Kenwood KDC-X399 Instruction Manual page 25

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TROUBLESHOOTING
Symptom
"NA FILE"
"NO DISC"
"TOC ERROR"
"PLEASE EJECT"
"READ ERROR"
"NO DEVICE"
"COPY PRO"
"NA DEVICE"
"NO MUSIC"
"iPod ERROR"
• Sound cannot be heard
during playback.
• Sound output only
from the Android
device.
JS_KWD_KDC_X399_KN_EN_03.indd 23
Remedy
Make sure the disc contains supported audio files. (  21)
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Reset the unit. If this does not solve the problem, consult
your nearest service center.
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Connect a supported USB device, and check the
connections.
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
• Reset the iPod.
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
application on the Android device and start playback.
• If in [HAND MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (  22)
Symptom
Remedy
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and make the appropriate
• If this does not solve the problem, the connected
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected
flashing.
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
"ADD ERROR" /
New station creation is unsuccessful.
"SEARCH ERROR"
"CHECK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LIMIT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR"
Communication is unstable.
"RATING ERROR"
Registration of thumbs up/thumbs down has failed.
"LICENSE ERROR"
You try to access from a country which Pandora is not
deliverable.
the Android device. (  8)
setting in [ANDROID SETUP]. (  8)
Android device does not support [BROWSE MODE].
(  22)
Android device does not support [BROWSE MODE].
(  22)
ENGLISH
14/7/2014 11:40:36 AM
23

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