Table of Contents
Advertisement
6.
Click the Resources tab.
7.
Select the Use Automatic Settings check box. If this check box is already
selected, go to the Properties dialog box of the conflicting peripheral device
and select the same check box there.
8.
Restart your computer.
My modem is unable to accept commands to dial or answer calls. Why?
There may be an improper telephone line connection. Do the following:
• Make sure the telephone cable is attached to the telephone jack.
• Check that all devices are turned on.
This may also be due to interference on the telephone line that is connected to
your modem. Try moving the telephone line away from all power sources,
monitors, printers and computer cables.
Why does my modem connect to the Internet at speeds less than 56
Kbps?
Connection speeds are affected by line conditions in your area. Also, FCC
regulations are such that it is not always possible to achieve the maximum data
rate.
The modem or communications software is unable to detect that the
remote user has hung up. Why?
The modem or communications software relies on the dial tone, busy tone or
period of silence to detect that a remote user has hung up. This method of
detection may not work during one of the following situations:
• Your local telephone system does not generate the dial or busy tone when the
remote user hangs up.
• The period of silence for the modem or communications software to detect that
the remote user has hung up is not long enough.
• The modem or communications software cannot detect a different dial or busy
tone. For example, if you are connecting to a PABX system, the dial or busy
tone generated is different from the usual dial or busy tone.
Frequently Asked Questions B-6
Advertisement
Table of Contents
