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Tip: If you get an error message saying that your contact "is not reachable via Direct Connect" or
"this number is not DC capable," please check to see that you have entered or highlighted a valid
Direct Connect number.
Reply to a Call Alert
Call Alerts continue to repeat for a set amount of time or until you return the call or dismiss the alert.
See Call Alerts to adjust the settings. If you receive a Call Alert while in a DC call, touch Call back to
finish the current call and respond to the Call Alert.
To reply to a Call Alert:
1. With the Call Alert displayed, press and hold the DC Button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To place a voice call:
Press the Speaker Button.
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To dismiss a Call Alert:
Touch Dismiss.
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Group Connect
A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint
phones nationwide at one time.
You can make a Group Connect call in several different ways:
By setting up a group entry in Contact on your phone.
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By using the Sprint Mobile Sync tool at sprint.com. See Sprint Mobile Sync.
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By selecting or entering multiple numbers for a one-time call.
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For information on creating groups and storing them in Contacts, see Add a Group Connect
Contact.
Important: When making a Group Connect call or creating a group list for Group Connect calls in
Contacts, you must select an entry's Direct Connect–capable number. If you select a number that is
not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go
through to that group member.
Make Group Connect Calls
You can make Group Connect calls by selecting saved groups from your Contacts, selecting from
group calls saved in Call log, or by creating groups for one-time use.
Sprint Direct Connect
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