T O Y O Ta R O A D S I D E A S S I S Ta N C E - Toyota 2015 Automobile Owner's Manual Supplement

As the proud owner of your Toyota, you won't have to worry about where
you can obtain assistance when mishaps requiring Emergency Road Service
or Mechanical Breakdown Towing occur. Throughout North America, our
Roadside Assistance Representatives will always be there to ensure you
receive prompt, efficient service from one of our approved service providers,
24 hours a day, 365 days a year. These services are available to you during
the Toyota basic 36 months or 60,000 kilometres* warranty and are
transferable with the resale of the vehicle with the remaining original Toyota
basic warranty.
M E C H A N I C A L B R E A K D O W N T O W I N G
( R E I M B U R S E M E N T O P T I O N : U P T O $ 2 5 0 )
Should your Toyota experience a mechanical breakdown and be unable to
proceed under its own power, Toyota Roadside Assistance will arrange for a
towing facility to tow your vehicle from the place of mechanical breakdown
to the nearest Toyota dealership within 300 kilometres, or to your preferred
Toyota dealership within 50 kilometres. An alternative service facility may be
used if there is no Toyota Dealership within 300 kilometres.
A C C I D E N T T O W I N G
( R E I M B U R S E M E N T O P T I O N : U P T O $ 2 5 0 )
A traffic accident can be a very frightening and unpleasant experience.
Toyota Roadside Assistance will be there to help. An accident is defined as
the upset or collision of your Toyota with any object moving or stationary.
T oyota Roadside Assistance
Toyota Roadside Assistance will arrange for a towing facility to tow your
vehicle from the scene of the traffic accident to the nearest Toyota
dealership within 300 kilometres, or to your preferred Toyota dealership
within 50 kilometres. An alternative service facility may be used if there is no
Toyota Dealership within 300 kilometres.
In the event that your municipality requires you to report to an Accident
Reporting Centre, a second tow will be provided from the Accident Reporting
Centre to the nearest Toyota dealer or alternative service facility (as specified
above). The second tow from the Accident Reporting Centre must be
arranged by calling Toyota Roadside Assistance at 1-888-TOYOTA-8 upon
completion of the accident report.
In the event that alternative towing
R E I M B U R S E M E N T O P T I O N :
arrangements are made, Toyota Roadside Assistance will consider you for
reimbursement to a maximum of $250, provided that your Toyota was towed
to a Toyota dealer, and that the following documents have been submitted:
• Original copy of the towing receipt
• Copy of the police report
• Letter from your insurance company stating what portion of the
expenses have been covered
• Copy of the Toyota dealer repair invoice (proof of destination)
*(Whichever comes first)
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