Table 5.3
Print quality problems (continued)
Problem
Unfused or partially
fused image
The printed image is not
fully fused to the paper
and easily rubs off.
Wrinkled prints
Prints are wrinkled,
creased, or torn.
Possible Cause(s)
Damp paper stock.
Heavy or unusual paper stock.
Defective Fuser.
Poor paper condition.
Paper is damp.
Fuser is at its end of life
Solving Print Quality Problems
Corrective Action(s)
Replace paper stock.
Use only approved paper/media.Refer to
the User Guide.
Replace the Fuser. Contact your Customer
Support Center for information. See
"Installing the Maintenance Kit" (page 4-9)
for removal and installation instructions.
Inspect/replace the paper stock.
Replace paper stock.
Replace the Fuser. Contact your Customer
Support Center for information. See
"Installing the Maintenance Kit" (page 4-9)
for removal and installation instructions.
Table 5.3 Page 6 of 8
Chapter 5: Troubleshooting
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