THOMSON SpeedTouch 516 Setup And User Manual
Multi-user adsl gateways
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Summary of Contents for THOMSON SpeedTouch 516
- Page 1 SpeedTouch™ 516/536/546/510 /530 Multi-User ADSL Gateways Setup and User’s Guide Release R5.2.7...
- Page 3 SpeedTouch™ 516/536/546 /530 Setup and User’s Guide R5.2.7...
- Page 4 Copyright Copyright ©1999-2004 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.
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Page 5: Table Of Contents
Contents Contents 1 SpeedTouch™ Installation ........... 7 Getting Acquainted with the SpeedTouch™ ........8 Setting up the SpeedTouch™............11 1.2.1 Local Ethernet Connection Setup ................. 13 1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Operating Systems .......................... 14 SpeedTouch™ Configuration Setup ..........17 1.3.1 Configuration Setup for Microsoft Windows Operating Systems...... - Page 6 Contents 5 Support ................ 63 SpeedTouch™ System Software Upgrade........64 5.1.1 Upgrade via the SpeedTouch™ Upgrade Wizard ............65 5.1.2 Manual System Software Management via BOOTP Server........72 SpeedTouch™ Default Configuration........... 74 UPnP™ on Windows XP Systems..........75 Troubleshooting ................78 E-DOC-CTC-20040907-0001 v1.0...
- Page 7 About this Setup and User’s Guide About this Setup and User’s Guide In this Setup and User's This User's Guide will assist you in getting acquainted with the SpeedTouch™ Guide Multi-User ADSL gateways and in getting connected quickly to the Internet. Used Symbols note provides additional information about a topic.
- Page 8 About this Setup and User’s Guide E-DOC-CTC-20040907-0001 v1.0...
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Page 9: Speedtouch™ Installation
Chapter 1 SpeedTouch™ Installation 1 SpeedTouch™ Installation Introduction Thank you for purchasing the SpeedTouch™ Multi-User ADSL Gateway! With the SpeedTouch™ Multi-User Asymmetric Digital Subscriber Line (DSL) Gateways, surfing the Internet will become a whole new experience. Safety instructions Prior to connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation Guide and Safety Instructions. -
Page 10: Getting Acquainted With The Speedtouch
Chapter 1 SpeedTouch™ Installation 1.1 Getting Acquainted with the SpeedTouch™ Introducing the Prior to proceeding, please make sure to read first the SpeedTouch™ Quick SpeedTouch™ Installation Guide. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information. - Page 11 Chapter 1 SpeedTouch™ Installation SpeedTouch™ back Depending on the variant you purchased, your SpeedTouch™ is equipped with: panel layout A single 10/100Base-T Ethernet port: Power inlet (15VAC) Recessed Reset button Power Button (ON/OFF) DSL line port (marked grey) 10/100Base-T Ethernet port (marked yellow) A four port 10/100Base-T Ethernet switch: Power Button (ON/OFF)
- Page 12 Chapter 1 SpeedTouch™ Installation Ethernet port(s) LED If you purchased a SpeedTouch™546, each Ethernet port on the rear panel has one functionality LED to indicate the connection integrity (activity). LED Status Description No connection on this port. Ethernet link up. Flashing Data is flowing from/to this port.
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Page 13: Setting Up The Speedtouch
Chapter 1 SpeedTouch™ Installation 1.2 Setting up the SpeedTouch™ SpeedTouch™ variants Two ADSL variants of the SpeedTouch™ exist: The ADSL/POTS variant connecting to an analog Plain Old Telephone Service (POTS) line. The ADSL/ISDN variant connecting to a digital Integrated Services Digital Network (ISDN) line. - Page 14 Chapter 1 SpeedTouch™ Installation Connect the DSL line The grey DSL port on the SpeedTouch™ is marked Use the grey DSL cable provided to wire the SpeedTouch™ DSL port to your telephone wall outlet or distributed filter. Connect the power Always check first whether the power supply adapter provided is suitable for the supply local power specifications.
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Page 15: Local Ethernet Connection Setup
Chapter 1 SpeedTouch™ Installation 1.2.1 Local Ethernet Connection Setup Local network For Ethernet connectivity you will need at least: A computer that already has an Ethernet Network Interface Card (NIC) installed If required, a hub or switch and the necessary connection cables Ethernet cables In the SpeedTouch™... -
Page 16: Speedtouch™ Usb Connection Setup For Microsoft Windows Operating Systems
Chapter 1 SpeedTouch™ Installation 1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Operating Systems Supported Operating Installing and using the SpeedTouch™ USB connection is supported by Microsoft Systems for following Microsoft Operating Systems: MS Windows 98SE MS Windows Millennium MS Windows 2000 MS Windows XP You may need the Windows installation CD-ROM during installation. - Page 17 Chapter 1 SpeedTouch™ Installation Installing the The installation is plug and play, meaning that installation will require almost no SpeedTouch™ USB effort. connection Proceed as follows: Insert the blue USB cable provided into the SpeedTouch™ USB port marked with the USB logo: The other end of the USB cable fits in (one of) the USB port(s) of your PC.
- Page 18 Chapter 1 SpeedTouch™ Installation At the end of the procedure, the following window appears: Click Finish to complete the installation. As a result your USB connection is installed and ready for use. Verifying USB The SpeedTouch™ USB connection is represented as a local network interface. You connectivity can easily check this interface by opening the Network Connections window from Windows’...
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Page 19: Speedtouch™ Configuration Setup
Chapter 1 SpeedTouch™ Installation 1.3 SpeedTouch™ Configuration Setup Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet connectivity. Before setting up the SpeedTouch™ for Internet connectivity, make sure that the SpeedTouch™ is prepared as described in “1.2 Setting up the SpeedTouch™”... -
Page 20: Configuration Setup For Microsoft Windows Operating Systems
Chapter 1 SpeedTouch™ Installation 1.3.1 Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following Windows operating systems must already be installed on your PC(s): Windows 98SE Windows ME Windows NT4.0 SP6 (Ethernet only) Windows 2000 Windows XP You may need the Windows installation CD-ROM during installation. - Page 21 Chapter 1 SpeedTouch™ Installation The Setup and Installation window appears: To start the SpeedTouch™ Setup wizard, click Setup my SpeedTouch™. The Welcome to the SpeedTouch™ Setup Wizard window appears: Click Next to proceed. The Software License Agreement window appears: You must accept before continuing. Therefor click Yes to accept. If you have already accepted this License Agreement in a previous configuration setup, this window will not be shown.
- Page 22 Chapter 1 SpeedTouch™ Installation The Setup wizard will start to search for the SpeedTouch™ on the network. The following window shows the detection progress: A Windows Security Alert window may prompt you that Windows has blocked some features of the SpeedTouch™ Setup wizard: Click Unblock to allow the SpeedTouch™...
- Page 23 Chapter 1 SpeedTouch™ Installation To continue with the configuration of your SpeedTouch™ and your PC, proceed with the configuration procedure described below. The configuration The Configuration procedure proceeds as follows: procedure Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure.
- Page 24 Chapter 1 SpeedTouch™ Installation The SpeedTouch™ Setup wizard will appear again to announce that the configuration has been successful: Click Finish to close the wizard. In some cases, the SpeedTouch™ Setup Wizard may ask you to restart your computer. First close all your programs and then click Yes. If you want to reboot later click NO: Additional configuration Most configuration profiles will enable SpeedTouch™’s DHCP server - and a PC’s...
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Page 25: Operating System Independent Speedtouch™ Configuration Setup
Chapter 1 SpeedTouch™ Installation 1.3.2 Operating System Independent SpeedTouch™ Configuration Setup Supported Systems As the SpeedTouch™ is OS-independent, this configuration setup can be used from any computer system. Prerequisites Make sure that: The SpeedTouch™ device is correctly set up and turned on as described in “1.2 Setting up the SpeedTouch™”... - Page 26 Chapter 1 SpeedTouch™ Installation Configuration of the Proceed as follows: SpeedTouch™ Open a web browser and browse to the SpeedTouch™ web pages at http://10.0.0.138. See “3 SpeedTouch™ Web Interface” on page 41 for more information. If you can not access the SpeedTouch™ web pages, it is probably not in its default state.
- Page 27 Chapter 1 SpeedTouch™ Installation Easy Setup will update the SpeedTouch™ configuration according to the Service profile. You can follow the configuration progress in following window: As soon as Easy Setup completed the update of the SpeedTouch™ configuration, following window will appear: Click Finish to close the wizard.
- Page 28 Chapter 1 SpeedTouch™ Installation E-DOC-CTC-20040907-0001 v1.0...
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Page 29: Speedtouch™ Internet Connectivity
Chapter 2 SpeedTouch™ Internet Connectivity 2 SpeedTouch™ Internet Connectivity Introduction This chapter provides information on how to configure your SpeedTouch™ according to your preferences and how to access the Internet. Access methods As soon as the SpeedTouch™ and your computers have been configured as outlined in “1.3 SpeedTouch™... -
Page 30: Internet Connections Via Speedtouch™'S Embedded Ppp Dial-In Client
Chapter 2 SpeedTouch™ Internet Connectivity 2.1 Internet Connections via SpeedTouch™’s Embedded PPP Dial-in Client Introduction The SpeedTouch™ supports both most popular connection methods: PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method depends on the service profile you selected to configure the SpeedTouch™... -
Page 31: Using The Ms Windows Xp Internet Gateway Device Control Agent
Chapter 2 SpeedTouch™ Internet Connectivity 2.1.1 Using the MS Windows XP Internet Gateway Device Control Agent Introduction MS Windows XP users can easily establish PPP sessions, without the need of first browsing to the SpeedTouch™ web pages, due to MS Windows XP’s Internet Gateway Device Discovery and Control Client that allows you to control the SpeedTouch™... - Page 32 Chapter 2 SpeedTouch™ Internet Connectivity The connected Internet As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are Gateway able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: More detailed monitoring is provided via: The SpeedTouch™...
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Page 33: Using The Speedtouch™ Web
Chapter 2 SpeedTouch™ Internet Connectivity 2.1.2 Using the SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below can be used by any computer system. Starting an Internet Proceed as follows: session... - Page 34 Chapter 2 SpeedTouch™ Internet Connectivity During the Internet You are able to overview and monitor your Internet connectivity as long as the session session is running via: The SpeedTouch™ System Information page “ System Information” on page The SpeedTouch™ Diagnostics page “...
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Page 35: Connect To The Internet Via A Host Pppoe Dial-In Client
Chapter 2 SpeedTouch™ Internet Connectivity 2.2 Connect to the Internet via a Host PPPoE Dial- in Client Introduction This section explains how you can connect to the Internet using a Broadband PPPoE dial-in application. The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over the virtual Ethernet segment. -
Page 36: Using An Ms Windows Xp Broadband Connection
Chapter 2 SpeedTouch™ Internet Connectivity 2.2.1 Using an MS Windows XP BroadBand Connection Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel. The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. - Page 37 Chapter 2 SpeedTouch™ Internet Connectivity In the next window, select Connect using a broadband connection that requires a user name and password: Click Next to continue. In the next window, give a name to the connection you are creating, e.g. MyISP: In the next window, select whether the connection is available to any user or only to yourself:...
- Page 38 Chapter 2 SpeedTouch™ Internet Connectivity In the next window, fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect MyISP window (see below) appears.
- Page 39 Chapter 2 SpeedTouch™ Internet Connectivity Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created e.g. MyISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections >...
- Page 40 Chapter 2 SpeedTouch™ Internet Connectivity Terminating a Proceed as follows: broadband Internet On the Start menu, point Connect To and click the name of the connection session you’ve created e.g. MyISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...
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Page 41: Using The Mac Os X Pppoe Dial-In Client
Chapter 2 SpeedTouch™ Internet Connectivity 2.2.2 Using the Mac OS X PPPoE Dial-in Client Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences. The System Preferences window appears. Click the Network icon. The Network window appears. Make sure Built-in Ethernet is selected in the Show list and click the PPPoE tab: Enter the Account Name and Password provided by your Service Provider. - Page 42 Chapter 2 SpeedTouch™ Internet Connectivity Terminating a Proceed as follows: broadband Internet Click the Internet Connect dockling. session If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list Click Disconnect.
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Page 43: Speedtouch™ Web Interface
Chapter 3 SpeedTouch™ Web Interface 3 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with integrated configuration web pages. It allows you to configure your SpeedTouch™ simply by using a web browser from any local computer connected to the SpeedTouch™. In most cases the SpeedTouch™ is correctly configured for your internet connectivity via the appropriate configuration profile/file and no further configuration on the web interface is needed. - Page 44 Chapter 3 SpeedTouch™ Web Interface Access to the SpeedTouch™ web If your computer runs Windows XP Service Pack 2 (SP2) and you are using interface via UPnP™ the Windows Firewall, make sure the Windows Firewall allows incoming network connections for the UPnP service (see “...
- Page 45 Chapter 3 SpeedTouch™ Web Interface Topic menu and links On the left of each of the SpeedTouch™ web pages a topics menu is provided. This menu navigates you via links through all configurational aspects of the SpeedTouch™. For your convenience the links are sorted in two expandable topics menus: Basic and Advanced.
- Page 46 Chapter 3 SpeedTouch™ Web Interface Save all The Save All link on the menu allows you to save the SpeedTouch™ settings. Help The Help link in the topics menu header allows you to browse the SpeedTouch™ online Help. For more information on a specific topic you can click the context-related Help links located at the Topic's web pages.
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Page 47: Basic Topics Menu Links
Chapter 3 SpeedTouch™ Web Interface 3.1 Basic Topics Menu Links System Information Click this link to display the System Information page. This page is also the SpeedTouch™ home page. The System Information page consists of four sections: Click the Diagnostics tab to view the results of the System Self Test, LAN connectivity and DSL synchronization test: Click the Service Info tab to view the current physical status of the ADSL line: The DSL Statistics allow you to view:... - Page 48 Chapter 3 SpeedTouch™ Web Interface Click the System tab to view some important system information of the SpeedTouch™: The System table lists: The SpeedTouch™ product name. The unique Medium Access Control (MAC) address of your SpeedTouch™. This MAC address can be used to identify your SpeedTouch™.
- Page 49 Chapter 3 SpeedTouch™ Web Interface System Log Click this link to view the System Log page. This page allows you to view the activity on the SpeedTouch™ since power on: E-DOC-CTC-20040907-0001 v1.0...
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Page 50: Advanced Topics Menu Links
Chapter 3 SpeedTouch™ Web Interface 3.2 Advanced Topics Menu Links Diagnostics Click this link to display the Diagnostics page. This page consists of three expandable sections: Expand the System section to view some important system information: Expand the Wan section to view the current DSL state and connection information click the plus next to DSL and Connections: Click to perform an IP connectivity test. - Page 51 Chapter 3 SpeedTouch™ Web Interface IP Addresses Click this link to display the IP Addresses page. This page allows you to view or add/delete specific IP address entries for SpeedTouch™'s interfaces: To add an IP address for one of the SpeedTouch™ interfaces: Click New.
- Page 52 Chapter 3 SpeedTouch™ Web Interface IP Routing Click this link to display the IP Routing page. This page allows you to view or add/delete static IP routes for SpeedTouch™'s IP router: Routing can be useful when subnetting your local network. To add a static IP route proceed as follows: Click New.
- Page 53 Chapter 3 SpeedTouch™ Web Interface NAPT Clicking this button displays the Network Address and Port Translation (NAPT) page. This page allows you to: View or add/delete specific static NAPT entries: To add static NAPT entries proceed as follows: Click New. Specify the outside address and inside address for the entry as well as the protocol and port to which the entry applies.
- Page 54 Chapter 3 SpeedTouch™ Web Interface Define a default server: By specifying a default server IP address, all incoming connections that don’t match a specifically configured static NAPT entry will be forwarded to the device with this IP address. This setting should be adequate for most server applications and eliminates the need for specific static NAPT entries.
- Page 55 Chapter 3 SpeedTouch™ Web Interface DHCP Click this link to display the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: Click The DHCP Server tab to access the DHCP server pages. Click the Server Config tab to enable/disable the SpeedTouch™ (Auto)DHCP server: Depending on the DHCP server status, following Status may be shown: Scanning for other DHCP server...
- Page 56 Chapter 3 SpeedTouch™ Web Interface Under Properties you can select: DHCP server To enable the SpeedTouch™ DHCP server. In addition, select the appropriate Auto DHCP Auto DHCP The SpeedTouch™ will not start its DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds).
- Page 57 Chapter 3 SpeedTouch™ Web Interface Click the DHCP Relay tab to view the DHCP relay pages. Click the Relay Config tab to view the current SpeedTouch™ DHCP relay status: Via this table you can also manually add static SpeedTouch™ DHCP relay entries for specific interfaces, if applicable.
- Page 58 Chapter 3 SpeedTouch™ Web Interface Click this link to display the Dynamic Name System (DNS) page. This page allows you to: View the current SpeedTouch™ DNS server hostname leases: Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g.
- Page 59 Chapter 3 SpeedTouch™ Web Interface System Click this link to display the Configuration page. This page allows you to: Back up the current SpeedTouch™ configuration, restore the SpeedTouch™ default configuration, or upload a saved configuration file: To backup the current configuration, click Backup and follow the instructions.
- Page 60 Chapter 3 SpeedTouch™ Web Interface Templates Click this link to display the Templates page. This page allows you to: View the templates available for the embedded Easy Setup wizard: Upload new template files, e.g. from the SpeedTouch™ Setup CD-ROM (usually template files have the extension .tpl): By uploading templates you can extend the number of services listed in the Easy Setup wizard.
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Page 61: Speedtouch™ Napt Manager
Chapter 4 SpeedTouch™ NAPT Manager 4 SpeedTouch™ NAPT Manager Introduction The SpeedTouch™ NAPT Manager allows you to add static NAT entries for specific applications. Using SpeedTouch™ To add a static NAPT entry using SpeedTouch™ NAPT Manager: NAPT Manager Insert the SpeedTouch™ Setup CD-ROM in your computer’s CD-ROM drive. The SpeedTouch™... - Page 62 Chapter 4 SpeedTouch™ NAPT Manager The NAPT Manager window appears: Click Next. The Software License Agreement appears: You must accept before continuing. Therefor click Yes to accept. If you have already accepted this Software License Agreement in a previous session of NAPT Manager, this window will not be shown. NAPT Manager will start to search for the SpeedTouch™...
- Page 63 Chapter 4 SpeedTouch™ NAPT Manager A Windows Security Alert window may prompt you that Windows has blocked some features of the SpeedTouch™ NAPT manager: Click Unblock to allow the SpeedTouch™ NAPT Manager to access the local network. NAPT manager lists the SpeedTouch™ devices found on the network: Select the SpeedTouch™...
- Page 64 Chapter 4 SpeedTouch™ NAPT Manager NAPT Manager adds the NAPT entry to the list: Click Next to save the new entries. NAPT Manager saves the new NAPT entries to persistent memory: At the end of the procedure the following window appears: Click Finish to quit NAPT Manager.
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Page 65: Support
Chapter 5 Support 5 Support In this chapter This chapter contains the following topics: Topic Page SpeedTouch™ System Software Upgrade SpeedTouch™ Default Configuration UPnP™ on Windows XP Systems Troubleshooting E-DOC-CTC-20040907-0001 v1.0... -
Page 66: Speedtouch™ System Software Upgrade
Chapter 5 Support 5.1 SpeedTouch™ System Software Upgrade Introduction This chapter describes how to upgrade the SpeedTouch™ system software. System software For checking the availability of new system software version packages: updates (all OSs) Click the link, available on the SpeedTouch™ CD Browser. Contact your network administrator or Service Provider Visit the SpeedTouch™... -
Page 67: Upgrade Via The Speedtouch™ Upgrade Wizard
Chapter 5 Support 5.1.1 Upgrade via the SpeedTouch™ Upgrade Wizard Introduction The procedures described in this section are valid only in case: You run a MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected: Through Ethernet or USB in case you run an MS Windows OS Through Ethernet in case you run Mac OS X The new system software file is of the type bant-j_XX527x.bin,... - Page 68 Chapter 5 Support The SpeedTouch™ CD Browser menu appears: Click Diagnostics & Maintenance. The following window appears: Click Upgrade My SpeedTouch™. A Windows Security Alert window may prompt you that Windows has blocked some features of the SpeedTouch™ Upgrade wizard: Click Unblock to allow the SpeedTouch™...
- Page 69 Chapter 5 Support On Mac OS X Proceed as follows: Insert the SpeedTouch™ Setup CD in your PC's CD-ROM drive. Open the CD and browse to the osx folder. In the osx folder double-click upgradeST.pkg to install the SpeedTouch™ Upgrade application. The installation wizard may prompt you for authentication.
- Page 70 Chapter 5 Support Upgrade procedure The Welcome to the SpeedTouch™ Upgrade Wizard window appears: Click Next. The SpeedTouch™ Software License Agreement window appears: You must accept before continuing. Click Yes to accept. If you accepted this License Agreement in a previous upgrade, this window will not be shown anymore.
- Page 71 Chapter 5 Support The SpeedTouch™ Setup Wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™516) and click Next.
- Page 72 Chapter 5 Support The following window allows you to overview your selection: Click Next to continue. You can follow the upgrade progress in following window: After upgrading the SpeedTouch™, a final window appears to announce that the upgrade has been successful Click Finish to close the wizard.
- Page 73 Chapter 5 Support A Windows Security Alert window may prompt you that Windows has blocked some features of the SpeedTouch™ Upgrade wizard: Click Unblock to allow the SpeedTouch™ Upgrade wizard to access the local network. System software Via the identical procedure it is also possible - although not recommended - to downgrade downgrade the SpeedTouch™...
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Page 74: Manual System Software Management Via Bootp Server
Chapter 5 Support 5.1.2 Manual System Software Management via BOOTP Server SpeedTouch™ system The SpeedTouch™ system software is based on BOOTP, a standard mechanism software management used for booting diskless stations. The SpeedTouch™ is able to slip in BOOTP mode, allowing a BOOTP server to manage the SpeedTouch™... - Page 75 Chapter 5 Support Procedure To upgrade/restore the SpeedTouch™ system software: In a preliminary step, make sure that your SpeedTouch™ is powered off and that a BOOTP server is readily installed on the computer from which you intend to perform the system software upgrade. Configure the BOOTP server to use the SpeedTouch™...
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Page 76: Speedtouch™ Default Configuration
Chapter 5 Support 5.2 SpeedTouch™ Default Configuration Reset to default Proceed as follows: configuration Make sure the SpeedTouch™ is powered on. Use a pencil to press and hold for 7 seconds the recessed reset button (A) at the SpeedTouch™. Release the button. The SpeedTouch™... -
Page 77: Upnp™ On Windows Xp Systems
Chapter 5 Support 5.3 UPnP™ on Windows XP Systems Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system. Proceed as follows: On the Start menu, click Control Panel. The Control Panel window appears. Click Add or Remove Programs. The Add or Remove Programs window appears. - Page 78 Chapter 5 Support Windows firewall If your computer runs Windows XP Service Pack 2 (SP2) and you are using the configuration Windows Firewall, make sure the Windows Firewall allows incoming network connections for the UPnP service: On the Start menu, point to Connect To and then click Show all connections. Under Network Tasks, click Change Windows Firewall settings.
- Page 79 Chapter 5 Support Adding Internet Your MS Windows XP system is able to discover and control Internet Gateway Gateway Device Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is Discovery and Control recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Start menu, click Control Panel.
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Page 80: Troubleshooting
Chapter 5 Support 5.4 Troubleshooting Configuration problems In case your SpeedTouch™ is unreachable due to misconfiguration, you might consider a hardware reset to factory defaults as described in “5.2 SpeedTouch™ Default Configuration” on page However, note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration. - Page 81 Chapter 5 Support Problem Solution No Line synchronization achieved. Check whether the central splitter or DSL/WAN LED off or flashing. dedicated filters are installed correctly and that the correct line is patched to your SpeedTouch™ line port. Make sure that ADSL service is enabled on the telephone line the SpeedTouch™...
- Page 82 Chapter 5 Support E-DOC-CTC-20040907-0001 v1.0...
- Page 84 Need more help? Additional help is available online at www.speedtouch.com...