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VTech A1100 Analog Classic Series User Manual

Analog corded lobby hotel telephone - a1100, analog corded 1-line hotel telephone - a1210/cl-a1110, analog corded 2-line hotel telephone - a1220, analog corded trimstyle hotel telephone - a1310/a1311, analog cordless 1-line hotel telephone - a1410, a
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A n a l o g C l a s s i c S e r i e s
Master User Guide
Models:
Analog corded lobby hotel telephone - A1100,
Analog corded 1-line hotel telephone - A1210/CL-A1110,
Analog corded 2-line hotel telephone - A1220,
Analog corded trimstyle hotel telephone - A1310/A1311,
Analog cordless 1-line hotel telephone - A1410,
Analog cordless 2-line hotel telephone - A1420,
Analog cordless charging base - C3000,
Analog cordless 1-line accessory handset - C3100, and
Analog cordless 2-line accessory handset - C3200

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Summary of Contents for VTech A1100 Analog Classic Series

  • Page 1 A n a l o g C l a s s i c S e r i e s Master User Guide Models: Analog corded lobby hotel telephone - A1100, Analog corded 1-line hotel telephone - A1210/CL-A1110, Analog corded 2-line hotel telephone - A1220, Analog corded trimstyle hotel telephone - A1310/A1311, Analog cordless 1-line hotel telephone - A1410, Analog cordless 2-line hotel telephone - A1420,...

  • Page 2: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: This product should be installed by a qualified technician. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS).

  • Page 3: Table Of Contents

    Troubleshooting ..........................43 Precautions for users of implanted cardiac pacemakers ..............46 Operating range..........................46 About cordless telephones ......................46 ® The RBRC seal ...........................46 VTech Hospitality limited warranty program ................47 FCC, ACTA and IC regulations ....................48 Maintenance ..........................49 Technical specifications .......................50 Index ............................52...

  • Page 4: Parts Checklist

    Parts checklist Items contained in the respective telephone package: Model name Model Parts included number Analog corded lobby A1100 Telephone base with Corded Telephone faceplate and overlay handset line cord Analog corded 1-line A1210 Telephone base with Corded Telephone faceplate and overlay handset line cord Analog corded 1-line...
  • Page 5 Parts checklist Items contained in the respective telephone package: Model name Model Parts included number Analog cordless C3000 charging base Mounting bracket Power adapter Charging base with a screw with RJ-45 cord Analog cordless C3100 1-line accessory handset Cordless handset Battery Screw Analog cordless...

  • Page 6: Telephone Layout

    Telephone layout Analog corded lobby - A1100 Telephone line jack DATA port Switch hook Wall mount clip RINGER VOL +/- VOLUME...

  • Page 7: Analog Corded 1-Line - A1210

    Telephone layout Analog corded 1-line - A1210 Telephone line jack MESSAGE WAITING LED DATA port Switch hook Wall mount clip RINGER VOL Speed Dial keys PROGRAM PAUSE PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/- VOLUME /SPEAKER HOLD...

  • Page 8: Analog Corded 1-Line - Cl-A1110

    Telephone layout Analog corded 1-line - CL-A1110 Telephone line jack MESSAGE WAITING LED DATA port Switch hook Wall mount clip RINGER VOL Speed Dial keys PROGRAM PAUSE PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key +/- VOLUME...

  • Page 9: Analog Corded 2-Line - A1220

    Telephone layout Analog corded 2-line - A1220 Telephone line jack MESSAGE WAITING LED DATA port Switch hook Wall mount clip RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2...

  • Page 10: Analog Corded Trimstyle - A1310

    Telephone layout Analog corded trimstyle - A1310 Switch hook Wall mount clip +/VOLUME/- MESSAGE LED Coiled handset RINGER TONE cord jack...

  • Page 11: Analog Corded Trimstyle - A1311

    Telephone layout Analog corded trimstyle - A1311 Switch hook Wall mount clip +/VOLUME/- MESSAGE LED Coiled handset RINGER TONE cord jack...

  • Page 12: Analog Cordless 1-Line - A1410

    Telephone layout Analog cordless 1-line - A1410 Power jack MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER IN USE LED HOLD CHARGE LED +/VOLUME/- MESSAGE WAITING LED TALK...

  • Page 13: Analog Cordless 2-Line - A1420

    Telephone layout Analog cordless 2-line - A1420 Power jack MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER HOLD CONF CHARGE LED LINE 1 LINE 2 +/VOLUME/- MESSAGE WAITING LED LINE 2...

  • Page 14: Analog Cordless Charging Base - C3000

    Telephone layout Analog cordless charging base - C3000 Wall mount clip CHARGE LED...

  • Page 15: Analog Cordless 1-Line Accessory Handset - C3100

    Telephone layout Analog cordless 1-line accessory handset - C3100 +/VOLUME/- MESSAGE WAITING LED TALK HOLD REDIAL FLASH MUTE /SPEAKER LOW BATTERY LED...

  • Page 16: Analog Cordless 2-Line Accessory Handset - C3200

    Telephone layout Analog cordless 2-line accessory handset - C3200 +/VOLUME/- MESSAGE WAITING LED LINE 2 LINE 1 HOLD CONF FLASH MUTE /SPEAKER REDIAL LOW BATTERY LED...

  • Page 17: Installation

    Installation Analog corded lobby/1-line/2-line - A1100/A1210/A1220 Telephone base installation The telephone comes ready for desktop use. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required. Telephone line cord Telephone line jack Coiled handset...
  • Page 18 Installation Analog corded lobby/1-line/2-line - A1100/A1210/A1220 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).

  • Page 19: Analog Corded 1-Line - Cl-A1110

    Installation Analog corded 1-line - CL-A1110 Telephone base installation - desktop position Turn the telephone base over with the bottom side facing up. Insert the tabs of the mounting bracket into the upper grooves on the telephone base as shown below. Then press the tabs and push the mounting bracket into the lower grooves on the telephone base until they lock securely.
  • Page 20 Installation Analog corded 1-line - CL-A1110 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).

  • Page 21: Analog Corded Trimstyle - A1310

    Installation Analog corded trimstyle - A1310 Telephone installation The telephone is designed to mount on a standard telephone wall plate. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required.

  • Page 22: Analog Corded Trimstyle - A1311

    Installation Analog corded trimstyle - A1311 Telephone installation The telephone comes ready for wall mounting. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required. Telephone line cord Telephone line jack Eyelets...

  • Page 23: Analog Cordless 1-Line/2-Line - A1410/A1420

    Installation Analog cordless 1-line/2-line - A1410/A1420 Telephone base installation The telephone comes ready for desktop use. Install the telephone base as shown below. Electrical outlet not controlled by a wall switch Telephone RJ-45 line cord cord Telephone wall jack Power adapter Telephone RJ-45 cord...

  • Page 24: Handset Battery Installation

    Installation Analog cordless 1-line/2-line - A1410/A1420 Handset battery installation Install the battery as shown below. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
  • Page 25 Installation Analog cordless 1-line/2-line - A1410/A1420 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. Remove the cordless handset from the telephone base.

  • Page 26: Analog Cordless Charging Base - C3000

    Installation Analog cordless charging base - C3000 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the charging base over with the bottom side facing up. Connect the power cord to the charging base. Power cord Position the mounting bracket as shown.

  • Page 27: Analog Cordless 1-Line/2-Line Accessory Handset - C3100/C3200

    Installation Analog cordless 1-line/2-line accessory handset - C3100/C3200 Handset battery installation Install the battery as shown below. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

  • Page 28: Telephone Settings

    Telephone settings Analog corded lobby/1-line/2-line - A1100/A1210/CL-A1110/A1220 Default settings are indicated by asterisks (*). Setting Options Adjustable by: Handset earpiece volume 1, 2*, 3, 4 User and administrator (for models A1210, CL-A1110 and A1220 only) Speakerphone volume 1, 2, 3, 4, 5*, 6, 7, 8 User and administrator (for models A1210 and A1220 only) Ringer volume...
  • Page 29 Telephone settings Analog corded lobby/1-line/2-line - A1100/A1210/CL-A1110/A1220 Voicemail voltage detection For 1-line and 2-line models (A1210, CL-A1110 and A1220), there are 3 options to set the voicemail voltage detection on the telephone base. To disable the voicemail voltage detection: Jumper Remove the faceplate and overlay if they are on the telephone base.

  • Page 30: Analog Corded Trimstyle - A1310/A1311

    Telephone settings Analog corded trimstyle - A1310/A1311 Default settings are indicated by asterisks (*). Setting Options Adjustable by: Listening volume - handset 1, 2, 3*, 4, 5, 6 User and administrator Ringer tone Tone 1*, Tone 2, Tone 3 User and administrator Voicemail voltage detection Disable voicemail voltage detection, Administrator only...

  • Page 31: Analog Cordless 1-Line/2-Line - A1410/A1420

    Telephone settings Analog cordless 1-line/2-line - A1410/A1420 Default settings are indicated by asterisks (*). Setting Options Adjustable by: Listening volume - handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - telephone base 1, 2, 3, 4*, 5, 6...
  • Page 32 Telephone settings Analog cordless 1-line/2-line - A1410/A1420 Voicemail voltage detection There are several voicemail voltage detection methods on the telephone base that can be programmed. To change the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method: Remove the faceplate and overlay if they are on the telephone base.

  • Page 33: Telephone Operation

    Telephone operation Analog corded lobby - A1100 Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialling.

  • Page 34: Analog Corded 1-Line - A1210

    Telephone operation Analog corded 1-line - A1210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the MESSAGE WAITING LED flashes when there is an incoming call.
  • Page 35 Telephone operation Analog corded 1-line - A1210 Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: During a call, press HOLD on the telephone base to place that call on hold.

  • Page 36: Analog Corded 1-Line - Cl-A1110

    Telephone operation Analog corded 1-line - CL-A1110 Receive a call The telephone rings and the MESSAGE WAITING LED flashes when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset.

  • Page 37: Analog Corded 2-Line - A1220

    Telephone operation Analog corded 2-line - A1220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings when there is an incoming call.
  • Page 38 Telephone operation Analog corded 2-line - A1220 Mute To mute the microphone: During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you. Press MUTE again to resume the conversation.

  • Page 39: Analog Corded Trimstyle - A1310/A1311

    Telephone operation Analog corded trimstyle - A1310/A1311 Receive a call The telephone rings and the MESSAGE LED flashes when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number. End a call Place the corded handset in the telephone base.

  • Page 40: Analog Cordless 1-Line - A1410

    Telephone operation Analog cordless 1-line - A1410 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.
  • Page 41 Telephone operation Analog cordless 1-line - A1410 Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume.

  • Page 42: Analog Cordless 2-Line - A1420

    Telephone operation Analog cordless 2-line - A1420 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate.
  • Page 43 Telephone operation Analog cordless 2-line - A1420 Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the handset or the telephone base: Press LINE 1, LINE 2 or /SPEAKER.
  • Page 44 Telephone operation Analog cordless 2-line - A1420 To end a conference call: • Press the line key that you want to maintain connection and the other line will be dropped. When the conference call is at the telephone base, press CONF or /SPEAKER on the telephone base.

  • Page 45: Appendix

    Appendix Handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 5 hours While not in use (standby**) Up to 7 days...

  • Page 46: Troubleshooting

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephones: The telephone does not work at all. • Make sure the telephone line cord is plugged firmly into the telephone wall jack. •...
  • Page 47 Appendix Troubleshooting For cordless telephones: The telephone does not work at all. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack. •...
  • Page 48 Appendix Troubleshooting For cordless telephones: The telephone does not ring when there is an incoming call. • Make sure the telephone line cord and the power adapter are plugged in properly (page 20). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. •...

  • Page 49: Precautions For Users Of Implanted Cardiac Pacemakers

    VTech product service centers. Please call 1 (800) 8 BATTERY ® information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

  • Page 50: Vtech Hospitality Limited Warranty Program

    If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.

  • Page 51: Fcc, Acta And Ic Regulations

    For repair procedures, follow the instructions outlined under VTech Hospitality limited warranty program in the user guide. If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your telephone service.

  • Page 52: Maintenance

    Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.

  • Page 53: Technical Specifications

    Appendix Technical specifications Analog corded lobby - A1100 Power requirement Line powered 24V or 48V Size Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm) Corded handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm) Analog corded 1-line/2-line - A1210/CL-A1110/A1220 Power requirement Line powered 24V or 48V...
  • Page 54 Appendix Technical specifications Analog cordless charging base - C3000 Power requirement 6V DC @600mA Size 8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm) Analog cordless 1-line/2-line accessory handset - C3100/C3200 Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels...

  • Page 55: Index

    Index A1100 3, 14–15, 25–26, 30 Pacemaker patients 46 A1210 4, 14–15, 25–26, 31–32 Paging handset 38, 41 A1220 6, 14–15, 25–26, 34–35 Parts checklist 1–2 A1310 7, 18, 27, 36 Place a call 30, 31, 33, 34, 36, 37, 39 A1311 8, 19, 27, 36 A1410 9, 20–22, 28–29, 37–38 A1420 10, 20–22, 28–29, 39–41...
  • Page 56 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited.

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