Creative Blaster User Manual
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Creative Blaster User Manual

Creative Blaster User Manual

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User’s Guide
Modem Blaster
Information in this document is subject to change without notice and does not represent a
commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced
or transmitted in any form or by any means, electronic or mechanical, including photocopying
and recording, for any purpose without the written permission of Creative Technology Ltd. The
software described in this document is furnished under a license agreement and may be used or
copied only in accordance with the terms of the license agreement. It is against the law to copy
the software on any other medium except as specifically allowed in the license agreement. The
licensee may make one copy of the software for backup purposes.
Copyright © 1999 by Creative Technology Ltd. All rights reserved.
Version 2.0
March 2000
Modem Blaster is a trademark of Creative Technology Ltd.
IBM is a registered trademark of International Business Machines Corporation.
Microsoft, MS-DOS, Windows, and the Windows Logo are registered trademarks of Microsoft
Corporation.
All other products are trademarks or registered trademarks of their respective owners.

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  • Page 1 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
  • Page 2 FOR A FULL REFUND. This is a legal agreement between you and Creative Technology Ltd. and its subsidiaries (“Creative”). This Agreement states the terms and conditions upon which Creative offers to license the software sealed in the disk package together with all related documentation and accompanying items including, but not limited to, the executable programs, drivers, libraries and data files associated with such programs (collectively, the “Software”).
  • Page 3 252.227-7013. If you are sub-licensing or using the Software outside of the United States, you will comply with the applicable local laws of your country, U.S. export control law, and the English version of this Agreement. CONTRACTOR/MANUFACTURER The Contractor/Manufacturer for the Software is: Creative Technology Ltd 31, International Business Park Creative Resource Singapore 609921 GENERAL This Agreement is binding on you as well as your employees, employers, contractors and agents, and on any successors and assignees.
  • Page 4 ADDENDUM TO THE MICROSOFT SOFTWARE LICENSE AGREEMENT (WINDOWS IMPORTANT: By using the Microsoft software files (the “Microsoft Software”) provided with this Addendum, you are agreeing to be bound by the following terms. If you do not agree to be bound by these terms, you may not use the Microsoft Software.
  • Page 5 The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point.

  • Page 6: Table Of Contents

    Before you Begin ...................1 Modem Blaster Flash 56 External Features ........1 Recording Model and Serial Numbers..........2 System Requirements................2 Document Conventions..............3 Creative Modem Blaster DE5720 - Quick Installation Reference Guide....................4 Getting To Know Your Modem Plug and Play....................1-1 Jacks......................1-2 Telephone Line Jack..............

  • Page 7: General Specifications

    General Specifications Troubleshooting Frequently Asked Questions ..............B-1 Technical Support If You Have a Problem ................C-2 Returning a product for repair............C-3 Limited Warranty..................C-3 Creative European Help Line...

  • Page 8: Before You Begin

    Creative Modem Blaster DE5720 - Quick Installation Reference Guide Modem Blaster Flash 56 External Features Welcome to Modem Blaster! You now own a modem that allows you to fax documents, transfer data, and access information online easily from your computer. It supports the following:...

  • Page 9: Recording Model And Serial Numbers

    Your modem has a model number and a serial number. You could locate them either on the box or on the manual. Record the model number and serial number to register your Modem Blaster Flash 56 External online and always keep a hardcopy for your future reference.

  • Page 10: Document Conventions

    Some supplied software may require a faster CPU and newer operating systems. Modem Blaster must be connected to an analog telephone line, also called a POTS (Plain Old Telephone Service) line. Chapter 2 provides detailed information Document Conventions This guide follows certain conventions to help you locate and identify the information that you need.

  • Page 11: Creative Modem Blaster De5720 - Quick Installation Reference Guide

    RS232 cable to a serial port on the back of your computer. 5. Insert the Modem Blaster DE5720 Software and Modem Installation CD-ROM into your CD-ROM drive. 6. An “Add New Hardware Wizard” dialog box appears, click on Next to continue installation process.
  • Page 12 (Recommended)” . Click on Next to proceed. 8. The next “Add New Hardware Wizard” dialog box will prompt you for the Modem Blaster DE5720 drivers. Click on Specify a location and type in D:\Drivers and click on Next to install modem driver.

  • Page 13: Getting To Know Your Modem

    This will help you identify the various components on your modem. Plug and Play Your Modem Blaster supports Plug and Play in Windows 95/98. This feature enables the system to detect and assign system resources to your Modem Blaster automatically when installing.

  • Page 14: Jacks

    POWER RS-232 LINE PHONE Figura 1-1: The jacks on the back of your Modem Blaster. Telephone Line Jack The Telephone Line jack (LINE) allows you to connect a telephone line for data, fax, and voice function. The PHONE jack is not available for this model.

  • Page 15: Power Jack

    Turn the switch to the ON or OFF position to activate or terminate the entire function of your Modem Blaster. Indicator LEDs Modem Blaster Flash 56 External features indicator LEDs on the front panel. These LEDs report your modem status. The Front View of your modem...

  • Page 16: Modem Installation

    Modem Installation This chapter guides you through the process of installing your modem. It is organized as follows: • Installing the Modem • Connecting Telephone Line • Installing Drivers in Windows 95/98 • Installing Drivers in Windows NT 4.0 • Testing the Installation in Windows 95/98 •...

  • Page 17: Installing The Modem

    Figure 2-1: Unplug the your country. power cord 2. Connect the power adapter and the RS232 serial cable to your Modem Blaster Flash 56 External. To your system Serial port RS232 Serial Cable Jack Power...

  • Page 18: Connecting Telephone Line

    Connecting Telephone Line Before using the Modem Blaster, you need to connect your telephone line to the modem. To ensure that the modem works properly, you should have the following information concerning your telephone line: • Your modem may not be used on “party lines”, or on toll or coin-operated lines.
  • Page 19 1. Locate the most convenient telephone wall outlet. 2. If a phone is already connected to it, unplug the telephone cable from the wall outlet. 3. Follow Figure 2-3 to connect your Modem Blaster to the telephone line and other devices. from...

  • Page 20: Installing Drivers In Windows 95/98

    Before you begin, please have the Software and Modem Installation CD-ROM ready, which will be required to install the modem drivers. Follow the steps below to install your Modem Blaster driver: 1. Power on your modem and then the computer to allow the operating system to detect the Modem Blaster.
  • Page 21 3. A figure similar to Figure 2-5 will appear. Make sure that the Search for the best driver... option is selected before clicking on the Next button to continue. Figure 2-5: Select ‘Search for the best driver... ’ 4. When the next screen appears, similar to Figure 2-6, insert the supplied Software and Modem Installation CD.
  • Page 22 5. A dialog box similar to Figure 2-7 will appear to indicate the modem’s drivers have been detected and are now ready to install. Click on Next to continue. Figure 2-7: Confirm the location of driver 6. Figure 2-8 appears once the driver has loaded. Click the Finish botton to complete the modem driver installation.
  • Page 23 7. A new dialog box, similar to Figure 2-9, will appear to indicate the detection of the modem’s wave device driver. Click on Next to continue. Figure 2-9: Search for the wave device driver 2-8 Modem Installation...
  • Page 24 8. A figure similar to Figure 2-10 will appear next. Make sure that the Search for the best driver... option is selected before clicking on Next to continue. Figure 2-10: Request to search for the wave device driver 9. A dialog box similar to Figure 2-11 will appear to indicate the modem’s drivers hve been detected and are now ready to install.
  • Page 25 10. Figure 2-12 appears once the driver has loaded. Click on Finish to complete the Modem Blaster Serial Wave Device installation. Figure 2-12: Device driver installation complete The above instructions and images may differ somewhat depending upon which release version of Microsoft Windows you are using.

  • Page 26: Installing Drivers In Windows Nt 4.0

    Installing Drivers in Windows NT 4.0 Before you begin, please have the Software and Modem Installation CD-ROM ready, which will be required to install the modem drivers. 1st Method 1. Power on your computer and insert the Software and Modem Installation CD-ROM into the CD-ROM drive.
  • Page 27 Click Next to continue. Figure 2-14: A pre new modem installation message dialog box 4. Once Next is clicked, Windows NT starts to automatically detect the Modem Blaster, similar to Figure 2-15. Figure 2-15: NT is detecting your new modem 2-12 Modem Installation...
  • Page 28 5. The operating system will initially find the Modem Blaster as a Standard Modem, similar to what is seen in Figure 2-16. Figure 2-16: A new modem device is detected 6. Select the Change option to begin installing the correct modem driver.
  • Page 29 Most modern phone systems use tone dialling. If, however, your phone system supports pulse dialling, the appropriate drivers can be found in the \Drivers\pulse\ english directory. 7. Select the Have Disk option. A dialog box similar to Figure 2-18 will appear; click on Browse and locate the Drivers folder of the Software and Modem Installation CD (e.g.
  • Page 30 9. Click OK, and a dialog box similar to Figure 2-20 will appear. Click Next to continue. Figure 2-20: Windows NT confirms your new modem 10. The final .”Install New Modem” dialog box will appear next, as seen similar to Figure 2-21. Click on Finish to complete the modem installation.
  • Page 31 11. The Modem Properties dialog box, similar to Figure 2-22, appears to indicate a successful installation of the mode. Figure 2-22: Windows NT to final confirm the successful driver installation Congratulations! Your Modem Blaster is now installed. 2-16 Modem Installation...

  • Page 32: 2Nd Method

    2nd Method 1. Power on your computer and insert the Software and Modem Installation CD-ROM into the CD-ROM drive. Once you are into the Windows environment, select the button at the bottom left corner of your screen. Select Settings, and then select Control Panel. 2.
  • Page 33 3. The Install New Modem dialog box, similar to Figure 2-24, will appear. Select the “Don’t detect my modem; I will select it from a list” option. Click on Next to continue. Figure 2-24: A pre modem installation dialog box 4.
  • Page 34 5. The next dialog box, similar to Figure 2-26, will appear. Click on Browse to locate Drivers folder of the Software and Modem Installation CD-ROM, (e.g. D:\Drivers or E:\Drivers). Click OK to continue. Figure 2-26: Browse to locate the correct modem driver on supplied CD-ROM 6.
  • Page 35 7. When Figure 2-28 appears, select the Com port to which your modem is attached, for example COM 2. Click on Next to continue. Figure 2-28: Choose the COM Port of your selection 8. A dialog box similar to Figure 2-29 appears, indicating that the modem has been successfully installed.
  • Page 36 9. The Modem Properties dialog box, similar to Figure 2-30, will appear to indicate a successful installation of the modem. Click on Finish to complete the modem installation. Figure 2-30: Windows NT final confirms the successful driver installation Congratulations! Your Modem Blaster is now installed. Modem Installation 2-21...

  • Page 37: Testing The Installation In Windows 95/98

    Testing the Installation in Windows 95/98 After you have set up your Modem Blaster, run the following test to ensure that your modem has been installed properly. To test your modem installation: 1. Click the button on the taskbar. The Start menu similar to Figure 2-31 appears.
  • Page 38 2. Select Settings, then Control Panel. The Control Panel window similar to Figure 2-32 below appears. Figure 2-32: Windows Control Panel Modem Installation 2-23...
  • Page 39 3. Double-click the Modems icon. The Modems Properties sheet, similar to Figure 2-33, appears. Figure 2-33: Modem is confirmed installed via ‘Modem Properties’ dialog box 4. Click on the Diagnostics tab. A dialog box similar to Figure 2-34 will appear. Figure 2-34: ‘Diagnostics’...
  • Page 40 5. Select the COM port that has been assigned to the Modem Blaster. 6. Click the More Info... button to have the responses from the modem displayed, similar to Figure 2-35. The More Info... action polls the modem for certain information and then echoes back the results from the modem to the screen.

  • Page 41: Uninstalling Modem Blaster In Windows 95/98/Nt

    Uninstalling Modem Blaster in Windows 95/98/NT This chapter provides instructions to uninstall Modem Blaster in Windows 95/98 and NT4.0. To uninstall your Modem Blaster: 1. Click the button on the taskbar. 2. Select Settings, then Control Panel. The Control Panel window similar to Figure 2-36 appears.
  • Page 42 5. Click Remove, and then select Yes when you are asked if you are sure you want to remove the device. 6. Click Close to finish the process. 7. Exit from Windows. 8. Shut down your computer and disconnect the Modem Blaster. Modem Installation 2-27...
  • Page 43 General Specifications Modem Blaster comprises the data and fax features of a modem with voice and speaker phone function. This appendix lists the general specifications of your Modem Blaster. General Features • Auto Fallback • AT Commands • Data/Fax/Voice/Speakerphone •...
  • Page 44 • Compression, line control, and error control are implemented in hardware. Therefore, no special drivers or libraries are needed to take advantage of the higher speeds and data reliability. • Automatic dial and answer capabilities. Note: Due to line conditions and your country regulations, your data rate may be lower.

  • Page 45: Frequently Asked Questions

    Troubleshooting This appendix provides some tips and strategies for resolving some of the problems you might encounter with your modem either during installation or normal use. Frequently Asked Questions Problem The modem fails to accept commands to dial or to answer a call.
  • Page 46 Solution The following steps are recommended to ensure your Modem Blaster is operating in optimum conditions. 1. Move the telephone line away from any power source, monitor, printer, other computer cables and remove other telephone equipment from the line.
  • Page 47 Solution Prompt the user to respond. This may, however, result in a long delay before the communications software responds to the remote user hanging up. To minimize this delay, try to modify the following settings: 1. Voice message recording time. 2.

  • Page 48: Technical Support

    Technical Support We are committed to giving you the best product as well as the best technical support. For fast and efficient Technical Support solutions, please use the Creative Web Support services in the first instance. If your Creative product was pre-installed in your computer, your primary source of technical support is the Personal Computer supplier who provided the system.

  • Page 49: If You Have A Problem

    If You Have a Problem Please retain all contents including packaging and proof of purchase until you are fully satisfied with product. If you have a problem installing or using your Creative product, please use the Creative Web Support and/or Telephone Support services for assistance. Note the following information for reference should you require technical assistance: The model and serial number of your Creative product Error information on the screen and how it came about...

  • Page 50: Returning A Product For Repair

    Returning a product for repair Contact Technical Support to receive your authorisation number for repair/replacement of product. Technical Support will communicate how to return the product in question for repair/replacement. You should only return the hardware item in question and return it to the address detailed by Technical Support.
  • Page 51 What this warranty does not cover This warranty gives you specific legal rights. You may have other rights which vary from country to country. Certain limitations in this warranty are not permitted by the jurisdiction of some countries, so some limitations here may not apply to you.
  • Page 52 Creative European Help Line CREATIVE LABS (IRELAND) LTD., Finland Technical Support Department, +358 (09) 2294 3101 Ballycoolin Business Park, Blanchardstown, Norway Dublin 15, Ireland. +47 2305 0401 Fax: +353 1 8205052 Sweden United Kingdom +46 (08) 7519 147 +44 1189 344 744 Holland Germany +31 (0) 205040616...

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