Incorrect Authentication Code; Troubleshooting Directory Issues; Activex Controls Are Enabled And I See A Prompt, But The Domain/Name Login Format Does Not Work; User Contexts Do Not Appear To Work - HP ProLiant Gen9 Troubleshooting Manual

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A warning message appears on the iLO webpages, indicating that the iLO Security Override switch is
currently in use. An iLO log entry is added recording the use of the iLO Security Override switch. An SNMP
alert might also be sent upon setting or clearing the iLO Security Override switch.
In the unlikely event that it is necessary, setting the iLO Security Override switch also enables you to flash the
iLO boot block. The boot block is exposed until iLO is reset. HP recommends that you disconnect iLO from the
network until the reset is complete.
Depending on the server, the iLO Security Override switch might be a single jumper or it might be a specific
switch position on a dip switch panel. To access the iLO Security Override switch, see the server
documentation.

Incorrect authentication code

Within a Mozilla browser, you might receive an incorrect message authentication code error message,
which indicates that the public or private key pair and certificate used to initiate the browser SSL session has
changed. This error message might occur when you do not use a customer provided certificate, because iLO
generates its own self-signed certificate each time it is rebooted.
Solution: Close and restart the Web browser, or install your own certificates into iLO.

Troubleshooting directory issues

The following sections discuss troubleshooting directory issues.
ActiveX controls are enabled and I see a prompt, but the
domain/name login format does not work
Solution:
Log in with a local account and determine the directory server name.
1.
Verify the directory server name is a name and not an IP address.
2.
Verify you can ping the directory server name from your client.
3.
Run directory setup tests. Verify the ping was received successfully. For more information on testing
4.
directory settings, see the "Directory tests" section in the HP ProLiant Integrated Lights-Out 3 v 1.20 User
Guide.

User contexts do not appear to work

Solution: Check with your network administrator. The full distinguished name of your user object must be in
the directory. Your login name is what appears after the first CN=. The remainder of the distinguished name
must appear in one of the user context fields. User contexts are not case-sensitive. However, anything else,
including spaces are part of the user context.
Directory user does not logout after the directory timeout has
expired
Solution: If you set the iLO timeout to Infinite timeout, the remote console periodically pings the firmware to
verify that the connection exists. When this ping occurs, the iLO firmware queries the Directory for user
HP iLO errors 247

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