HP ProLiant Gen9 Troubleshooting Manual page 79

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Possible Cause: The drive erase operation was successfully completed, and the drives are being held in an
offline state to ensure that the drives remain blank until re-enabled by the user.
Action: Replace each drive in the list or re-enable each drive in the list using one of the following methods:
Use HP SSA
Perform hot-plug removal and reinstallation (hot-plug hard drives only).
1746-Slot X Drive Array - Unsupported Storage Connection Detected...
...SAS connection via expander is not supported on this controller model. Access to all storage has been disabled until
the expander and connections beyond it are detached or controller is upgraded.
Audible Beeps: None
Possible Cause: The controller or firmware version does not support the attached drive enclosure.
Action: Upgrade the controller, or detach the expander-based storage connections.
1747-Slot X Drive Array - Unsupported Array Configuration Detected...
(followed by one of the following:)
...* More logical drive(s) configured than what this controller model can support when the memory module is
detached.
* One or more logical drive(s) are configured in positions that this controller does not support when the memory
module is detached.
* One or more logical drive(s) are configured for RAID fault tolerance level(s) that are not supported when the memory
module is detached.
* Configuration information indicates one or more drive(s) are located in drive bays that are inaccessible when the
memory module is detached.
* Capacity Expansion operation(s) are paused because the Cache Module has been detached.
* ALL logical drive(s) have been disabled. To avoid data loss, upgrade controller or move the drives back to the
original controller. Run Array Configuration Utility to discard the current array and create new configuration.
* Access to the following disk drives(s) has been disabled:
Select "F1" to continue disabling these drives until a new array configuration is created on them. To avoid data loss,
move these drives back to the original controller.
Select "F2" to reset configuration in these disk drives now.
Audible Beeps: None
Possible Causes:
The cache module was removed or is defective.
The drives were moved to a controller that does not have a cache module attached.
Action: Attach a cache module to this controller, or move the drives back to the original controller. If Capacity
Expansion operations are pending, be sure that the original cache module is attached.
If all logical drives have been disabled, upgrade the controller or move the drives back to the original
controller to avoid data loss. Then, run ACU to discard the current array and create a new configuration.
If access to specific drives has been disabled, do one of the following:
Press the F1 key to continue disabling the drives until a new array configuration has been created. To
avoid data loss, move the drives back to the original controller.
Press the F2 key to reset the configuration for the drives.
HP ProLiant server errors 79

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