Customer Support - Comtech EF Data LCS-4 Installation And Operation Manual

Customer Support

Contact the Comtech EF Data Customer Support Department for:
• Product support or training
• Information on upgrading or returning a product
• Reporting comments or suggestions concerning manuals
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
Or, E-Mail can be sent to the Customer Support Department at:
service@comtechefdata.com
Contact us via the web at www.comtechefdata.com.
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
1. Request a Return Material Authorization (RMA) number from the Comtech EF
2. Be prepared to supply the Customer Support representative with the model
3. To ensure that the product is not damaged during shipping, pack the product in
4. Ship the product back to Comtech EF Data. (Shipping charges should be
For more information regarding the warranty policies, see Warranty Policy, p. xi.
Data Customer Support Department.
number, serial number, and a description of the problem.
its original shipping carton/packaging.
prepaid.)
ii