Samsung HT-J4500 User Manual page 40

Appendix
Symptom
Dolby Digital 5.1 CH
Surround Sound is not
produced.
The remote control does not
work.
The disc is rotating but
!
there is no picture.
Picture quality is poor and
!
the picture is shaking.
Audio language and subtitles
do not work.
The menu screen does not
appear even when you select
the menu function.
The aspect ratio cannot be
changed.
The product is not
!
working.
(Example: The power goes
off or you hear a strange
noise.)
The Product is not
!
working normally.
You have forgotten the
rating level password.
Can't receive radio
broadcasts.
There is no sound when
you try to listen to TV audio
through the home theater
speakers.
"Not Available" appears on
screen.
Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
!
Sound is produced only if the disc is recorded with 5.1 channel sound.
Is the audio language correctly set to Dolby Digital 5.1-CH in the information
!
display?
Are you operating the remote within its operational range and within the proper
!
angle relative to the sensor?
Are the batteries drained?
!
Have you selected the correct mode? Press the function button to change the
!
mode (BD/DVD, D. IN, AUX, etc.).
Is the TV power on?
!
Are the video cables connected properly?
!
Is the disc dirty or damaged?
!
A poorly manufactured disc may not be playable.
!
The Audio Language and subtitle functions will not work if the disc does not
!
contain multiple language sound tracks or subtitles.
Are you using a disc that does not contain menus?
!
The home theater can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter
!
Box mode, or 4:3 Pan-Scan mode, but plays 4:3 Blu-ray/DVD discs in 4:3 mode
only. Refer to the Blu-ray Disc jacket, and then select the appropriate aspect ratio.
Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.
!
This will reset the unit.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
With no disc in the product, press and hold the product's 5 button for longer
!
than 5 seconds. INIT appears on the display and all settings will their default
values.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
Is the antenna connected properly?
!
If the antenna's input signal is weak, install an external FM antenna in an area
!
with good reception.
If you press the ^ button while listening to TV audio using the D. IN or AUX
!
functions, the Blu-ray/DVD disc functions are turned on and the TV audio is
muted.
The feature is unavailable or the action cannot be completed at this time
!
because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn't support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of range.
40
- English
Check/Remedy