Toyota 2015 Automobile Owner's Manual Supplement page 39

H O W T O C L A I M F O R A LT E R N AT E S E R V I C E A R R A N G E M E N T S
1. Toyota Roadside Assistance should be contacted prior to making any
alternate service arrangements to ensure reimbursement for the services
rendered.
2. In the unlikely event that an authorized service facility is not available in
the area of your breakdown, the Toyota Roadside Assistance
Representative will authorize you to obtain service from an alternate
facility.
3. Obtain from the service facility a detailed receipt outlining the cause of
disablement, the service required and distance towed, if applicable.
4. Submit the original receipts within thirty (30) days of the date of the
incident. The original detailed repair invoice must accompany towing
claims. Please submit claims for consideration to:
T O Y O TA R O A D S I D E A S S I S TA N C E
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5. Upon receipt and confirmation of the information, Toyota Roadside
Assistance will send you a reimbursement cheque according to your
reimbursement limits. Toyota Roadside Assistance reserves the right to
decline any claim presented for payment later than thirty (30) days after
T oyota Roadside Assistance
the date the service was performed or any claim not satisfying the
requirements of this coverage.
G E N E R A L C O N D I T I O N S
Toyota Roadside Assistance agrees to provide to the driver of the registered
Toyota, the benefits as listed in this Owner's Manual Supplement, subject to
the terms and conditions as set out in this Owner's Manual Supplement.
The records of Toyota Roadside Assistance determine the commencement and
termination dates of your coverage and will be evidence of your eligibility to
claim for benefits.
The benefits of the Toyota Roadside Assistance Program are transferred when
the vehicle ownership is transferred.
Any fraudulent alteration made to bills for service will render them invalid for
claims reimbursement.
Only originals of receipts and/or charge copies submitted by you will be
accepted for consideration for reimbursement. Originals will be returned upon
request.
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