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Oki C710n User Manual

C710n
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  • Page 1 C700 Series User’s Guide C710n C710dn C710dtn C710cdtn C700...

  • Page 2: Ontents Preface

    Copyright © 2008. All rights reserved. Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd. Energy Star is a trademark of the United States Environmental Protection Agency. Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.

  • Page 3: Manufacturer

    4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan EU/A MPORTER TO THE UTHORISED EPRESENTATIVE Oki Europe Limited (trading as OKI Printing Solutions) Central House Balfour Road Hounslow TW3 1HY United Kingdom For all sales, support and general enquiries contact your local distributor NVIRONMENTAL INFORMATION Preface >...

  • Page 4: Table Of Contents

    ONTENTS Preface ...........2 Emergency First Aid.

  • Page 5: Notes, Cautions And Warnings

    Oki contact details........

  • Page 6: Introduction

    > “Ask Oki” – a user-friendly function for Windows that provides a direct link from your printer driver screen to a dedicated web site specific to the exact model you are using. This is where you’ll find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer;...

  • Page 7: Printer Overview

    RINTER OVERVIEW RONT VIEW 1. Output stacker, face down. 5. Paper level indicator. Standard printed copy delivery point. Holds 6. Front cover release lever. up to 350 sheets at 80g/m². 7. Multi-purpose tray release recess. 2. Operator panel. 8. Top cover release button. Menu driven operator controls and LCD 9.

  • Page 8: Rear View

    EAR VIEW This view shows the connection panel, the rear output stacker and the location of the optional duplex (two-sided printing) unit. 1. ON/OFF switch. 5. USB interface. 2. AC power socket. 6. Network interface.* 3. Duplex unit (when fitted). 7.

  • Page 9: Paper Recommendations

    APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers.

  • Page 10: Multi Purpose Tray

    ULTI PURPOSE TRAY The multi purpose tray can handle the same sizes as the cassette trays but in weights up to 220 . For very heavy paper stock use the face up (rear) paper stacker. This ensures g/m² that the paper path through the printer is almost straight. The multi purpose tray can feed paper widths from 76mm to 215.9mm and lengths from 127.0mm to 1220mm (banner printing).

  • Page 11: Loading Paper

    OADING PAPER ASSETTE TRAYS Remove the paper tray from the printer. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
  • Page 12 Load paper (letter headed paper face down and top edge towards the front of the printer), as shown. Adjust the rear stopper (a) and paper guides (b) to the size of paper being used. To prevent paper jams: > Do not leave space between the paper and the guides and rear stopper. >...
  • Page 13 > If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1st (upper) tray. This will cause a paper jam.

  • Page 14: Multi Purpose Tray

    ULTI PURPOSE TRAY Open the multi purpose tray (a). Fold out the paper supports (b). Press gently down on the paper platform (c) to ensure it is latched down. Load the paper and adjust the paper guides (d) to the size of paper being used. >...

  • Page 15: Operation

    PERATION SING THE MACHINE > For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide and the Barcode Guide. > For full details of how to access and use the printer security features, please refer to the Security Guide.

  • Page 16: Menu Functions

    ENU FUNCTIONS This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. PERATOR ANEL C M Y K ON: Ready to receive data. Displays the printer status 1. Ready LED 2.

  • Page 17: How To Change The Settings - User

    OW TO CHANGE THE SETTINGS It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables.

  • Page 18: Configuration Menu

    ONFIGURATION ITEM ACTION EXPLANATION Page Count Tray1 Select an item to display the total number of pages printed from the relevant tray. Tray 2* Tray 3* MPT Tray *Note: Only available when optional trays are present Supplies Life Cyan Drum Select item to display the percentage of a consumable remaining.

  • Page 19: Print Information Menu

    RINT INFORMATION MENU This menu provides a quick method of listing various items stored within the printer. ITEM ACTION EXPLANATION Configuration Execute Select execute to print out a configuration report. Network Execute Scroll down to this parameter and select execute to print out Network information.

  • Page 20: Print Secure Job

    RINT SECURE NOTE: Only present if an optional Hard disk Drive (HDD) is fitted. ITEM ACTION EXPLANATION Encrypted Job Not Found Used for printing an encrypted authentication print job (Encrypted Job) stored in HDD. Print After inputting a password, "Searching Job" is displayed Delete until a job appropriate for the password is found.

  • Page 21: Menus

    ENUS ITEM ACTION EXPLANATION Tray Configuration Paper feed Select tray (default condition indicated by *) Select by scroll and Enter button. Default: Tray 1 Auto Tray Switch Switches Auto ON/OFF (default condition indicated by *). Select by scroll and Enter button.
  • Page 22 ITEM ACTION EXPLANATION Tray Configuration MPT Tray Configuration Configure Paper Size/Media Type/Media (cont.) Weight/Tray Usage. Defines default condition Paper size: A4/A5/A6/B5/ (indicated by *) Select by scroll and Enter Legal14/Legal 13.5/ button. Legal13/Letter/ User type 1 to 5 are displayed only if registered Executive/Custom/ in the host PC.
  • Page 23 ITEM ACTION EXPLANATION System Adjust Power Save Time Select from 5/10/15/30/60 Minutes (default Default: condition indicated by *). Select by scroll and Enter button. Clearable Warning Select from: ONLINE/Job (default condition indicated by *). Select by scroll and Enter Default: ONLINE button.

  • Page 24: Shutdown Menu

    ITEM ACTION EXPLANATION System Adjust Drum Cleaning Sets whether to rotate the drum in idle prior to (cont.) printing in order to reduce horizontal white lines. Be warned that this will shorten the ID life by as Default: much as this rotation (default condition indicated by *).

  • Page 25: Admin Setup

    DMIN ETUP ITEM SETTINGS EXPLANATION Enter xxxxxxxxxxxx Enter a password to gain entry to the Admin Setup menu. Password Password should be from 6 to 12 digits of alpha/numeric characters (or mix) The default value is "aaaaaa" Network TCP/IP Enable Sets TCP/IP Protocol.
  • Page 26 ITEM SETTINGS EXPLANATION Network SNMP Enable Sets Enable/Disable of SNMP. Setup Disable Enable: SNMP is available. (cont.) Disable: SNMP is not available. TCP/IP or NetWare should be enabled. Network Normal When Normal is selected, the network can work Scale effectively even when it is connected to a HUB that has a Small spanning tree feature.
  • Page 27 ITEM SETTINGS EXPLANATION Print Setup Mono-Print Auto Sets the monochrome print speed. Prints at the most (cont.) Speed appropriate speed for page process if Auto is set. Color Speed Prints always at the color print speed if Color is set. Normal Speed Prints always at the monochrome print speed if Normal is High Quality...
  • Page 28 ITEM SETTINGS EXPLANATION PS Setup Network ASCII/RAW Specifies PS communication protocol mode of data from Protocol NIC port. (In RAW mode, Ctrl-T is invalid). PS models only. Parallel ASCII/RAW Specifies PS communication protocol mode of data from Protocol Centronics port. (In RAW mode, Ctrl-T is invalid).
  • Page 29 ITEM SETTINGS EXPLANATION PCL Setup True On/Off Sets whether to use Composite Black (cmyk mixed) or (cont.) Black Pure Black (K only) for the black (100%) in image data. OFF: Mode using Composite Black ON: Mode using Pure Black (PCL only) Pen Width On/Off When minimum width is specified in PCL, sometimes a 1-...
  • Page 30 ITEM SETTINGS EXPLANATION IBM PPR Character 10 CPI Specifies character pitch in IBM PPR emulation. Setup Pitch 12 CPI 17 CPI 20 CPI Proportional Font 12CPI to Specifies 12CPI pitch for Condense Mode. Condense 20CPI 12CPI to 12CPI Character SET-2 Sets a character set.
  • Page 31 ITEM SETTINGS EXPLANATION EPSON FX Character 10 CPI/12 CPI/ Specifies character pitch in Epson FX emulation. Setup Pitch 17 CPI 20 CPI/ Proportional Character SET-2 Sets a character set. SET-1 Symbol Set IBM 437 Sets the Symbol Set for Epson FX Emulation. (see machine operator panel for complete list).
  • Page 32 ITEM SETTINGS EXPLANATION Memory Receive Auto Sets the size of receive buffer Setup Buffer Size 0.5 megabyte 1 megabyte 2 megabyte 4 megabyte 8 megabyte 16 megabyte Resource Auto Sets the size of resource saving area. Save 0.5 megabyte 1 megabyte 2 megabyte 4 megabyte 8 megabyte...
  • Page 33 ITEM SETTINGS EXPLANATION HDD Setup Resize PCL nn%/ Specifies the size of partition. Specifies a size by ratio to (cont.) Partition Common mm%/ the whole HDD in % (1% unit). PSll%/<Apply> nn,mm,ll: 1 - 98 and nn+mm+ll=100 The sizes are displayed in the partition list and can be changed by selecting the partition size to be changed.
  • Page 34 ITEM SETTINGS EXPLANATION Change xxxxxxxxxxxxxx Sets a new password to enter Admin Setup menu Password Password From 6 to 12 alpha/numeric digits can be entered. Verify xxxxxxxxxxxxxx Forces the User to input the new password to enter Admin password Setup. From 6 to 12 alpha/numeric digits can be entered.

  • Page 35: Calibration

    ALIBRATION ITEM SETTINGS EXPLANATION Auto Density On/Off Enables/disables automatic density adjustment. Adjust Density Execute If Execute is selected, the printer will immediately adjust density and reflect it in TRC compensation. This adjustment must be executed when the printer is idling. It can become invalid if executed in any other state.
  • Page 36 ITEM SETTINGS EXPLANATION Group Counter Enable/Disable Specifies if the Group counter is displayed in the Usage Report Print. Enable: Displayed, Disable: Not displayed. Conditions for display: Enable must be selected in Functions/Print Statistics/ Usage Report. Usage Report Enable/Disable Enables/Disables the printing of the Usage Report. When changing a setting value, the printer is rebooted.

  • Page 37: Administrator (Boot) Menu

    DMINISTRATOR This menu is only accessible to System Administrators. In order to gain access to this menu, follow the instructions in “How to change the settings - Administrator” on page This menu is in ENGLISH only (default settings in bold type). Parallel Setup This menu controls the operation of the printer’s Parallel data interface.
  • Page 38 Security Setup Only available when a Hard Disk (option) is fitted. ITEM SETTINGS EXPLANATION Job Limitations Job limitation mode control. Encrypted Jobs other than specified ones are rejected. Reset Cipher Key Execute Resets a cipher key to be used on an encrypted hard disk. When this processing is done, all data stored on the hard disk cannot be restored.
  • Page 39 ITEM SETTINGS EXPLANATION Erase HDD Execute Deletion of all data stored in the hard disk. DoD 5220.22-M sanitizing formula is used for clearing the desk. The machine will restart after changing setup. The following message appears after pressing the Enter switch.

  • Page 40: Replacing Consumable Items

    Average life: 20% pages at continuous print, 50% pages at 3 pages per job and 30% pages at 1 page per job. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non Oki Original products may adversely affect your printer's performance and invalidate your warranty.

  • Page 41: Toner Cartridge Replacement

    ONER CARTRIDGE REPLACEMENT NOTE: When the LCD display indicates TONER LOW, or if print appears faded, first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder. This will enable you to obtain the best "yield" from your toner cartridge.
  • Page 42 Note the positions of the four cartridges. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Pull the coloured toner release lever on the cartridge to be replaced fully towards the front of the printer. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the printer.
  • Page 43 Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. Holding the cartridge by its top centre with the coloured lever to the right, lower it into the printer over the image drum unit from which the old cartridge was removed.
  • Page 44 Gently wipe the LED head surface with soft tissue. CAUTION! To avoid toner wastage and possible toner sensor errors, do not change the toner cartridge(s) until “TONER EMPTY” is displayed. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.

  • Page 45: Image Drum Replacement

    MAGE DRUM REPLACEMENT CAUTION! Static sensitive devices, handle with care. The printer contains four image drums: cyan, magenta, yellow and black. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled.
  • Page 46 With the coloured toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge and the image drum unit. nd end of the toner cartridge (1) and then draw the cartridge to the Lift the right-ha right to release the left-hand end as shown (2), and withdraw the toner cartridge out of...
  • Page 47 Push the coloured release lever away from you to lock the toner cartridge onto the new image drum unit and release toner into it. Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.

  • Page 48: Replacing The Transfer Belt Unit

    EPLACING THE RANSFER BELT UNIT The belt unit is located under the four image drums. This unit requires replacement approximately every 60,000 pages. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover.
  • Page 49 Locate the two fasteners ( ) at each side of the belt and the lifting bar ( ) at the front end. Turn the two fasteners 90° to the left. This will release the belt from the printer chassis. Pull the lifting bar (b) upwards so that the belt tilts up towards the front, and withdraw the belt unit (c) from the printer.

  • Page 50: Fuser Replacement

    USER REPLACEMENT The fuser is located inside the printer just behind the four image drum units. WARNING If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.

  • Page 51: Cleaning The Led Head

    Push the two retaining levers (a) towards the rear of the printer to lock the fuser in place. Finally, close the top cover and press down firmly at both sides so that the cover latches closed. LEANING THE HEAD Clean the LED heads when printing does not come out clearly, has white lines or when text is blurred.

  • Page 52: Installing Upgrades

    NSTALLING UPGRADES This section explains how to install optional equipment into your printer. This includes: > duplex (two-sided printing) unit; page > additional RAM memory page 54 > hard disk drive. page 57 > additional paper tray(s) page 59 > cabinet page 60 >...

  • Page 53: Duplex Unit

    UPLEX UNIT The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper and makes large documents even easier to handle. The duplex unit slides straight into the rear of the printer and requires no tools to install. Unpack the new unit and remove any transit material from it.

  • Page 54: Memory Upgrade

    EMORY UPGRADE The basic printer model comes equipped with 256MB of main memory. This can be upgraded with an additional memory board of 256MB or 512MB, giving a maximum total memory capacity of 768MB. Installation takes a few minutes, and requires a medium size cross-head (philips type) screwdriver.
  • Page 55 Lift the edge of the side cover slightly and pull the cover away from the printer at the top. Lift the cover slightly to detach it from the printer. Place it safely to one side. Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible.
  • Page 56 Close the top of the side cover up to the printer and refit the securing screw removed in step 4. Close the front cover, and close the top cover, pressing down firmly at each side to latch it closed. Reconnect the AC power cable and switch the printer on. When the printer is ready, print a menu map as follows: Press the Enter button.

  • Page 57: Hard Disk Drive

    ARD DISK DRIVE The optional internal hard disk drive (HDD) enables collating of printed pages and can be used to store overlays and macros, fonts, and secure or proof documents waiting to be printed. Installation takes a few minutes, and requires a medium size cross-head (philips type) screwdriver.
  • Page 58 Plug the end of the connecting cable (a) into the disk unit connector (b) in the printer. Tighten the two thumbscrews (c). Close the top of the side cover up to the printer and refit the securing screw removed in step 4. Close the front cover and the top cover, pressing down firmly at each side to latch it closed.

  • Page 59: Additional Paper Tray(S)

    DDITIONAL PAPER TRAY Switch the printer off and disconnect the AC power cable. Place additional paper tray(s) on desired location. Observing safety rules for lifting and, using locating guides, place printer on top of the additional paper tray(s). Re-connect the AC power cable and switch the printer ON. Installing upgrades >...

  • Page 60: Adjusting Windows Printer Drivers

    DJUSTING INDOWS PRINTER DRIVERS Once your new upgrade has been installed, you may need to update the Windows printer driver so that the additional features are available to your Windows applications. Remember that if your printer is shared between users on different computers, the driver must be adjusted on each user’s machine.

  • Page 61: Clearing Paper Jams

    LEARING PAPER JAMS Provided that you follow the recommendations in this guide on the use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.

  • Page 62: Paper Sensor Error Codes

    APER SENSOR ERROR CODES 380, 400 CODE # LOCATION CODE # LOCATION Duplex unit * Paper exit Duplex unit * Duplex unit * Duplex unit * MP Tray Duplex unit * Paper Tray Paper feed Paper tray * Paper path Paper size * (if fitted).
  • Page 63 four toner cartridges (a) and image drums (b). It is essential Note the positions of the that they go back in the same order. It will be necessary to remove the four image drums to gain access to the paper path. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer.
  • Page 64 Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. CAUTION! Do not use any sharp or abrasive objects to separate sheets from the belt. This may damage the belt surface. To remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
  • Page 65 To remove a sheet in the fuser; push the two retaining levers (a) towards the rear of the printer to release the fuser. Withdraw the fuser unit using the handle (b). Press release lever (c) and pull the trapped paper from the fuser. Replace fuser unit into the machine and move locking levers (a) toward the rear of the machine.
  • Page 66 Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets.
  • Page 67 Pull down the MP Tray using the depressions (b). Lift the front cover release lever and lower the front cover. Check inside the cover for sheets in this area and remove any that you find, then close the cover. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack.

  • Page 68: Specifications

    PECIFICATIONS C710 - N31191B ITEM SPECIFICATION Dimensions 435 x 536 x 370mm (W x D x H) without Duplex unit Weight 27.6Kg approx. (without Duplex unit) Print method LED exposed light source electronic photographic method Print speeds 30 pages per minute colour / 32 pages per minute monochrome Resolution 600 x 600, 600 x 1200dpi x 1bit or 600 x 600dpi x 2bit Emulations...
  • Page 69 ITEM SPECIFICATION Interfaces Universal Serial Bus USB specification Version 2.0 (USB) Connection: USB type B Cable: USB specification version 2.0 (shielded) Transmission mode: High s (480Mbps + 0.25% maximum) peed Network 10 Base T, 100 Base T Parallel Interface IEEE 1284 Printer life 600,000 pages or 5 years Duty cycle...

  • Page 70: Index

    NDEX Belt Toner how to replace how to replace ....48 ....41 life expectancy life expectancy ....40 ....40 Transparencies recommended types ... 9 Cleaning the LED head ..51 Upgrades Duplex memory ......54 how to install ....

  • Page 71: Oki Contact Details

    Tel:+353 1 4049590 Kowloon, Hong Kong Fax:+353 1 4049591 Tel:(852) 2736 0130 http://www.oki.ie Fax:(852) 2376 3725 OKI Systems - Northern Ireland The IPL Group 40 Sydenham Park 63-85 Victoria Street Belfast, BT4 1PW Beaconsfield NSW 2015, Australia Tel:+44 (0)28 90 20 1110 Tel:(61) 2 9690 8200 http://www.oki.ie...
  • Page 72 Oki Europe Limited Blays House Wick Road Egham Surrey TW20 0HJ United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07088101 iss.3...

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