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Appendix A - Troubleshooting
4. What can I do if my router can't be detected by the installation CD?
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Ensure the Router is powered on.
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Check if all the cables are firmly connected at both ends and all the LEDs are working correctly.
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Ensure that only one network interface card on your PC is activated.
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Disable Windows Firewall.
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In Windows XP, go to
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Disable the Windows Firewall setting and click
Note: There might be a potential security issue if you disable the Firewall setting on your PC. Please remember to
turn it back on once you have finished the installation procedure and successfully installed your router.
D-Link DSL-500B User Manual
Start > Control Panel and then double-click Security Center.
OK.
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