Lnr100 Series Troubleshooting - Lorex LNR100 SERIES Instruction Manual

21

LNR100 Series Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The follow-
ing describes the most common problems and solutions. Please refer to the following be-
fore calling Lorex Technical Support:
Error Possible Causes
• NVR is not receiving •
power, or is not power-
ing up.
•
• There is no picture on •
selected channels /
camera picture is not
being displayed.
•
•
• Hard drive is not de- •
tected by the system.
•
•
• Hard drive is full and the •
unit is no longer
recording.
#; r. 1.0/14396/14396; en-US
Solutions
Cable from power • Confirm that all cables are connected
adapter is loose or is correctly.
unplugged. • Confirm that the power adapter is se-
curely connected to the back of the unit.
Cables are connected, • Confirm that the unit is powered on
but NVR is not receiv- (LED indicators on the front should be
ing sufficient power. ON).
• If the unit is connected through a power
bar or surge protector, try bypassing
the bar and connecting the power di-
rectly to the wall outlet.
• Confirm that there is power at the
outlet:
•
•
PoE power adapter is • Make sure the 48V DC power adapter
not connected.
is connected to the NVR or the cam-
eras will not receive power from the
PoE Ports.
Camera cables are • Disconnect and reconnect the cable at
loose or have become the NVR and at the camera.
disconnected. • Try moving the camera to another chan-
nel or use another cable.
• If your cameras are not using PoE,
make sure they are using the correct
power source according to the
specifications.
Camera/NVR connec- • Make sure your cameras are connected
to the same LAN as the NVR.
tion to LAN has be-
come interrupted. • Make sure any routers or switches in
between the NVR and IP cameras are
powered on.
Hard drive cables are • Remove the housing and check that
loose or not properly hard drive cables are firmly connected.
connected.
Hard drive has not • For details, see 18.3 Formatting Hard
been initialized (format- Drives, page 144
ted) by the system. .
There is no hard drive • Open the housing and install a 3.5" SA-
in the system. TA hard drive.
Overwrite is not • From the Main Menu, select General.
enabled. Beside HDD Full, select Overwrite.
Click OK to save settings. This enables
the system to continuously record by
overwriting data once the hard drive is
full.
Connect the power cable to another
outlet.
Test the outlet with another plugged
device (such as an electric calcula-
tor or phone charger).
165