Cleaning The Print Head, Platen And Rollers; How To Clean The Printer (Cleaning Kit) - SATO HR2 Series Operator's Manual

Section 4: Cleaning and Maintenance

4.1 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS

The print head not only generates printouts of barcodes, but also graphics and text. To produce optimal
printing, it must be kept clean in spite of the dirt and adhesive that constantly accumulates on its print surface.
Furthermore, dirt can accumulated along the label path, affecting parts like sensors and guides, and reducing
their performance.
Therefore, it is important to clean these important components periodically. The printer cleaning kit and
cleaning sheets can be purchased from your authorized SATO representative.
When to clean with a cleaning kit

For the printer head, platen roller, paper sensor, and label guide: clean after using up every other roll of
media.

For other parts: clean after finishing every six rolls of media.
When to clean with the cleaning sheet

For print head: clean after using every six rolls of media, or when you find any burned glaze on the surface
of the print head.

4.2 HOW TO CLEAN THE PRINTER (CLEANING KIT)

If you are using a carbon ribbon, be sure to remove it before cleaning. Follow the instructions supplied with
the cleaning kit. Use the items to clean the following parts.
1. Before starting, get ready an approved cleaning kit
from your SATO representative. Make sure the printer
is powered off, and remove the power cable.
2. Lift up the top cover.
The print head is now accessible.
3. Wipe off the dirt on the print head using a cleaning
pen or a cotton swab dabbed with the cleaning liquid.
(See figure on the right)
Page 4-2
Print head
Feed roller
Platen roller
HR2 Series Operator Manual