Call Failed - Mercedes-Benz C-Class Coupe Operator's Manual

Features
260
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call Connecting Call
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected
multifunction display.
All important information on the emergency is
transmitted, for example:
current location of the vehicle (as deter-
R
mined by the GPS system)
vehicle identification number
R
information on the severity of the accident
R
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
If the vehicle occupants respond, the
R
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency.
If there is no response from the vehicle
R
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The

Call Failed

Call Failed
multifunction display and must be confirmed.
message.
message appears in the
message appears in the
In this case, summon assistance by other
means.
Making an emergency call
To initiate an emergency call manually:
X
press cover : briefly to open.
Press SOS button ; briefly.
X
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
Wait for a voice connection to the
X
Mercedes-Benz Customer Assistance Cen-
ter.
After the emergency call, close cover :.
X
i
If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button