General Troubleshooting - Chauvet Scorpion RVM User Manual

General Troubleshooting

Page 20 of 24
Symptom

Excessive load on the circuit
Circuit breaker
or fuse keeps
blowing

Short circuit along the power
lines

No energy on power outlet

Loose or damaged power cord
Product does

Blown fuse
not power up

Internal problem

Wrong starting address on the
fixture

Wrong DMX personality on the
fixture
Fixture does not
respond to DMX

Wrong polarity setting on the
DMX controller

Loose or damaged DMX cable

Internal problem

Signal cables are not DMX
compatible

Interference with AC or radio
signals

DMX cable too long
Intermittent DMX
Problems

Too many fixtures connected

Terminator not connected
If you still experience problems after trying the above solutions, contact CHAUVET®
Technical Support.
Possible Cause
Scorpion™ RVM/RGY/GVC User Manual (Rev. 01e)
Possible Action

Make sure that the total load
does not exceed 80% of the
breaker or fuse nominal current

Check the power lines and
power cords

Check power outlet

Change to another outlet

Check the power cord

Replace blown fuse with a
good one of the same type and
rating

Send product for repair

Set the correct starting address
on the fixture

Use the right fader(s) on the
controller

Set the correct DMX personality
on fixture

Assign the faders accordingly

Change the signal polarity on
the controller

Check the DMX cable before
the faulty unit

Send product for repair

Replace non DMX cables with
true DMX cables

Keep DMX cables away from
AC wires or radio equipment

Install an optically coupled
DMX amplifier right before the
fixture with intermittent
problems

Install an optically coupled
DMX amplifier after unit #32

Install a terminator, as indicated
in "DMX Primer".