Canon imageFORMULA P-215 Service Manual

Canon imageFORMULA P-215 Service Manual

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SERVICE
MANUAL
with
Parts Catalog
COPYRIGHT © 2011 CANON INC.
imageFORMULA
P-215
September 15, 2011
Rev. 0
CANON imageFORMULA P-215 Rev. 0 PRINTED IN U.S.A.

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  • Page 1 P-215 SERVICE MANUAL with Parts Catalog September 15, 2011 Rev. 0 COPYRIGHT © 2011 CANON INC. CANON imageFORMULA P-215 Rev. 0 PRINTED IN U.S.A.
  • Page 2 COPYRIGHT © CANON ELECTRONICS INC. 2011 Use of this manual should be strictly supervised to avoid disclosure confidential information.
  • Page 3 This is one way of fostering response for ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting. Quality Assurance Center Canon Electronics Inc. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 4: Table Of Contents

    1. Layout of Electrical Components ..2-19 1. User Maintenance.......4-5 VII. PARTS LAYOUT ON EACH PCB ..2-20 2. Consumable Parts ......4-6 1. Control PCB ........2-20 3. Service Maintenance ......4-7 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 5 5. Wrong Image Size ......5-26 6. Text Cannot be Seen......5-26 7. Moire in Image........5-27 VI. AFTER REPLACING PARTS ....5-28 APPENDIX ELECTRICAL BLOCK DIAGRAM ... A-1 LIST OF SPECIAL EQUIPMENT .... A-2 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 7: General Description

    CHAPTER 1 GENERAL DESCRIPTION PRODUCT OUTLINE.......1-1 III. USER OPERATION .........1-8 NAME OF PARTS ........1-7 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 9: Product Outline

    “Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trademarks of the respective companies. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 10: Main Specifications

    2) Feed roller (expected life 100,000 sheets) * User replacement with both parts. Bundle software 1) ISIS/TWAIN driver, CaptureOnTouch 2) Others depend on sales region * CaptureOnTouch Lite has been installed. Table 1-101a COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 11: Specifications

    The numbers above may differ depending on the com- puter, the function settings and other conditions. * 2 cables of USB 2.0 is the same as 1 cable of USB 3.0. Table 1-101b COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 12 Operation / Indication 1) Power switch (connected open/close of pickup tray) 2) Power indicator (start button) 3) Start button (concur Job button) 4) Mode switch (ON/OFF for Auto Start) Table 1-101c COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 13 CHAPTER 1 GENERAL DESCRIPTION External dimensions (mm) Figure 1-101 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 14: Precautions

    If it is, use may be forcibly suspended. To change the specifications or disas- semble and reassemble this machine, follow the instructions described in this manual and the service information. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 15: Name Of Parts

    Feed Inlet Feeder Cover Start Button (It is also called the upper unit in this document.) Rear Figure 1-202 Rear Card Slot Kensington Slot Auto Start Switch Power Connector USB Connector COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 16: User Operation

    The scanner is recognized as a scanning device by the computer. You can connect the scanner to a computer with the scan- ner driver installed, and perform scanning using an application, such as the supplied CaptureOnTouch. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 17 When the end of the card touches the card slot, the roller turns automatically and only the end of the card is set. Figure 1-304 Figure 1-303 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 18: Scanning Procedure

    Set the scanning method power ON. Then place the documents. and click the Start button. 3) When the "AutoPlay" screen appears, select [Open folder to view files]. Figure 1-306 Figure 1-308 1-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 19: Paper Jam Handling

    2) Open the feeder cover. Figure 1-309 7) Refer to the User Manual for further de- tails. Figure 1-311 3) Remove the jammed document from the feed side or eject side. Figure 1-312 1-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 20 Figure 1-313 5) Close the feeder cover. Check to see if the last page was scanned correctly, and then continue scanning. 1-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 21: Functions & Operation

    CHAPTER 2 FUNCTIONS & OPERATION OUTLINE..........2-1 POWER SUPPLY........2-17 READING SYSTEM .........2-7 VI. LAYOUT OF ELECTRICAL III. FEED SYSTEM ........2-9 COMPONENTS ....2-19 CONTROL SYSTEM ......2-13 VII. PARTS LAYOUT ON EACH PCB...2-20 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 23: Outline

    This system is comprised of an image control PCB of this machine via the USB processing section and a feed control cable. Then it converts the DC power to a section. required power. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 24: Feed Path

    Upper reading unit (back reading) Lower reading unit (front reading) Note: Since a card is inserted into the machine from the front to feed it, the "eject roller" is called the "front roller". COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 25 Detection point of card sensor Card front roller (follower) Detection point of registration sensor Registration roller (drive) Upper reading unit (front reading) Card roller (follower) Lower reading unit (back reading) COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 26: Motor Drive

    A DC motor with an encoder that detects rotation speed is used as the feed motor. Control PCB Feed motor Feed roller One-way clutch Registration roller Front roller Figure 2-104 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 27: Electrical Circuits

    Upper unit sensor CIS unit (lower) Feed motor (With encoder) Card sensor Start switch USB cable Tray switch Start switch Power supply USB cable Document sensor Regist sensor Figure 2-105 COPYRIGHT © CANON ELECTRONICS INC. 2008 CANON DR-3010C FIRST EDITION...
  • Page 28: Timing Chart

    When the sensor detects the card, the feed motor runs to feed it. Start Card sensor Registration sensor Feed motor Reading the front side Reading the back side Figure 2-107 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 29: Reading System

    The read image data are sent to the image processing section of the control PCB. The reading unit consists of CIS unit, and reading cover. The CIS unit consists of CIS PCB, lens COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 30: Shading

    CIS PCB. after replacing the control PCB recording the Since the white reference sheet is shading correction value. placed under the reading glass, feeding document does not cause smudges on it. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 31: Feed System

    Front roller (follower) Separation pad Detection point of document sensor Registration roller (drive) Detection point of registration sensor Registration roller (follower) Upper reading unit (back reading) Lower reading unit (front reading) COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 32 However, if the document setting method is incorrect, the contact between the 2-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 33: Card Feed

    Figure 2-303 2-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 34: Feed Error

    5) Non-removal Jam The machine starts scanning while the document is detected by the registration sensor and still remains inside this ma- chine. 2-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 35: Control System

    (IC8) SDRAM 32 MB (IC19) (IC11) FLASH Memory (IC4) FLASH Memory (IC5) Sub-CPU FLASH (IC901) Memory (IC26) Electric double layer capacitor block DC/DC converter block 5 VDC Figure 2-401 2-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 36 SD RAM Stores image data (32 MB). IC901 Sub-CPU Controls the motor, power supply and Work memory. Table 2-401 Note: Both Windows and Macintosh versions of OnTouchLite have been installed. 2-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 37: Image Processing Control

    One-dimensional gamma correction detection • Deskew Edge enhancement • Image rotation • Skip blanks • File creation Binarization • Other Color Grayscale Binary Data after image processing Figure 2-402 2-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 38 Since this machine has a white back- ground, black border removal and punch hole removal are not necessary. 2-16 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 39: Power Supply

    The encoder detects that the feed load increases and the number of revolutions decreases, the pulse supplied to the feed motor changes. If the current is insufficient, the capacitor is discharged. If the capacity of 2-17 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 40: Power Supply 2

    5 VDC, 0.5 A (USB2.0/3.0) CIS unit (upper) CIS unit (lower) Power supply 1 Feed motor 5 VDC, 0.5 A (USB2.0) 5 VDC, 0.9 A (USB3.0) Electric double layer capacitor Figure 2-501 2-18 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 41: Layout Of Electrical Components

    PS900 Registration sensor Start switch PCB Q201/LED200 Upper unit sensor Upper sensor PCB PS300 Card sensor Upper FPC Q400/LED401 Lamp Power indicator (LED) Start switch PCB LED201 Table 2-601 2-19 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 42: Parts Layout On Each Pcb

    USB cable SW902 Tray switch (Power switch) CIS unit (upper) PS900 Document sensor Start switch PCB Table 2-702 J901 Upper sensor PCB Feed motor J903 Power supply cable Table 2-701 2-20 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 43: Disassembly & Reassembly

    CHAPTER 3 DISASSEMBLY & REASSEMBLY The products shown in the figures in this chapter may be partially different from mass-produced products. EXTERNAL PARTS........3-1 III. BASE UNIT ..........3-9 UPPER UNIT..........3-5 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 45: External Parts

    Since the right cover may jump out, remove it while holding it by hand. Figure 3-101 The pickup tray unit and inside gears can be removed when the right cover is removed. Figure 3-102 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 46: Left Cover

    The mark on the removed. bottom of the cover is on the eject side. Figure 3-104 Figure 3-105 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 47: Pickup Tray Unit

    Figure 3-106 The mark on the bottom of the cover is on the eject side. Figure 3-108 Figure 3-107 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 48: Rear Cover

    After inserting the fitting parts to a degree, align the connector and switch with the holes and install the rear cover. Place the end of the control PCB at the rear in the rear cover. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 49: Upper Unit

    4) Relieve a lock for the upper unit then remove the fitting parts on the FPC side while the upper unit opening a little, next remove the fitting parts on the opposite side. Figure 3-202 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 50: Top Cover

    Bring the flat part at the center of the shaft into contact with the end surface of the springs. Figure 3-205 Figure 3-207 Notes on assembling After assembling the upper cover, be sure to fasten the 2 screws. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 51: Reading Unit [Upper]

    The CIS unit is removed when the reading cover is removed. Figure 3-208 Notes on assembling After assembling, clean the front surface of the reading glass. Figure 3-209 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 52 Makes sure there is no gap or space. Install the CIS unit so that it matches the direction of the reading cover. If it is installed incorrectly, the fitting parts lift. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 53: Base Unit

    While disassembling, pick the control PCB without hitting of the Notes on assembling capacitors. Before installing the PCB, install the switch slide plate on the PCB. Figure 3-301 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 54: Front Roller (Drive)

    Insert the gear to the end with the D-shaped hole facing outward. Insert the gear while rotating it slightly because it is Figure 3-305 in the form of helix. 3-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 55: Motor Unit

    When the upper sensor PCB is assembled, insert projections into positioning holes (3 places) and hold them with the PCB holders of the lower cover Figure 3-308 Figure 3-307 3-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 56: Reading Unit [Lower]

    After assembling, clean the front surface unhooking the fitting parts. The CIS unit of the reading glass. is removed when the reading cover is removed. Figure 3-310 3-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 57 Makes sure there is no gap or space. Install the CIS unit so that it matches the direction of the reading cover. If it is installed incorrectly, the fitting parts lift. 3-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 59: Installation & Maintenance

    CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 III. MAINTENANCE ........4-5 PARTS TO BE REPLACED .....4-4 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 61: Installation

    Microsoft Windows XP x64 Edition Microsoft Windows Vista (32/64 bit edition) Microsoft Windows 7 (32/64 bit edition) Mac OS X Note: For details on each version, refer to the user manual. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 62: Installing The Software

    USB hub. A self-powered USB hub can be used, but operation is not guaranteed. Figure 4-101 Finish the installation by following the on-screen messages. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 63: Auxiliary Power Supply

    USB 2.0, the machine can scan at higher speed. However, it is not necessary for USB 3.0. 1) Power supply USB cable (supplied) to Computer Figure 4-103 2) AC adapter (separately sold) to Outlet Figure 4-104 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 64: Parts To Be Replaced

    Note: The items above are assigned as service parts and the parts replaced by users are as- signed as commercially available products. Table 4-201 2) Parts replaced by service technicians None COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 65: Maintenance

    Note: Remove the feed roller from 100,000 the main body before cleaning. sheets Other rollers Table 4-301 2) Locations to be cleaned Feed roller Reading glass Separation pad Rollers Figure 4-301 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 66: Consumable Parts

    1) Feed roller: 100,000 sheets lect "Environmental settings". Figure 4-304 2) The "Maintenance" tab is displayed. Click the corresponding "Reset" button. Figure 4-302 2) Separation pad: 10,000 sheets Figure 4-305 Figure 4-303 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 67: Service Maintenance

    “User Maintenance” procedures. Recommend the user to replace consumable parts if necessary. Figure 4-306 3) Select [Canon P-215 USB], and click [Properties]. When the screen is displayed, click the [Maintenance] tab. Figure 4-307 4) Click the corresponding "Reset" button.
  • Page 69: Troubleshooting

    CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY ........5-1 OPERATION TROUBLESHOOTING ..5-19 SERVICE MODE........5-2 IMAGE TROUBLESHOOTING....5-23 III. LIST OF FAILURES .......5-18 VI. AFTER REPLACING PARTS ....5-28 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 71: Error Display

    ON, the The following shows an example of an start button flashes slowly. error message when using CaptureOnTouch (Windows). Start button Figure 5-101 Figure 5-102 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 72: Service Mode

    Displays the internal version of the device. Reset the serial number. Figure 5-201 Counter Display and reset the total scanning count and the number of document jams, and reset the roller counter. Table 5-201 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 73: How To Install

    “User Manual” should be satisfied. Note: Keep the name of the folder and the Figure 5-202 password confidential from the user. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 74 Check the operation procedure. Figure 5-204 Note: When the Auto Start switch is "ON", the Auto Play screen appears, but should be ignored. Figure 5-205 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 75: Registration Adjustment[Auto]

    3) Paper size is basically A4 size or LTR size, and the above-mentioned shading sheet, and must have the following range: Width: 200 to 220 mm; Length: 130 to 297 mm. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 76 Note: If it stops in the middle when using A4 size or LTR size paper due to the computer specifications, set to half the size. Note that you should cut that paper perfectly straight without any slant. Figure 5-209 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 77: Light Adjustment

    "Registration Adjustment[Auto]" can eration procedure and execute the also be used. adjustment again. Operation Procedure 1) Clean feed path, roller, and reading glass. Figure 5-211 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 78 OFF the machine or perform any op- erations until the warning screen disap- pears. Figure 5-215 Figure 5-213 6) After the adjustment is complete, the warning screen disappears. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 79: Regist Sensor Adjustment

    1) Clean the surface of the light guide for the registration sensor. Note: Do not set the adjustment sheet. 2) On the service screen, select [Regist sensor adjustment]. Figure 5-217 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 80: All Adjustment

    Note: Two shading sheets with a black line for registration adjustment may be used. If a feeding error occurs, exe- cute each mode individually. Operation Procedure 1) Clean feed path, roller, and reading glass. 5-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 81 Do not turn OFF the machine or perform any operations until the comple- tion screen is displayed. Figure 5-219 Figure 5-221 5-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 82: Dcon Check

    Note: The state (Auto Start On or Auto Start Off) of the Auto Start switch appears on the upper right corner of the screen when the service tool is started. 5-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 83 The upper unit is open, the registration sensor detects the mark turns on. 5-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 84: Check Device

    PCB. If this PCB is replaced, enter the serial number shown on the rating label at the bottom of the main body and select "Set" on the right side. 5-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 85: Firm Load

    USB cable is removed during loading. If the power is turned OFF, it returns to its original state when re- Figure 5-230 started, but this is not guaranteed. 5-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 86: About

    • [Card Count] Total scanning count of card • [Roller Count] Scanning count of the roller being used • [Pad Count] Scanning count of the separation pad being used 5-16 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 87 [Pad Count] are also changed. As the “Re- placement message” may be displayed the next time the user turns the power ON or the count be incorrect, reset the count if nec- essary. 5-17 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 88: List Of Failures

    All black/all white/all streaked. Too dark/too light. Streaks in im- age. Image slanted. Wrong image size. Text cannot be seen. Moire in image. Table 5-302 5-18 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 89: Operation Troubleshooting

    Is a "?", "!" or "x" mark dis- Reinstall the driver. (If the Auto Start played on this machine in the switch is "OFF") Windows device manager? Table 5-402 5-19 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 90: Scanning Does Not Start

    Check installation of (Each PCB, upper you perform an operation the sensor lever and FPC) check with service light guide. mode? Replace the installed PCB and upper FPC. Table 5-403 5-20 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 91: Scanner Does Not Feed Properly

    Check installation of (Each PCB, upper you perform an operation the sensor lever and FPC) check with service light guide. mode? Replace the installed PCB and upper FPC. Table 5-404 5-21 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 92: Scanning Speed Is Slow

    Is the USB hub supported? Use a USB hub that Bus power type cannot be supports it. used. Self power type can be used, but it is not guaranteed. Table 5-405 5-22 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 93: Image Troubleshooting

    *Image Sample Document Normal (B&W) All black All white All streaked Too dark Too light Streaks 1 Streaks 2 Streaks 3 Wrong size Auto size Slanting Skew correction Table5-501 5-23 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 94: All Black/All White/All Streaked

    Setup of “Contrast” “Contrast” setup properly? Change the setup. Light Adjustment Have you executed Light Execute Light Adjust- Adjustment ment Table 5-503 5-24 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 95: Streaks In Image

    You can correct the slant of an image using image processing. Feeding documents documents Perform the checks in straight? “III. OPERATION TROUBLESHOOTING 4. Scanner does not feed properly”. Table 5-505 5-25 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 96: Wrong Image Size

    “Grayscale”? Was the problem solved Done. by setting to “Advanced Text Enhancement II”? Setup of “Brightness” Was the problem solved Done. by changing the setup of “Brightness”? Table 5-507 5-26 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 97: Moire In Image

    Step Check Item Result Action Location Setup of “Moire Re- Is “Moire Reduction” set? Set it. duction” Increase the resolu- tion. Set to “High Quality Moire Reduction”. Table 5-508 5-27 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 98: After Replacing Parts

    Execute [Regist sensor adjustment] and then [Registration Adjustment[Auto]] after replacing the start switch PCB on which the registration sensor is installed and the base unit on which related parts are mounted. 5-28 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 99: Appendix

    APPENDIX ELECTRICAL BLOCK DIAGRAM ... A-1 III. PARTS CATALOG ........A-3 LIST OF SPECIAL EQUIPMENT .... A-2 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 101: Electrical Block Diagram

    Tray switch Start switch Registration sensor Document sensor CIS unit (upper) USB cable (micro connector) J903 Power supply USB cable (DC plug) Option AC Adapter Card sensor ZD400 LED401 Q400 ZD401 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 102: List Of Special Equipment

    A = Equipment that each service technician must carry. B = Equipment that can be shared among a group of 5 service technicians. C = Equipment that each workshop needs to have. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 103: Parts Catalog

    APPENDIX III. PARTS CATALOG 1. External Cover Figure 100 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 104 COVER, LEFT MF1-4752-000 PLATE, BOTTOM MA2-9692-000 GUIDE, LIGHT, CARD MS2-0278-000 GEAR, Z42-23 MA2-9694-000 COVER, RIGHT MH2-5376-000 CABLE, USB, DC PLUG MH2-5413-000 CABLE, USB MICRO CONNECTOR XA9-1960-000 SCREW, TAPPING B, FH M2.5x6 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 105: Upper Unit

    APPENDIX 2. Upper Unit Figure 200 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 106 PCB ASSEMBLY, START SWITCH MH2-5410-000 CABLE, FPC, UPPER MA2-9678-000 GUIDE, CARD MA2-9676-000 ROLLER, FRONT FOLLOWER MF1-4632-000 ROLLER, FOLLOWER MG1-8314-000 READING UNIT, UPPER MF1-4748-000 COVER, READING UNIT, UPPER XA9-1960-000 SCREW, TAPPING B, FH M2.5x6 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 107: Base Unit

    APPENDIX 3. Base Unit Figure 300 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 108 CABLE, FFC, MOTOR MG1-4687-000 PLATE, CONTROL PCB MA2-8906-000 PLATE, SLIDE, SWITCH MG1-4696-000 PCB ASSEMBLY, CONTROL MH2-5411-000 CABLE, FFC, CIS FRONT XA9-1960-000 SCREW, TAPPING B, FH M2.5x6 XB1-2300-405 SCREW, BH M3x4 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 109: Numerical Index

    MG1-4680-000 200-02 MG1-4686-000 300-01 MG1-4687-000 300-12 MG1-4689-000 300-05 MG1-4690-000 300-07 MG1-4691-000 200-01 MG1-4692-000 100-01 MG1-4696-000 300-14 MG1-4697-000 200-06 MG1-4698-000 300-02 MG1-8314-000 200-11 MG1-8315-000 300-08 MH2-5376-000 100-12 MH2-5410-000 200-07 MH2-5411-000 300-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON P-215 FIRST EDITION...
  • Page 111 Prepared by Quality Assurance Center Canon Electronics Inc. 3-5-10 Shibakoen, Minato-ku Tokyo 105-0011, Japan FIRST EDITION: SEPT. 2011 (63999)
  • Page 112 0911TG...

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