Pioneer GM-D1004 Owner's Manual page 17

PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada , Inc. (POC), warrantthatproductsdistributed by PUSAinthe U.S.A., and by POC in Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed w ith the unit will be repaired or replaced with
a unit of comparable value, at the option of PUSAor POC, without charge to you for parts or actual repair w ork. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option ofPUSAor POC.
THIS LIMITED WARRANTY APPLIES TO THE ORIGINALORANY SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THE PLACE
AND DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OF
THE PRODUCT. PUSAOR POC,ASAPPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo Products
~
1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FORA PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS" AND "WITH ALL FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIALAND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED INA TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE ITEM, USERATTACHEDANTENNA,ANYDAMAGE TO RECORDS OR RECORDING TAPES OR DISCS, ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR THE USEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL.
THIS WARRANTY DOES NOT COVER THE COST OF PARTS OR LABOR WHICH WOULD BE OTHERWISE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY
OBTAINED FRO MANY SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED BY THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN THE U.S.A.- PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES SHALL APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONGAN IMPLIEDWARRANTYLASTSANDSOME STATES DO NOT ALLOW THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN CANADA- EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
USA- Please contact one of the following Pioneer partners to obtain service:
Your Authorized Pioneer Dealer- Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Yo ur Authorized Pioneer Service Company- Can perform repairs for mo st Car Electronics produc ts and can advise other options as applicable. Please access the
Pioneer website at www.pioneerelectronics.com and click on "Support" and select "Find a Service Center" to f ind the neare st Pioneer servicer.
Pioneer C ustomer Support- Can advise the optimal service option for your mode l and geographic location. Please reference the information liste d below and phone ,
email or access the Pioneer website to contact Pioneer.
CANADA- POC has a number of Authorized Service Com panies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping Your Unitfor Service- Please package it carefully and send it , transportation prepaid by a traceable, insured method , to an Authorized Service Company or Pioneer.
Use adequate padding materialto prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at (905) 479-4411.
IN THE U.S.A. IN CANADA
For hook-up and operation of your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O. BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH , CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www. pioneerelectronics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN THE U.S.A.- Following our response to any initial request to C ustomer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute . The Co mplaint Resolution Program is available to you w ithout charge. You are required to use the Comp laint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement A ct, 15 U.S.C. 2301 e t seq.
To use the Complaint Resolution Program call 1-80 0-421 -1404 and explain to the customer service representative the proble m you are experiencing , steps you have taken to
have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issue d. Within 40 days of re ceiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN CANADA- Call the Customer Satisfaction Manager at (905) 946-7 41 2 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLAC E AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. _ _ _ _ __ _ _ _ _ _ _ _ __ _ __ Serial No. - - - - - - - - -- - - - -- - - Purchase Date - - - - - -- -- -
Purchased From _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ __ _ _ _ _ _ _ _ _ _ __ __ _ _ _ _ _ _ __ _ _ _ _ _
KEEP TH IS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
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