Troubleshooting
Problem
The connection
between your
device and a PC
through a USB
cable cannot be
established.
The connection
between your
device and a cli-
ent through Wi-Fi
cannot be estab-
lished.
Recommended Action
•
Install the software, and run the
installation program in the path
of My Computer.
•
If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the soft-
ware first.
•
Ensure that the Wi-Fi function is
enabled.
•
Refresh the network list and se-
lect the correct SSID.
•
Check the IP address, and en-
sure that your client can auto-
matically obtain an IP address.
•
Enter the correct network key
(Wi-Fi password) when you con-
nect the client to your device.
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