They are important, for example, for stating the correct time in the answering machine list, call lists and for the "anniversary", "appointments"...
  • Page 63 Synchronisation will usually occur once a day (at night) if synchronisation is acti- vated. Any additional synchronisation will take place only after each system start of the base (e.g., after a firmware update or a power cut). If you register a new handset on your base, it will assume the time and date of the base without any additional synchronisation with the time server.
  • Page 64: Management - Miscellaneous: Reducing Radiation - Activating/Deactivating Eco Mode

    Management – Miscellaneous: Reducing radiation – activating/deactivating Eco Mode The radiation from the registered handsets reduces automatically depending on their distance to the base. The closer the handsets are to the base, the lower the radiation. You have the following options: Eco Mode - Further reducing radiation You can further reduce the radiation from the handsets and base by using Eco Mode.
  • Page 65: Management - Save & Restore

    Management – Save & Restore: Saving and restoring system settings After configuring your base, you can save the current settings in a file on your PC. The file will then contain, for example: ¢ The settings for the local network (IP configuration), page 14 ¢...
  • Page 66: Management - Firmware Update

    Management – Firmware Update: Updating the base's firmware If necessary, you can load updates of the base firmware onto your base. The server on which new firmware versions are generally available to download to your base is set by default. The URL of the Internet server is displayed in the Data server field.
  • Page 67 Please note In exceptional circumstances you may receive, for example, a firmware file from Service that you can upload from the local PC to your telephone (e.g., because the firmware update via the Internet did not work). Check the prerequisites for your PC.
  • Page 68: Activating/Deactivating The Automatic Version Check

    Activating/deactivating the automatic version check When the version check is activated, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware or the pro- vider profile (general provider data). If a new version is available, a notification is sent to the base and the corresponding message flashes.
  • Page 69: Querying The Phone Status

    Querying the phone status General information about your phone is displayed. ¤ In the menu list, select the Status tab. The following information is displayed: IP Configuration area IP address The phone's current IP address within the local network. For details on assigning ¢...
  • Page 70: Voip Status Area

    VoIP Status area A list of all the VoIP connections you have configured for your phone is displayed. The following are shown in the list: Name Name that you have specified for the VoIP connection or your default name IP1, IP2 ...
  • Page 71: Gsm Connections Area

    GSM Connections area The mobile telephones registered via the Bluetooth interface of the base are listed: Name The Bluetooth name under which the mobile phone is entered in the list of "known devices" on the base. Status Registered The mobile phone is registered to the base, i.e. it appears in the Known Devices list.
  • Page 72: Index

    ..... . Index Codecs, available Configuration ....phone connection .
  • Page 73 Display GSM connection ....name from online directory assign to answering machine ....
  • Page 74 ......configuring R key ......entering function for VoIP .
  • Page 75 ..... . . Static IP address Status ......vCard format .

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