Siemens Gigaset DE380 IP R User Manual
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Siemens Gigaset DE380 IP R User Manual

Siemens Gigaset DE380 IP R User Manual

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Summary of Contents for Siemens Gigaset DE380 IP R

  • Page 1 Gigaset DE380 IP R Gigaset...

  • Page 2: Brief Overview Gigaset De380 Ip R

    Brief overview Gigaset DE380 IP R Keys 1 Memory/function keys 2 Cancel/delete key 3 Last number redial key 4 Mute key 5 Shift key 6 Volume down key 7 Handsfree: key 8 Volume up key 9 Message key 10 Menu key...

  • Page 3: Table Of Contents

    Contents Brief overview Gigaset DE380 IP R ......1 Keys ............1 Display symbols .
  • Page 4 Functions available when making a telephone call ....22 Adjusting the volume ........22 Mute .
  • Page 5 Contents Appendix ..........57 Care .

  • Page 6: Safety Precautions

    Lay the connecting cable where it will not cause accidents. Position the telephone on a non-slip surface. For your safety and protection, the telephone may not be used in the bath or shower (wet locations). The telephone base unit and handset are not splash resistant.

  • Page 7: Gigaset De380 Ip R - More Than Just A Telephone

    – via your phone if you are operating it in router mode ( You can find a list of recommended routers on the Internet at: www.gigaset.com/customercare From here, go to the FAQ page and select "Gigaset DE380 IP R." Search for "Router," for example. ¢...

  • Page 8: First Steps

    First steps Check the package contents one Gigaset DE380 IP R phone base, one handset, one handset cable, one power adapter, one LAN cable, one CD. Setting up the phone Please note: Use at temperatures up to +40°C. Never expose the phone to direct heat sources, direct sunlight, or other elec- trical devices.

  • Page 9: Connecting The Handset

    First steps Connecting the handset Establishing a connection between the phone and the router You must first connect your phone to the Internet before you can make VoIP calls over the Internet. For Internet access you need a router connected to the Internet via a modem (this may be integrated in the router).

  • Page 10: Optional: Connecting A Pc To Your Phone

    Only use the power adapter supplied. First steps ¤ Connect the power adapter to the socket on the underside of the phone and insert the plug into the power outlet. Your telephone is ready for use.

  • Page 11: Connecting A Pc To The Web Configurator

    First steps Connecting a PC to the Web configurator Preconditions: A standard Web browser is installed on the PC, such as Internet Explorer version 6.0 or higher, or Firefox version 1.0.4 or higher. Your router is connected to the Internet. The Web configurator is the Web interface for your phone.
  • Page 12 Once you have successfully established the connection, the will be displayed in the Web browser. Defining and registering the Web configurator's language ¤ Select the language. You can select the language you want the menus and Web configurator dialogs to be displayed in. ¤...

  • Page 13: Running The Configuration Wizard

    First steps Running the configuration wizard The configuration wizard can help you adjust network settings and enter the details of your SIP providers quickly and easily. ¤ Click on the §Next >>§ Defining the network connection mode ¤ Click on the appropriate radio button: DHCP Your phone is preconfigured for dynamic assignment of the IP address (DHCP).

  • Page 14: Entering The Settings For The Network (Only For Ip Static Or Pppoe Network Connection Modes)

    Entering the settings for the network (only for IP static or PPPoE network connection modes) IP static: ¤ Enter the IP address, subnet mask, standard gateway, and primary and sec- ondary DNS addresses. ¤ Click on the button. §Next >>§ PPPoE: ¤...
  • Page 15 Click on the §Next >>§ Entering VoIP account data ¤ Enter your account data. This can include: telephone number, user name, login name, and password. Please note When making these entries, please remember the VoIP user data is case sensitive. ¤...

  • Page 16: Completing The Voip Settings

    Completing the VoIP settings Your phone will restart (boot sequence) when data input is complete. Once all settings are correct and the phone is able to establish a connection to the VoIP server, the following will appear on the display: 01.10.2008 11:59 DE380 IP R You can now make calls with your phone via the Internet.

  • Page 17: Connecting The Headset

    First steps Register failed Your personal data for registering with the VoIP provider may have been entered incompletely or incorrectly. The server address for the VoIP server has not yet been entered, or has been entered incorrectly. Check the settings and correct them where necessary: ¤...

  • Page 18: Using The Phone

    Using the phone Navigating the menu Many of your telephone's functions are accessed using a menu that is organ- ized in several levels. The functions of the main menu and submenus are displayed in lists. Main menu (first menu level) To open the main menu: Press the menu key.

  • Page 19: Navigating Fields

    Using the phone Step-by-step instructions for navigating the menus Individual steps that you must carry out to navigate the menu appear in abbre- viated form in the user guide, e.g.: ¢ Phone setting ¢ The arrow means: Scroll to the function using the up/down keys Detailed explanation of the above example: Press the menu key.

  • Page 20: Entering Characters

    Entering characters Letters and numbers are entered by pressing the various dialing keys a different number of times. This also applies when entering alphanumeric passwords. Example: "+" = press the 1) Space 2) Press and hold: switches between uppercase, lowercase, and digits during alphanu- meric input.

  • Page 21: Making Calls

    Making calls Making calls Dialing a number Entering the phone number via the keypad You can make a call using the phone's handset, handsfree kit, or a connected ¢ headset ( page 16). Enter the phone number. Lift handset. The phone number is dialed. You can delete incorrectly entered numbers during input: Press briefly: deletes the last number on the display...

  • Page 22: Dialing With Memory Keys

    Dialing with memory keys You can assign phone numbers to up to 5 memory keys; you only need to press a memory key once to call the number. You can program memory keys conveniently with the Web configurator ¢ page 40 or via the phone's menu Press memory key (P1 to P5) ...

  • Page 23: Accepting Calls

    Instead of picking up the handset you can also press the handsfree key or the [Headset] function key to make a call using the handsfree function or a headset. Functions available when making a telephone call Adjusting the volume You can change the handset, handsfree, or headset volume during a call and the ringer volume while the phone is ringing.

  • Page 24: Accepting/Rejecting Call Waiting

    Accepting/rejecting call waiting You hear the call waiting tone during a phone call. You can accept the call: ¢ Accept You are now connected to the waiting party; the first party hears hold music. After the call has ended press the [Hold] function key again to reconnect to the first party.

  • Page 25: Configuring The Phone Via The Web Configurator

    Configuring the phone via the Web configurator Configuring the phone via the Web configurator The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base unit via your PC's Web browser. Preconditions: A standard Web browser is installed on the PC, such as Internet Explorer ver- sion 6.0 or higher, or Firefox version 1.0.4 or higher.

  • Page 26: Logging In, Setting The Web Configurator Language

    Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page will be displayed in the Web browser. ¤ Select the language you want the menus and dialogs of the Web configura- tor to be displayed in. ¤...

  • Page 27: Home Tab

    Setting the Router / Bridge mode Select Bridge, if you want to connect your telephone to the Internet via a router. Select Router if you want to connect your telephone to a VoIP server via a DSL modem. ¢ ¢...
  • Page 28 IP allocation Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individ- ual components/terms, see the glossary ( Select DHCP if you want your phone to be assigned a dynamic IP address by a DHCP server.
  • Page 29 Configuring the phone via the Web configurator Default gateway Enter the IP address for the standard gateway, by means of which the local network is connected to the Internet. This is generally the local (private) IP address for your router (e.g., 192.168.2.1). Your phone requires this infor- mation to be able to access the Internet.

  • Page 30: Voip Settings

    Activating this function can improve voice quality. In VoIP networks, voice quality is affected by various things including the "qual- ity of service" (QoS). If the entire infrastructure demonstrates QoS, voice qual- ity is better (fewer delays, less echoing, less crackling, etc.). If, for example, the router does not have QoS, then the voice quality is not as good.
  • Page 31 Configuring the phone via the Web configurator ¤ Select your VoIP provider from the list. Please note If your provider is not in the list, click on the will have to enter the general provider data manually under "Server Set- ¢...
  • Page 32 RTCP port Specifies the local communication port that the phone should use to receive voice data. Enter an even number between 1024 and 49152. If you enter an odd number, the next lowest even number will be selected automatically (e.g., you enter 5003, then 5002 is set automatically). The default port number for voice transmission is 5001.
  • Page 33 Configuring the phone via the Web configurator Authentication Password Enter the code word (password) you received from your VoIP provider and confirm it in the when registering with the SIP proxy/registrar server. Only enter data into the other fields if asked to do so by your VoIP provider. Server Settings If you have downloaded the general settings for the VoIP provider from the Gigaset configuration server ("Profile Download"...
  • Page 34 Proxy Port Enter the number of the communication port that the SIP proxy uses to send and receive signaling data (SIP port). Port 5060 is used by most VoIP providers. Use Outbound Proxy Define whether or not the outbound proxy should be set. If this checkbox is activated, all signaling and voice data sent by the phone will be sent to the outbound proxy.
  • Page 35 Configuring the phone via the Web configurator For incoming calls If port forwarding is activated or a DMZ is set up for the phone on the router, no special settings are required for incoming calls. If this is not the case, an entry in the NAT routing table (in the router) is neces- sary in order for the phone to be reached.
  • Page 36 Security Settings The Secure Real-Time Transport Protocol (SRTP) allows you to encrypt voice data transmitted using the Real-Time Transport Protocol (RTP). Secure RTP Activate or deactivate SRTP. Accept Non-SRTP Call Activates and deactivates the acceptance of incoming calls from a counter- part who is not using SRTP.
  • Page 37 Configuring the phone via the Web configurator Voice Settings You can set various parameters for voice transmission, e.g., the compression method (codec) to be used. These parameters should only need adjusting if so required by the SIP gateway or SIP proxy you are using. Please note the corre- sponding manufacturer's documentation in this regard.

  • Page 38: Phone Settings

    Phone Settings General Settings ¤ Adjust the volume of the ringers, telephone handset, loudspeaker for hands- free talking, and the headset to one of the 8 settings. ¤ Select the language you want to appear on your phone's display and define whether the key assignments on your phone should be language-depend- ent.
  • Page 39 Configuring the phone via the Web configurator ¤ Set the ringer. You can choose from a selection of 10 ringers. You can assign your own audio files to ringers 9 and 10 and to the on-hold tone. The files must be µ-law encoded, less than 22 kB in size, and imported from your PC.
  • Page 40 Program keys Assign functions or direct-dial numbers to the programmable keys on the right- hand side of your phone. You can assign two different functions to each key; to switch between func- tions, press and release the shift key ory or function key. Each assignment is programmable as a direct-dial number or a function.
  • Page 41 Configuring the phone via the Web configurator Alarm Settings You can program up to three alarm settings. For each setting you can define whether the alarm should go off on a specific date or daily. Phonebook You can save up to 200 phone numbers (32 digits max.) and corresponding names (18 digits max.) in the phonebook.
  • Page 42 To mark an entry and dial the number: Click on the radio button of the corresponding entry. Click on [Dial Out]. To import or export the phonebook as a CSV file: – Select the file and click on [Import]. The lines in the CSV file must have the following format: Name, phone number (e.g., John Smith, 610-752-6934) –...
  • Page 43 Configuring the phone via the Web configurator Received Calls The last calls received on your phone are saved with the phone number (or name if in the phonebook), call time, and call duration. To make a call to a number in the list of accepted calls, see You are not available to incoming calls from these numbers and your phone will not ring.

  • Page 44: Management

    Configuring the phone via the Web configurator Management Administration Restricting access to the Web configurator. Remote Administration The Web configurator can only be accessed from the IP address programmed here. Access is always permitted if 0.0.0.0 is set. Administrator Accounts Admin: Password for administrator access.
  • Page 45 Configuring the phone via the Web configurator Date and Time Define whether you want to obtain date and time information automatically from a time server (NTP server) or enter the date and time manually. If you obtain date and time from an NTP server you must enter your time zone, update interval, and the URL or IP address of the NTP server.
  • Page 46 Reboot You may have to reboot your phone in certain operational situations, for instance to save changes you have made. Click on [OK] to reboot your phone. Device Configuration You can save or restore your phone's configuration or reset it to the default set- tings.
  • Page 47 Configuring the phone via the Web configurator Firmware Update Firmware updates are available from the Gigaset website to always keep your phone up to date. You can update your phone automatically or manually. Network devices connected to the phone are unable to access the network dur- ing firmware updating.

  • Page 48: Information Tab

    Configuring the phone via the Web configurator Information tab You will see an overview of important settings for your phone.

  • Page 49: Adjusting Settings Via The Phone Menu

    You can forward incoming calls automatically to another number. ¢ Phone setting Select the desired function with the telephone number to which calls should be forwarded and confirm with Busy Call forwarding when you are already making a call. No answer Call forwarding when you do not answer the phone.

  • Page 50: Setting The Alarm Clock

    Press the up/down key to select Press the up/down key to set the ringer volume or ringer melody. Press the OK key. Adjusting the ringer volume while the telephone is ringing: Before lifting the handset: Press the volume up or volume down key.

  • Page 51: Creating And Managing Phonebook Entries

    Adjusting settings via the phone menu Creating and managing phonebook entries You can save up to 200 phone numbers (32 digits max.) and corresponding names (18 digits max.) in the phonebook. Proceed as follows using the phone's menu: ¢ Phone book The following functions can be selected with View entry Select an entry with...

  • Page 52: Managing Call Record Entries

    New entry Enter the name and confirm with and confirm with Search entry You can search for an entry by entering the first letter of the name. If neces- sary, press Memory check The display shows the number of existing entries and how many more entries can be added.

  • Page 53: Programming Function Keys/Memory Keys

    Adjusting settings via the phone menu Programming function keys/memory keys The five keys on the right of the phone are programmable. You can assign two different functions to each key; to switch between functions, press and release the shift key Each assignment can be programmed as a direct dial number or a function.

  • Page 54: Setting Up The Network

    Setting up the network Call up the current network settings or select the settings necessary to operate your phone in your local network and connect it to the Internet. For more detailed explanations of the individual components/terms, see the glossary ¢...

  • Page 55: Setting Up Voip

    Adjusting settings via the phone menu DNS setting Select the primary or secondary DNS address and enter the DNS server address. PPPoE setting Enter the user name and password you have received from your provider. NTP setting Enter the address of a time server from which your phone will acquire the current time.

  • Page 56: Menu Tree

    Menu tree With the telephone in idle status, press Phone book Call records DND list Network setting SIP setting Phone setting Program key Factory default? Reboot (open main menu): ¢ View entry ¢ New entry ¢ Search entry ¢ Memory check ¢...

  • Page 57: Operating The Phone As A Router

    Operating the phone as a router Operating the phone as a router You can also connect your phone directly to a DSL modem without the need for a router (Router Mode). 1. Connect an Ethernet cable plug to the LAN socket on the rear of the phone. 2.

  • Page 58: Appendix

    Appendix Care ¤ Wipe the telephone with a damp cloth (do not use solvent) or an antistatic cloth. Never use a dry cloth. This can cause static. Insert strips Blank insert strips for the memory keys can be found on the Internet at www.gigaset.com/gigasetDE380IPR.
  • Page 59 Appendix You cannot make calls via VoIP. ¤ First wait a few minutes. This is often a short-term event that corrects itself after a short period of time. If the message is still displayed, proceed as follows: ¤ Check whether your phone's Ethernet cable is correctly connected to the router.

  • Page 60: Service (Customer Care)

    – Cost of installation, removal or reinstallation. – "Damage due to any telephone, electronic, hardware or software program, network, Internet or computer malfunctions, failures, or difficulties of any kind, including with- out limitation, server failure or incomplete, incorrect, garbled or delayed computer transmissions.
  • Page 61 Appendix – Products which have had warranty stickers, electronic serial number and/or serial number label removed, altered, rendered illegible or fraudulently applied to other equipment. – Signal reception problems (unless caused by defect in material or workmanship in the Product). –...
  • Page 62 Appendix 7. DISCLAIMER OF WARRANTIES GIGASET USA AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH ALL FAULTS. THE LIMITED WARRANTY IS IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING EXCEPT FOR THE LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IS IN LIEU OF ANY IMPLIED OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS...

  • Page 63: Federal Communications Commission (Fcc) Statements

    TDD access 1-888-777-0209. Issued by Gigaset Communications GmbH Schlavenhorst 66, D-46395 Bocholt Gigaset Communications GmbH is a trademark licensee of Siemens AG Product attributes subject to change. We reserve the right, to make changes without notice in equipment design and/or com- ponents.

  • Page 64: Radio Frequency Interference Statement

    Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 65: Disposal

    Appendix Disposal All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities. Specifications Interface Power supply Power consumption (standby) Environmental conditions in operation Language codecs Quality of Service (QoS) Protocols The appropriate disposal of used electronic equipment serves to prevent potential harm to the environment and to health.

  • Page 66: Free Software

    Free software The firmware for your Gigaset DE380 IP R includes free software that is licensed under the GNU General Public License. This free software was developed by a third party and is protected by copyright. You will find the license text in its orig- inal English version on the pages that follow.

  • Page 67: Open Source Software Licenses

    Open Source Software Licenses Open Source Software Licenses GNU General Public License (GPL) Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

  • Page 68: Gnu General Public License

    have made it clear that any patent must be licensed for everyone's free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0.
  • Page 69 Open Source Software Licenses use in the most ordinary way, to print or display an announcement inclu- ding an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License.
  • Page 70 Open Source Software Licenses form) with the major components (compiler, kernel, and so on) of the opera- ting system on which the executable runs, unless that component itself accom- panies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object...
  • Page 71 Open Source Software Licenses If any portion of this section is held invalid or unenforceable under any particu- lar circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;...
  • Page 72 Open Source Software Licenses NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WAR- RANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/ OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS"...

  • Page 73: How To Apply These Terms To Your New Programs

    Open Source Software Licenses How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.

  • Page 74: Glossary

    Subscriber with whom you exchange brief messages on the Internet in real time (chatting). See also: Instant messaging. Call forwarding = CF. Automatic forwarding (CF) of a call to a different telephone number. There are three kinds of call forwarding: – CFU, Call Forwarding Unconditional – CFB, Call Forwarding Busy –...
  • Page 75 There are different codecs, with differing degrees of compression, for instance. Both parties involved in the telephone connection (caller/sender and recipi- ent) must use the same codec. This is negotiated between the sender and the recipient when establishing a connection.
  • Page 76 Differentiated Service Code Point See Quality of Service (QoS). Digital Subscriber Line Data transfer technology that allows Internet access with, for e.g., 1.5 Mbps over a conventional telephone line. Preconditions: DSL modem and the appropriate service offered by the Internet provider. Glossary...
  • Page 77 Glossary DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber con- nectors converge. DTMF Dual Tone Multi-Frequency Another description for dual tone multi-frequency dialing (DTMF). Dynamic IP Address A dynamic IP address is assigned to a network component automatically via DHCP.
  • Page 78 Firewall You can use a firewall to protect your network against unauthorized external access. This involves combining various measures and technologies (hard and/or software) to control the flow of data between a private network you wish to protect and an unprotected network (e.g., the Internet). See also: NAT.
  • Page 79 Gateway Connects two different Networks, e.g., a router as an Internet gateway. For phone calls from VoIP to the telephone network, a gateway has to be connected to the IP network and the telephone network (gateway/VoIP pro- vider). It forwards calls from VoIP to the telephone network as required.
  • Page 80 IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrotechnol- ogy, concerned in particular with the standardization of LAN technology, transmission protocols, data transfer rate, and wiring. Infrastructure network Network with central structure: all Network subscribers communicate via a central Router.
  • Page 81 Glossary Local Area Network Network with a restricted physical range. A LAN can be wireless (WLAN) and/or wired. Local IP address The local or private IP address is the address for a network component in the local network (LAN). The network operator can assign any address he or she wants.
  • Page 82 VoIP telephones behind a NAT router cannot be reached by VoIP servers (because of the private IP address). In order to "get around" NAT, it is possible to use (alternatively) ALG in the router, STUN in the VoIP telephone, or for the VoIP provider to use an Outbound proxy.
  • Page 83 Glossary Port number Indicates a specific application of Network subscribers. Depending on the setting in the LAN, the port number is permanently assigned or else it is newly assigned with each access. The combination of IP address/Port number uniquely identifies the recipi- ent or sender of a data packet within a network.
  • Page 84 Random Access Memory Memory in which you have reading and storage rights. Items such as melo- dies and screen pictures are saved in the RAM after you have loaded them onto the phone via the Web configurator. Registrar The registrar manages the Network subscribers current IP addresses. When you register with your VoIP provider, your current IP address is saved on the registrar.
  • Page 85 STUN is a data protocol for VoIP telephones. STUN replaces the private IP address in the data packets of the VoIP telephone with the public address of the secure private network. To control data transfer, a STUN server is also required on the Internet.
  • Page 86 Transmission Control Protocol Transport protocol. Session-based transmission protocol: it sets up, moni- tors, and terminates a connection between sender and recipient for trans- porting data. Transport Layer Security Protocol for encrypting data transmissions on the Internet. TLS is a superor- dinated Transport protocol.
  • Page 87 Gateway for Internet telephony. As the phone works with the SIP stand- ard, your provider must support the SIP standard. The provider routes calls from VoIP to the telephone network (analog, ISDN, or mobile) and vice versa. Wide Area Network...

  • Page 88: Index

    ... . activating ....Care of the telephone ... . Codec .
  • Page 89 Index Lizenz ......Load provider data ... Memory keys .
  • Page 90 ......VoIP, see VoIP settings SIP port ..... . Specifications .
  • Page 91 Issued by Gigaset Communications GmbH Schlavenhorst 66, D-46395 Bocholt Gigaset Communications GmbH is a trademark licensee of Siemens AG © Gigaset Communications GmbH 2008 All rights reserved. Subject to availability. Rights of modifications reserved. www.gigaset.com...

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