Sapido RB-6132 User Manual page 103

N+ high power 3g/4g wall router-all broadbands
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A: Periodically, a new Flash Code is available for RB-6132 Broadband Router on your
product supplier's website. Ideally, you should update RB-6132 Broadband Router's
Flash Code using Upgrade Firmware on the System Management menu of
RB-6132 Broadband Router Settings.
5.
Q: My RB-6132 Broadband Router cannot connect to the ISP?
A: There are three possible solutions.
1. Check the Cable/XDSL modem is power on.
2. Check the Cable/XDSL link light is on to verify a good physical connection.
3. Check the WAN port LED to verify if the Cable/XDSL modem is connected to the
router:
If your ISP Login method is following, please make sure the username and password
are correct or not.
If your ISP is using dynamic IP addressing (DHCP) then the DHCP protocol does not
have the authentication feature. Some Cable service providers often use the following
to determine user's identification.
6.
Q: Why is that I can ping to outside hosts, but cannot access Internet websites?
A: Check the DNS server settings on your PC. You should get the DNS servers settings
from your ISP. If your PC is running a DHCP client, remove any DNS IP address
setting. As the router assign the DNS settings to the DHCP-client-enabled PC.
7.
Q: RB-6132 Broadband Router couldn't save the setting after click on Apply
button?
A: RB-6132 Broadband Router will start to run after the setting finished applying, but the
setting isn't written into memory. Here we suggest if you want to make sure the
setting would be written into memory, please reboot the device via Reboot under
System Management directory.
http://www.sapido.com.tw/
103
User Manual v1.0.0

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